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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,770 reviews
  • Rated 5 out of 5 stars

    Love this remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s eazy to use, I’ve connected all of my devices to it so I only use one remote. It works great with my Sonos sound bar and surround sound speakers, also have Apple TV and my smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony remote takes the control of 5 different remotes in my home. Worth the price and headache of not keeping track of so many remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best universal remote I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. I was skeptical at first but I have to say this is the best universal remote I've used to date. Setting up was easy as could be and being able to use my phone as a second remote is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and controlled DVD Apple TV and the TV all in less than 10 minutes the activities feature is amazing can’t wait to hook up more smart products to control the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with my devices. If you have a Sony TV make sure you program it to on using the toggle button verses the on/off button. it does not work well if you don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifies Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy - just make sure you have a good WiFi connection. Having channel presets with the logo of the channel is a great touch. With this remote, peace has returned to the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the remote that you want to run all of your devices. I now have one device and I can hide all others in a drawer. So much easier to enjoy my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you run more than 3 devices, just do yourself a favor and purchase this remote. I am running 6 different devices from my phone. Yes, my phone. The downloadable app makes this product that much better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to program. Spend the money and upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was misled by the favorable reviews. On the plus side, it is a rechargeable remote and has a reasonably bright screen. Also, it can control many devices. On the negative side, the programming directions are abysmal - - I spent two hours+ unsuccessfully trying to program it, while talking to customer service at Logitech. I proceeded to hire a professional installer who wasted over two hours trying to program it and gave up and told me to return it. Instead, (stubbornly) I called Logitech again and found someone who knew what he was doing. Just under two hours later, it was programmed and works. By the way, the buttons on the remote don’t light up so I use my iPhone flashlight to see what buttons need pushing. I have a hard time believing the favorable reviews since I’m comfortable in doing amateur tech work. My desire to succeed was a waste of time I would have been better off spending a few hundred dollars more and getting a much better rechargeable remote.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Unhappy, thank you for your feedback! Use the Harmony app or computer software, to setup and adjust your system settings. Add devices and create activities, to establish which devices control what during the activity automation. The Elite remote does have back-lit keys, be sure to check the settings on the remote itself. For support with the Harmony Elite, please refer to: https://support.myharmony.com/en-us/elite - Will, Logitech.

  • Rated 5 out of 5 stars

    In love with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how I honestly lived without this remote. So easy to set up and use. Works with all my devices! Now I just need the amazon echo to use with it. Definitely a must have remote. Simplify your life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Logitech Harmony remote and this really is the best out there in terms custom control over your home theatre system. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great . . . too pricey!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, it does what it's supposed to do and it's easy to use, but it can be glitchy at times. Also, it was disappointing to discover that it did NOT have voice recognition. At the price point of $300, I assumed that it did . . . but it should, especially by now (my 3-year-old Xfinity remote had it) and for that amount of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two Harmony remotes before. This is the best one so far. It's just more responsive. I like to connect it to my Amazon Echo and doing all kind of smart home control. The only bad thing: THE CRAZY PRICE!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just short of perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get used to all the functions. Rechargeable battery is a nice feature. Must be woth 15 or 20 feet to use. No back lighting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone works as a remote also

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now we actually have two remotes, I don't have to beg my husband to give me the remote, I can turn up and down volume or change channel from my phone, Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has been terrific for my system. It's very easy to set up and intuitive to use. I can control everything in my home theater, even the lights and temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, works with my Lutron wireless light controls. Only issue was the set up with tell the hub or remote to do the control, once I figured that out it works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hi tech remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote takes just a bit to get used to, but once you have the hang of it, you will not be able to go back to anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older remote and replaced it with this new one and it's like night and day for ease of installation and use. I would recommend it to anybody that needs a remote control to operate multiple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    really hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being old I had trouble reading small print. The command time lapse between command and action is too slow, you are constantly overshooting where you are going. I had a gensis mx-900 before and was happy. I will give it a little more time but will probable be returning it.

    No, I would not recommend this to a friend