Customer Ratings & Reviews

The lag in this unit is appreciable. Pushing the pause/play button is lagging so you often have to back the unit a bit.

I really like the remote. The setup was easy although I did have to go back and edit after the original setup.

It works with all of our equipment and replaced our old universal remote. It does take some education to learn how to use everything and make sure you teach the rest of the people in the house.

A little hard to initially set up to your network but awesome once it's working. The database of devices is amazing. We have 3 hubs and multiple systems. All work nicely.

Replaced a Harmony One remote. Was easy to move the settings over and with the base situated correctly, I no longer have to keep the remote pointed at the entertainment center/TV.

This is a great remote once you master the programming app. Its not that the app is hard to learn, it's just that there is so many ways to customize the remote functions for your needs.

this remote does it all and yes you can remote access it from a different state as i have with my aunt and so easy to use and set up. must have to get rid of remotes

This remote control does everything it says! easy to set up. You don't have to wonder around the house looking for other remotes controls. You can even set it up to control your devices from your smart phone! Awesome!

It's a great improvement from my old Harmony remote. The only improvement would be to square off the bottom or put little feet on the bottom so the remote sits flat on a table top. The bottom is curved and likes to slip and slide.

Product is excellent and the Geek Squad did an excellent job programming the remote and setting it up. Jarod is especially proficent in his work.

I had not bought a universal remote for 15 years. There has been tremendous improvements during that time. This remote was easy to set up with my phone ap and to date is working like it should having replaced three other remotes.

I have programmed every Logitech remote to date. This is the best remote they have ever produced. Easy to program, easy to use and zero hiccups.

I bought this to replace an old harmony remote. This is a little expensive but worth the price. Since I already had an old Harmony remote setting this up was easy.

Our previous Harmony Elite IR remote worked great for four years, then it stopped working suddenly. Had two BestBuy GeekSquad repair visits but neither tech guy could fix it so two weeks ago we bought this new Harmony Elite from BestBuy and paid Geek Squad $100 to install. Have had nothing but aggravation and problems with this new remote since its was installed. Every time use this new Harmony Elite remote, it does not work: Typically there is no picture on the TV, can't seem to find the device we've chosen, have to set things up again, over and over and over again. (We are not touching or changing the HDMI settings or positions at all. We've done nothing wrong.) Have had to call Harmony Remote Tech Support every single time because the settings do not stay put. Nightmare. We would prefer to have the old model again instead of this new one, at least it worked consistently for the entire four years we had it.

I find the harmony delete a very capable remote. For the average home user this remote is excellent. I'm having a little trouble yet programming a complex sequence of events I would like to happen within my home theater.

I bough this product in conjunction with a new tv, stereo and high end cords. Works well, easy to use and easy to not mess up functionality. Would recommend.

Easy to setup multiple devices to operate my audio-visual system. Then it is just an easy soft key or app one-key selection to turn on all the appropriate devices for the audio-visual experience.

I have installed many of these remote for customers, never had one fail. Easy to program and use

Geek service was great. Set everything up and answered all our questions. Product is exactly what we expected and wanted, thanks to our great salesman.

Always looking for the latest and greatest for my entertainment room and this is definitely it. Super easy, even my wife can work it with no problems ;-). I set up her own personal settings and now she does not bug me for help anymore!