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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,770 reviews
  • Rated 5 out of 5 stars

    Awesome device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this device as my primary remote in my home theater. Controlling over 5 devices and it is working great. Screen is very sensitive so be careful if you lay it next to you when you are enjoying a show or movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Unhappy with range with remote as have to be in direct close range to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good universal remote if it can sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote is a great remote with many possibilities. Your system has to have the correct requirements in order to sync up to the hub which basically is the brains of the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good simple remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up wish it had more sensors to control more devices since it only comes with 2 you have to stack all components to send the ir signals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's one remote for all devices and works most of the time, but the battery is disappointing. Also the touch screen is sometimes touchy. Furthermore, sometimes the signals don't go through to one piece of equipment and the fix option doesn't work. The only thing to do is turn everything off and back on. It can be quite frustrating. If Geek Squad sets it up, you can be left scratching your head on how to program extra devices to it in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does it all! Love that if something gets out of sync it can fix itself with the press of a button. It's literally fool proof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control at your fingertips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter where we are this remote control allows us the power to be in control. Though the equipment is neatly organized in a hall closet, it works beautifully from the kitchen, den, living room, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Advanced remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to bring this home, and get it set up. Was fairly easy to add devices to its programming, but ended up having to call tech support to get me TV set up. They had to change the way the television received the signal in the remote, and something that wouldn’t have been possible without their remote work. It added my sound system, and game systems, without issue, but it doesn’t have any capabilities to run different apps like vudu, or Netflix. My television actually has a Netflix output programmed into it, so I was able to get that running. I was very disappointed at the features available, especially for the cost. Another issue I have is when I select a channel on the display, after it’s been charging, it toggles the power to my television and sound system, instead of just turning them on, so if the television is already on, it will turn them off, and you have to got into the device list, and toggle the power for each I device that was turned off. The power off button does power down everything correctly though. This is a very expensive universal remote, and it covers a very large number of devices, but for the lack of features available, I wouldn’t recommend the investment, unless you’re unable to find an alternative remote that covers your equipment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Fire stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was not able to connect and make sure that the connection was good until the Geek squad came in to rescue me! Now I am as happy for over a year as a Queen Bee!! P Oates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Home Device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched my house to all smart home. Love this remote. Easy to use and setup. Love how I can customize everything and only need to use this one remote to run my whole home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having a previous version of this that I bought for myself, I decided that this would be perfect for my technically challenged mom and dad to use the operator TV that was getting too complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, value, easy to use, and aesthetically pleasing. Had older version for many years. It was still operational but I got the technology update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    long love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and bought another Logitech.I have had the last one I bought from Best BUY about 10 yrs ago.Its still perfect and I actually prefer it to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product rocks!!!! Use the iPhone app more than the remote. Have three set up in my house all linked through a smarter things hub. Super easy to setup, works with lots of devices. Would recommend to anyone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest to program on the market. Handles most any equipment and lighting while allowing hidden equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery could last a little longer. needs to have the ability to control devices with RF. Endless possibilities with setup. Takes sometime to setup with multiple devices(6) and about 6 activities. it's expensive even on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Elite Remote by Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with very simple and the remote worked on every device. I had a component behind a cabinet and the IR technology worked great. No issue so far and now only I use one remote for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Users great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit Leary spending this kind of money on a remote control but was $100 off instead of $50 when I got here. Very nice and easy to program if your a tech person. Does a lot and just finds and works with everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech- Harmony Elite (Remote Control and Smart)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great remote to control multiple devices using IR. I love this remote. It is well worth the money. Most of all, I love that every remote is still present within it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents. They had the original harmony 1 and loved it. This remote is similar to it but not quite as simple to use

    I would recommend this to a friend