Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 5869 reviews
(5,869 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
to a friend
Rated 1 out of 5 stars
not really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it disconnected very often and had to reprogram it every time, be aware that you have to use a computer to set it up and every time that it disconnects you probably gonna have to use rather computer again if it doesn't connect automatically after few attempts
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Rey1028, thank you for your feedback! You are correct, you will need to use Harmony computer software to adjust the 665 remote. For support, please refer to: https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665 - Will, Logitech.
Rated 1 out of 5 stars
Too complicated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to program but just too much to try and figure out which options work with which. Also if you have a Roku TV we never figured out how to get this remote to support all of the other functions that were on the Roku TV remote, so we returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
0 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with a bundle with my 4k blu ray player absolutely terrible I don't know who would pay money for this just keeps resetting fresh batteries don't matter I'm glad I lost it so I don't have to be upset using it
No, I would not recommend this to a friendRated 2 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to program I wouldn’t recommend mind this remote
No, I would not recommend this to a friendRated 2 out of 5 stars
Too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave up. It is too complicated for my needs, so it collects dust now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Logitech Harmony 665
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my old Logitech remote. A serious downgrade. It does not consistently work and I have to continually hit Help to turn on and off multiple devices. Poorly lit.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not quite “universal”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a headache. They may have codes for pairing over 200,000 devices, but if you have a Jensen 12v TV or Furrion receiver/DVD player in your RV, your units likely aren’t among them.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, I'm sorry that the devices you were attempting to use the Harmony 665 remote were not compatible. Here is a link to the website where you can check compatibility: https://support.myharmony.com/en-us/compatibility Thank you for being a Logitech customer. Kristi from Logitech
Rated 1 out of 5 stars
Nope
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was suggested by the In-home Consultant. His recommendation for the Samsung TV and Sonos Sound Bar were great, but this thing is frustrating beyond belief and eats through batteries, need to replace every 6-8 weeks (srsly?) OK, YES I am a channel-surfer, but still.
No, I would not recommend this to a friendRated 1 out of 5 stars
BEWARE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.COMPLETE JUNK. SETUP APP FREEZES AFTER 2ND STEP AND I AM REQUIRED TO CALL A NUMBER FOR ASSISTANCE. REMOTE WAS $100 I SHOULD NOT HAVE TO TAKE EXTRA STEPS FOR SETUP. IF YOUR TIME IS NOT VALUABLE GIVE IT A SHOT.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not told that IRETV reader is needed and doesn't work with Nvidia.
No, I would not recommend this to a friendRated 1 out of 5 stars
Maybe it's me....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy with this remote. Does not connect with my Sony surround all the time. I have not been able to get it to be able to switch between tv and my firestick. I still need to use my other remotes. I am going to see if I can get a refund.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that the Harmony 665 is causing you some issues. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. I at the end of this message, I have attached a link to our support page for the Harmony 665. There, it'll help out with connectivity issues and also any other problems that may pop up. Have a great day. -Ricky from Logitech. https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665
Rated 1 out of 5 stars
FRUSTRATED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to operate and program. nobody has been able to help me out . i am an elite member and you can't get anyone to walk you through this remote. you still have to use your receiver remote .. very complicated
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Lynne, thank you for your feedback! Connect your Harmony 665 to your computer and use the Harmony software to add devices, create activities and more. For support, please refer to: https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665 - Will, Logitech.
Rated 1 out of 5 stars
Didn't cut the mustard.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After programming the Harmony 665 10-Device Universal Remote, it would not correctly power up and properly configure presets, leading to manually starting and setting peripherals. After multiple attempts, I decided to return the remote rather than be endlessly frustrated.
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I have a faulty unit but my controller restarts at least once while I’m use where I have to go through the set up process each time this happens. It gets extremely annoying and makes us retreat picking this product up.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the Harmony 665 Universal Remote. I'm sorry to hear that you're having issues with your remote. Are you programming the remote using a computer or directly on the device? If you have not tried our Harmony support and troubleshooting, you can find that here: https://support.myharmony.com/en-us/665
-Charlton at Logitech
Rated 1 out of 5 stars
True universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. have to create an account on their site, input model numbers of components and then download to remote - so it should retain all config on-line. 5 diff devices (brands) and it controls them all well
I would recommend this to a friendRated 2 out of 5 stars
Okay Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote does its job, but the battery life is terrible!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Buttons too small no back light on buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to see buttons too small no back light on buttons no bluetooth
No, I would not recommend this to a friendRated 2 out of 5 stars
Okay Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay remote, the 650 silver model functions better
I would recommend this to a friendRated 1 out of 5 stars
Constantly Resetting itself
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible remote constantly resetting itself and forcing me to redo setup almost every time I pick it up save yourself the money and buy a simpler (and much cheaper) option!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Austin. Thank you for taking the time to write your review of the Harmony 665. I'm sorry to hear that you're having trouble with the remote programming. Are you using the computer program to set up your remote? Please visit https://support.myharmony.com/en-us/ for more tips and troubleshooting.
-Charlton at Logitech
Rated 1 out of 5 stars
Over Rated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Not compatible with PS4 , nor did it work properly with Samsung Soundbar, not to mention Best Buys was very unprofessional about return. Have to push too many buttons to change features.
No, I would not recommend this to a friend