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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,770 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however Geek Squad installed home theater system did not need this special remote since Comcast controller worker best for my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One control for all your devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One control for all your devices. At first is a little bit complicated to install, but after a few minutes you discover its full potential

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Discontinued

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Does more than most people will ever need or use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but who knows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but they stopped making them so who knows how long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convienent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally seamless operation once set up. The phone/tablet apps are great - particularly the iPhone notification widget.. Included RF extenders are a very thoughtful touch. Can control just about anything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thought it would be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace an old Monster (but Harmony-driven) remote cause I replaced several components. I wanted something to control the new and thought it would be compatible with the old, including my z-wave light switches. Website says the remote was compatible, but it didn’t mention that it is only compatible IF you buy another hub type component for another $60 bucks. The remote is RF, but it only goes to the hub which then transmits only IR. You can use the remote to control only, but that negates the ability to control w the hub. I got it set up, I would get some components responding sometimes and other ones not responding w others. I tried moving the hub, adding/moving IR blasters, etc, and couldn’t get it to work anywhere near reliably, especially with my cable box. Part of the problem is that the box is RF controlled and in a cabinet. The remote itself was not getting through the cabinet well enough an couldn’t use the hub, etc. I finally returned it because it just didn’t suit MY particular needs. Would only recommend if you have to control only IR controlled components together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent universal remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is very easy to use. All of the button options are clear with touch screen. The charging station is a plus without having to worry about batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works through Cabinets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I said yes to this, as these are very expensive, is they work through our built in cabinets. So we don't have to open the doors anymore and leave them open to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this remote! thorough updating, new tv, ceiling speakers, receiver to achieve Atmos. couple of trips as things came in...all the guys were great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote to tie my home theatre together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Harmony Elite worked well to tie my big screen TV, receiver, blue ray player, DVR, & Apple TV together. I also received excellent support directly from Logitech when I had issues with the DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than older Logitech Remotes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Logitech remote a while ago and didn’t like it that much, and battery life was not good. This is a much better remote, easy to use. Definitely worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than I had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to program and will recognize any previous device and actions you may have set up on another Logitech remote (at least it did for me). It contains a extremely large database of devices, new and old. Range for me was a factor, and this really doesn't have much. You really need to have the base exposed as supposed to hidden in a closed cabinet. I'd stated I'd recommend to a friend only with the above warnings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote if you want to control multiple sources. No direct sight needed for your equipments you only need the hub. It now has alexa integration. Also it allows you to control Phillips Hue lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to home theater set up. Controls all electronics in the house, including "smart home" devices. Extremely easy to configure with mobile app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. The only problem is getting the IR IN LINE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Harmony Elite Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have all of your remotes consolidated into one device. Our Best Buy Media Room Consultant recommended this and we have been very happy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thank you so much for this great review! If you have any issues in the future, please feel free to visit our support site for direct assistance with any issues that may arise as well as warranty information. Thank you for being a Logitech customer!

  • Rated 5 out of 5 stars

    Works Perfectly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Logitech 1100. I love this remote! It works seamlessly with Amazon echo and the cell phone app works great as well. Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, wait for a sale though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the other harmony remote hub but needed something with backlighting. This remote has been absolutely fantastic and I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase. Controls TV, soundbar, Lights, etc. Averages about 2-2.5 days of between charges. Charges fairly quickly. Easy to update/manage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    useful but laggy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software needs to be fine tuned. But the availability of devices to control is pretty impressive

    No, I would not recommend this to a friend