Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 4,770 reviews
  • Rated 2 out of 5 stars

    Kind of OK when it works maybe?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the surface of the Harmony Elite awesome (easy setup, features, etc.) but when it comes time to setup it leaves a lot to be desired, especially for the price. All I need it to do is manage a Samsung TV, Samsung 4k Blu-ray player, and Denon receiver. When I did the initial setup to connect to the hub it worked great. Then, like other reviewers, after I added my devices (which was easy), the hub disappeared. Now, despite seeing the hub on the network and being able to ping it, my iphone app doesn't see the hub - just spins and spins searching. On top of that, no matter how i time the startup of the three devices, one of the three never powers on or powers off with the others when i power them up/down all at once. Full disclosure: I haven't contacted support yet, because i simply don't have time to call them - especially when the product should be expected to work as advertised. Aside from that its made of solid material and has a great feel, but usability is poor. Back to just using three remotes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by the Best Buy Home Theater Expert because we wanted to have an all in one that would work if the components were inside a cabinet with doors. This remote did the trick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time setup was straight forward. 250 is a little pricey but presets control all equipment in theater room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote,wish I had bought this much sooner.It so easy to operated.It's worth the money,it really is.will recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed new home theatre system and new Harmony Elite Remote. Very pleased. Nit-pix - does not rest easily in hand.& feels unbalanced. Just one little touch inadvertenly causes chaos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote for almost everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. This works with almost everything. But does not work with TP Link Kasa light switches.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable enough...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Harmony Companion's. My thought was that this would make things easier with the color touch display as my home theater get more complex. It seems like there is always an issue. I get two days at most before having to put the unit in the charger. No where near what the manufacturer advertises. No number keys are just about a deal breaker. I realize you can access them with a couple swipes, but it is a hassle. Half the time the numbers don't respond, and since there is no feel in the touch, I have to look at the remote instead of the TV. Nothing more frustrating than seeing two of the numbers respond but the unit doesn't recognize the third so you have to start over. Activities are great, but when starting them they do not always respond and I have to try it again. Given all of these issues, I would stick with the Companion. It is more reliable and half the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well once setup is completed. It takes some getting used to because there is not physical number pad on the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote for the intended use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to control my cable box and DVD player inside of a cabinet. I am satisfied with the results so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    logitech owns this retail space. I will always go with the harmony line of products. This one has a lot of unique features that are not on the others. This makes having multiple devices EASY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making Life easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote is easy to setup and can control everything from home theatre to lights ditch the 5-6 remotes for the 1 saves on batteries and lost remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed an updated remote. He’s had his old Harmony for about ten years. Got this during a promotion to trade in older one for discount on new one. Great deal on a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote that is easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great remote that is easy to use. It would be nice if there were buttons vs. touch screen option for the page up/down when reviewing the TV guide.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple feature remote adequate for planned installation. Accepts iPhone input.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to the ultimate one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this can be paired with Google home and also has the option of a ps4 activity. I love how there are desperate buttons for devices and activities now unlike the ultimate one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though significantly more expensive than other remotes, the advantages this remote provides are undeniable. Works with Alexa and Google Home, providing additional advantages

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Harmony yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big jump for the harmony line of remotes. Programming is streamlined and simple. Can even control a Fire stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much easier than several remotes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original LogiTech Harmony remote from about 10years ago and upgrade/updated with the recent upgrade of my other electronics. Great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many other all-in-one remotes, including Harmony devices. This is the best one yet. Easy to set up with a little bit of patience and works great. Put away all those extra remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Seamless set up. Great look. Works great with my 15 year old Onkyo system. Great remote. A bit overpriced..

    I would recommend this to a friend