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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,770 reviews
  • Rated 5 out of 5 stars

    Logitech Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options with this remote. Best feature is that it operates all of the devices behind a wall that the TV is mounted on, so noe visible cables or other boxes/DVD players/Apple TV, etc showing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Completely Overpriced

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely not worth the price. The touch screen is super sensitive, and if you're not crazy careful when picking it up, you're almost guaranteed to accidentally activate a function and interrupt whatever you're watching. It's a hassle to set up, and I ran into several quirks which may be due to my specific equipment or the remote, like my soundbar not changing the volume when I can see it registering the clicks on the remote. After I changed my wifi network I had to reboot the remote to get rid of an error message and it erased all my activities. I got a Sofabaton for $60 bucks to replace it and am happier with it than I ever was with the Harmony. A real shame, because the Harmony I had 10 years ago was great, but they've really messed it up in the later versions. Save your money and avoid a lot of frustration and buyer's remorse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not sure worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my wife and kids could not turn everything on correctly and were frustrated. I will say this does work to talk to alexa and turn on and off. The problem is it does not work every time. The receiver for this that you put in the cabinet is not strong enough signal. It has to sit just right to reach both the TV and the Denon receiver. It does work but for the price should be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent universal remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very easy to use. All of the button options are clear with touch screen. The charging station is a plus without having to worry about batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tech for home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well with my home theater setup. The instructions in the box were easy to understand and setup through the app was intuitive. I turn 9 remotes into one. Can be used with smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote changed my whole life. I literally don't touch a single switch or button in my house now that I have this remote linked up to my Echo and all my other home automation devices!!!! A MUST BUY!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after I had to do a factory reset on it. apparently the first set up didn't go through properly but a reset fixed all my issues and it's been working great with nest, hue, tv, receiver and roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Higher learning curve but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Harmony remotes. They take some time to learn how to use but once you learn its worth the effort. Replaced 5 remotes on day one. This remote can also be used with my Philips Hue lighting system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to home theater set up. Controls all electronics in the house, including "smart home" devices. Extremely easy to configure with mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE REMOTE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE REMOTE.MY WIFE IS SO HAPPY THAT SHE HAS ONLY ONE REMOTE AND CAN EASILY NAVIGATE THE ENTIRE SYSTEM. IT WAS A BIT PRICEY BUT WHAT A JOY IN IT DAILY USE. IF BUGETIS NOT A HUGE CONCERN YOU WILL LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplifying Navigation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Performs as advertised. Purchased it for my 95 year old mother to help her navigate through her channels with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best remote I’ve had so far. Love the charging feature instead of the AAA or AA batteries

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent hardware, garbage software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these years ago, and bought another for a new home theater setup in a different room. I don't know if I just forgot how painful the setup was, or if it has gotten much worse. I was stuck in an endless loop of repeating setup steps forever. It took a bunch of random restarting of devices before it magically stopped giving me errors. There might be a single hamster powering the Logitech servers. They should feed that poor creature more often. Even after that, it was totally confusing how to set up activities properly. I still can't get it to use my receiver for the volume when I am watching my Apple TV. Logitech seems to want to simply the setup process for non-technical users, but instead has made it completely incomprehensible. It made me miss the days of spending 3 hours pointing individual remotes at a universal remote to program every single button manually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV, receiver, and DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect except it didn't work as we had thought. Having problems connecting all the devices together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased - the Harmony Elite is a champ!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased - the Elite is expensive but it works!. Setup using my iPhone didn't work; switched to my laptop and setup went well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK But not worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was hopeful this would be the "do-all" remote we have struggled with it to say the least. I had Best Buy do the install of it with other new products all at the same time. I would say it works like I think it should maybe 70% of the time.Ive had Best Buy back to work on it 3 times since purchase was made. For the price paid I don't call that successful in my mind. I would not spend this much money again on there products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Remote lost its programming after one week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a week. I has been wonderful and then it lost all of its programming'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than older Logitech Remotes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Logitech remote a while ago and didn’t like it that much, and battery life was not good. This is a much better remote, easy to use. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. Controls TV, soundbar, Lights, etc. Averages about 2-2.5 days of between charges. Charges fairly quickly. Easy to update/manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. This remote is hard to use, but it does have a learning curve. Once you get used to it. Its wonderful.

    I would recommend this to a friend