Customer Ratings & Reviews
- Model:
- 915-000293
- SKU:
- 5852832
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like it - thinking about returning it because I find it very complicated.
No, I would not recommend this to a friendTERRIBLE TERRIBLE TERRIBLE
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is ABSOLUTE SHT! Firmware update 'bricked' the nearly useless POS
No, I would not recommend this to a friendSalesman sold us the wrong universal remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was not knowledge with the product and how it worked
No, I would not recommend this to a friendNot what was expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite complicated to set up. It didn’t work. Returning it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you had issues with your Harmony 665 setup. Please visit us for support with your remote at: https://support.myharmony.com/en-es/665
Our technical support team would be happy to assist you.
-Allen, Logitech
Poor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was never able to program to the tv for which it was purchased.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we apologize for the issues that you are having with your Harmony 665. The 665 uses computer software to program your remote. If you need any assistance with your item please reach us at https://support.myharmony.com/en-us/ Our support team can assist you with your product.
noqualitycontrol
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product came in opened packaging and does not work
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you had a shipping issues with your Harmony 665 Remote. If you haven't already, please contact your local Best Buy to see how they can assist you with replacing the defective remote your received. Hope that helps!
Might be a great remote if a geek set it up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too time consuming to program and use. I gave up and bought an easier one to program.
No, I would not recommend this to a friendSuck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks I wouldn’t recommend this to anyone.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with the Harmony 665 . We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us
Hard2set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated, it has too many instructions to do for each piece of equipment
No, I would not recommend this to a friendConfusing remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this confusing compared to a standard remote
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MykonosGR20,
Thank you for your feedback. Sorry for the inconvenience you're having with your device. You can walk through our setup tutorial: adding your home entertainment devices, setting up one-touch Activities and learning more about the usage of your remote on the website at support.myharmony.com. LaShonda from Logitech
can not get it to work right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will be returning .. can not get to work right. nonsense
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issues with your Harmony 665. Please visit us at https://support.myharmony.com/en-ca/ so we may help you with setup and usage
Bleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buggy and extreme waste of money, wouldn't recommend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, sorry to see you're having some setup issues with the software on your Harmony 665 remote. If you have any questions, check out the Logitech support page at https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665. Hope that helps!
Garbage
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst remote I have ever had. Save your money............ terrible
No, I would not recommend this to a friendDifficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up tried to download software on two computers no luck returned item.
No, I would not recommend this to a friendI’m unable to turn up the volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote doesn’t work and I’m unable to turn up the volume on my Tv
No, I would not recommend this to a friendVery difficult
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to program. You have to set up account online.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you didn't enjoy your Harmony 665. The Harmony 665 does have to be setup via your computer. We hope you find another product in our lineup that will suit your needs. If you ever need product assistance, please visit us at https://support.logi.com/hc/en-us
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this. It does not connect or work with Amazon stick.
No, I would not recommend this to a friend
Great remote to control multiple devices!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, first things first. If you do not know your model numbers to the devices you wish to control, or have no way of getting them, this product will be difficult to setup, as it seems to be required to set it up with the remote. Personally, getting mine was a bit of a pain because my TV is mounted to my wall (and I don’t have a telescoping mount.) Once I got my tv out of the way, the rest were pretty simple, just took a picture with my phone of the model number and manufacturer to bring back to my computer and attached remote. Pros: -The setup wizard was easy to follow and painless once I retrieved all of my model numbers -Remote is lightweight, screen is easy to read -Buttons feel nice, backlit when the room is dark, and have a tactile feel when pushed -Can do everything my current cable provider remote does -Can customize buttons using the software with option of programming new commands your old remote does that this one may not support Cons: -Setup does involve installing software from the internet and using a setup wizard. Not an issue for me but could be for some. -Getting your model number could be a challenge depending on your specific setup (mounted tv) -The “Watch TV” and other macro buttons only seem to work if everything is always controlled by the remote as it remembers the current state of the devices. Sometimes my gaming consoles will turn on the TV and change to the correct HDMI which throws this off. -The slenderness of the remote at the screen makes it a bit awkward to grip when using buttons towards the top Final Thoughts: I struggled at first because I wasn’t aware the software enabled me to change the order of things on the screen or what certain buttons could do. The remote even has a learning feature where you can create new commands by using your old remote. After spending some more time with this, I’ve customized it to do almost exactly what I want. If you’re in the market for a smart remote that can control many devices but won’t break the bank, this is a great buy. If you’re not very tech savvy and you’re just looking to replace your old cable box remote, this will work fine, but may be overkill. All in all, I’d recommend this to anyone, the con's do not outweigh the pro's for me.
I would recommend this to a friendUseless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this was included. It is useless junk
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi DRTT,
Sorry to hear that you are unsatisfied with your Harmony 665. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us
Thanks,
-Logitech
Remote is not easy to program
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst remote ever the software is difficult to use
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we apologize for the issues that you are having with your Harmony 665. The 665 uses computer software to program your remote. If you need any assistance with your item please reach us at https://support.myharmony.com/en-us/ Our support team can assist you with your product.