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Customer Ratings & Reviews

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  • The text on the image is grouped and corrected as follows: 1. Watch TV 2. Watch a Movie 3. Listen to Music 4. Help 5. More Activities 6. Watch TV 7. Commands 8. A, B, C, I, BUSINESS, TALK, TV, I, Devices, Menu, Info, Exit, Guide + Vol, OK, Ch - Replay, Skip 1, 2, 3, abc def, 4, ghi, 5, jki, 6, mno, 7, 8, 9, pqrs tuv wxyz, *+ clear, 0, E enter, Harmony 665
  • The text on the image reads "Logitech B - Some Maeas ntcas nLOR tin I Help More Wslch J M Musiic 10 biaten TV C Watch A B Commands TALKTV T I SUSINESS evices Menu Exit I Into Guide Ch 0 Vol OK - U M M Skip H Replay 1 I 3 2 det abc 5 mno 9 (ki 4 8 wxyz ghi E tuv 7 0 enter pqrs 665 clear Harmony."
  • The text on the image reads: "AF off logi Watch a Movie W/ TV Help More Activities W/ Music - Listen Watch TV 1/3 Commands A C BUEESS TALKTV / Devices Menu Info Exit Guide + Vol OK Ch Replay II Skip 1 2 3 abc def 4 5 6 gbi moo 7 8 9 pors tur wxy2 *+ 0 E dear enter Harmony 665."
  • Alt View 11. Logitech - Harmony 665 10-Device Universal Remote - Black.
  • The text on the image reads: "2 1 4 5 6 7 8 9 0 - + - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • Alt View 13. Logitech - Harmony 665 10-Device Universal Remote - Black.
  • Logitech Harmony Universal Remotes video 0 minutes 44 seconds

Logitech - Harmony 665 10-Device Universal Remote - Black

Model:
915-000293
SKU:
5852832
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Customer reviews

Rating 4.3 out of 5 stars with 5869 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 5,869 reviews

  • Horrible product,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. This remote double toggles so you cant choose your preferred function on the tv.

    No, I would not recommend this to a friend

  • Absolutely horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely hate this remote, does not work well at all!

    No, I would not recommend this to a friend

  • It keeps deprogramig itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the product. Geek squad has come out twice to reset. Works for 2 days, then fails.

    No, I would not recommend this to a friend

  • Not so great need a computer to load tv codes etc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve gone with a simple remote this remote seemed to need a computer to upload codes

    No, I would not recommend this to a friend

  • Did not work . Logitech software not current

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money . Did not work . Logitech does not stay current with software

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. The 665 remote uses computer software to program your devices. We are happy to help you through setup instructions if you contact us for technical support. If you ever need further assistance feel free to contact us at https://support.logi.com/hc/en-us

  • Pass

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it. Can’t wait to get a different one. Don’t buy it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello we are sorry to hear about your issues with the Harmony 665 remote. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Just plain doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Code did not work. Returned! Cool concept, poor execution in product.

    No, I would not recommend this to a friend

  • Smart remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get it downloaded, not compatible with my Chrome book

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to write your review of the Harmony 665 remote. I'm sorry to hear that you can't get the software to download. Unfortunately, you are correct about not being Chromebook compatible. The set up software requires Windows or MacOS to program the 665.

  • Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t deliver promised service.Geek Squad issue.

    No, I would not recommend this to a friend

  • Avoid, if you are not computer literate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. No help in any way from Best Buy.

    I would recommend this to a friend

  • Did not support my components.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the unit did not support my system components, the unit has no value.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. As new devices are released, we are constantly updating our device compatibility. We hope you may have found an alternative device in our Logitech family. If you ever need further assistance feel free to contact us at https://support.myharmony.com/en-us/

  • Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. A lot of work to get set up. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello we are sorry to hear that you are not satisfied with your Harmony 665 remote. If there's anything we can do to help with feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Doesn't work with Mac IOS 10.5 or later!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works and sets up with Mac IOS 10.5 or earlier.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear that you've had some issues with your Harmony 665. The 665 should be compatible with any mac OS after 10.5, and for more information I would recommend visiting our support site at the following link: https://support.myharmony.com/en-uk/665

  • UGH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pain in the neck to set up and use, would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there snoopy, I'm sorry that you had some issues with setting up your Harmony 665 remote. If you navigate to our website, you should be able to find all kinds of information to help you set up your device as well as troubleshoot any issues you may be having.

  • Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this would work with Amazon fire stick...but it doesn’t. And, it is crazy complicated!

    No, I would not recommend this to a friend

  • Unable to set up. Convoluted website

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech provides no phone support. Web site is horrible. Wasted money

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with the Harmony 665. The 665 remote uses computer software to program your devices. We are happy to help you through setup instructions if you contact us for technical support. If you ever need further assistance feel free to contact us at https://support.logi.com/hc/en-us

  • This was super complicated to set up. No thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super hard to set up. Not a good one to purchase. I took it back.

    No, I would not recommend this to a friend

  • Too complected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was far too much to organize. Much easier to just use google home

    No, I would not recommend this to a friend

  • Nightmare

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks sucks sucks sucks sucks did I mention it sucks What a joke

    No, I would not recommend this to a friend

  • Don't buy - waste of good money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as a ZERO VALUE if I had the option!

    No, I would not recommend this to a friend
Page 286, Showing 5,701-5,720 of 5,869 reviews
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