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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,770 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has brought peace in a house of 6 remotes. Now the wife has no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work on 5-G networks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their stuff and wanted to go to the next level but unfortunately this product does not work with 5-G settings. I use a Velop system and the chaos it would create to go to 2.4 just isn’t worth it. With so many on 5-G you’d think that would be noted prominently on the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed for all of my components. The setup was and is easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with all my products and works from other rooms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your techs were knowledgeable at the installation and teaching us to use the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced another older Harmony remote. Remote was easy to set up like all Harmony remotes. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the old one better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after we bought the product, we had problems with it. The Best Buy agent who came to our house to download it didn't fully do it properly. We had to call the product company and have them assist us with It. Took us over three hours to correct the problem. Anymore problems and will return it to Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, work great, easy to use. Would recommend to future customers/users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those with more complex AV setups the Harmony remotes are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had logitech before and been pleased with how well it controls so much. This one is no different. Enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. A little hard to understand but works great once you get it going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart remote to make utilizing all your AV equipment seamless. Especially those (like Apple TV) that need IR to control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes the home organized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and it does the work. Love the touch screen it comes with. Just that it is pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement of previous model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a Harmony remote for many years and wore out my old one. While a little pricey, it preforms great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item because it was compatible with Alexa, for far it does everything I hope for, would definitely recommed this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use but takes time to get used to touch screen pressure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was the answer to my problem. It controls several pieces to my home theater setup and also my lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it... I can use all devices from one remote! It holds a charge for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good buy, can't go wrong with this product!! A little slow sometimes but would buy again if/when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye multiple remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote. It is very flexible and setup is both easy and intuitive.I also love the fact that it is rechargeable!

    I would recommend this to a friend