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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,770 reviews
  • Rated 3 out of 5 stars

    Good, but not great . . . too pricey!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it does what it's supposed to do and it's easy to use, but it can be glitchy at times. Also, it was disappointing to discover that it did NOT have voice recognition. At the price point of $300, I assumed that it did . . . but it should, especially by now (my 3-year-old Xfinity remote had it) and for that amount of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote that handles all my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitech Harmony Elite Remote is easy to use. It handles all my devices with one touch ease. The rest of the remotes are stored away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, but still some programming issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is not as bright or clear as the 900 I had. Button sensitivity is a little soft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the remote that you want to run all of your devices. I now have one device and I can hide all others in a drawer. So much easier to enjoy my system.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to program. Spend the money and upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was misled by the favorable reviews. On the plus side, it is a rechargeable remote and has a reasonably bright screen. Also, it can control many devices. On the negative side, the programming directions are abysmal - - I spent two hours+ unsuccessfully trying to program it, while talking to customer service at Logitech. I proceeded to hire a professional installer who wasted over two hours trying to program it and gave up and told me to return it. Instead, (stubbornly) I called Logitech again and found someone who knew what he was doing. Just under two hours later, it was programmed and works. By the way, the buttons on the remote don’t light up so I use my iPhone flashlight to see what buttons need pushing. I have a hard time believing the favorable reviews since I’m comfortable in doing amateur tech work. My desire to succeed was a waste of time I would have been better off spending a few hundred dollars more and getting a much better rechargeable remote.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Unhappy, thank you for your feedback! Use the Harmony app or computer software, to setup and adjust your system settings. Add devices and create activities, to establish which devices control what during the activity automation. The Elite remote does have back-lit keys, be sure to check the settings on the remote itself. For support with the Harmony Elite, please refer to: https://support.myharmony.com/en-us/elite - Will, Logitech.

  • Rated 4 out of 5 stars

    Cool toy...and useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new Harmony system so that I could eliminate remotes and hide my devices. Works great, though wish IR blaster cables were longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No batteries needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this device. No batteries need because it has a recharging hub. They could improve on the RF signal though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes super easy to manage the tv, when you have many devices connected. (Apple TV, direct tv, dvd, security cameras, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fantastic product. It makes switching from various devices so easy. I was so tired of having so many different remotes on the table, and now there is only one. I like that you have to charge it too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote. Not so amazing price. Sure, it will make your life convenient and automated, but considering the price - not so great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote I've Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many high end (and other Harmony) remotes...this one far exceeds those in every way. RF performs flawlessly, integration with Alexa is very good and setup was easy (especially firmware updates)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth feature is awesome. I was able to program all my devices with this remote. The software that comes with it is very easy to use. The remote comes with charge cradle which looks nice by my bed table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Harmony Elite is a great Universal Remote. It has been discontinued and I purchased 2 to make sure I have a backup in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Logitech Harmony remote and this really is the best out there in terms custom control over your home theatre system. I highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but who knows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but they stopped making them so who knows how long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade from the harmony home. I linked it to amazon and logitech home hub extender. Now I can control lights,thermostat and front door locks. Plus have a nice remote in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with my devices. If you have a Sony TV make sure you program it to on using the toggle button verses the on/off button. it does not work well if you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and controlled DVD Apple TV and the TV all in less than 10 minutes the activities feature is amazing can’t wait to hook up more smart products to control the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone works as a remote also

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we actually have two remotes, I don't have to beg my husband to give me the remote, I can turn up and down volume or change channel from my phone, Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have set up many Logitech remotes and each one has been great. Love the RF on this unit and seems very reliable. Only con, poor battery life.

    I would recommend this to a friend