Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 5869 reviews
(5,869 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
to a friend
Rated 1 out of 5 stars
PIECE OF GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote with the hopes of eliminating some of my other remotes. It does not control my tv correctly or my roku either. I have not tried to program any other devices for this as if these will not work correctly, why should I bother? I will be returning this garbage tomorrow.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Duck, sorry to see you're having some connectivity and software related issues with your Harmony 665 Remote. Here is the setup guide just in case: https://support.myharmony.com/en-us/665?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20665. This has supporting articles embedded in there that should help you figure out why the remote isn't working quite like it should be. Hope that helps.
Rated 1 out of 5 stars
USB connectivity is very poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new device works very well in the normal usage, but the USB port refuses to connect with any cable other than the one that came with the device. It also won't let me use my Anker USB hub, because it refuses to connect unless it is the only device in the port.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lousy return policy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to return this but it was past the 14 days from the purchase. That is too short a time period especially during the holiday season. I doubt I'll be making any future purchases from Best Buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Logi remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work like it was demonstrated. Can't adjust volume or turn tv on or find the radio station i like to listen to. Not enough training provided. I would return it if i could.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Unhappycustomer,
I am sorry that you are having difficulties using your Harmony 665. I will record and pass on this issue. Also, feel free to contact Logitech's support team for personalized support. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Won't Communicate with Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everything. Removed and reloaded the software, two different computers. Nothing. Great in theory, poor in execution.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible software and support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Harmony software and website is awful. Takes you in circles, won't recognize passwords - just terrible.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi lars, sorry to see you're having some software related issues with your Harmony 665 remote. If you haven't already, I would encourage you contact Harmony support for more detailed help at https://support.myharmony.com/en-us/contact-us. Hope that helps.
Rated 1 out of 5 stars
not programed properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the receiver keeps coming on after the remote is turned off
I would recommend this to a friendBrand response from Logitech
Posted .Hello mostlysatisfied,
I am sorry that the Harmony 665 did not work as you expected. I will record your review and pass it along. Logitech appreciates your review. - Leo from Logitech
Rated 1 out of 5 stars
Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote would not work for what I wanted for my TV.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, Very sorry to hear about your disappointment with the Harmony 665 and it not being able to work as you had hoped it would with your TV. Without not know the specifics, here's a link to the product support page and the Harmony Troubleshooter where you hopefully get some answers that can help you. Here's the link:  https://support.myharmony.com/en-us/harmony-troubleshooter. Hope that you found this useful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Bose AV120
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware. The Harmony 665 will not program a Bose AV120.
No, I would not recommend this to a friend






