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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,770 reviews
  • Rated 5 out of 5 stars

    It’s so sad that Logitech stopped making remote co

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so sad that Logitech stopped making remote controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote control I've ever had and since it is WiFi you don't have to keep it pointed at your devices to make things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned other Harmony setups and this is the only one I’ve used that works 100% of the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great integration but poor Touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this but the lack of physical buttons along with the poor reaction/inaction/incorrect actions of the touch screen will likely cause me to return this - especially at this high of a price point. Stinks as I really like all of the smart home elements it connects to.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get Bose or Xbox one to name a couple that it can not control.

    I would recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hi JRHo,

      Harmony is compatible with most of the Bose receivers, make sure that you've set your Bose to be controlled by IR and Harmony Hub is in direct line of sight with the Bose to control it. Regarding XBox One, refer this support article [http://support.myharmony.com/en/harmony-experience-with-xbox-one] for more information on Harmony Experience with Xbox One.

      If you need any assistance, please reach out to me at [email protected] with your Harmony login id and we will work with you to address your concerns. Best Regards, Peter (Harmony Remotes, Logitech). LogiCC

  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit confusing if your not a tech savvy, but once u get the hang of it, you’ll be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second logitech remote. Using this one in my home theater. Love these remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeek Squad was professional and on time. A professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend. Great product. Have had no issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are happy to hear about your positive experience with the Elite. The Elite is my favorite product in the Harmony lineup, I use it everyday. If you ever have any questions about your product, give us a visit at: https://support.myharmony.com/en-us/ - Allen with Logitech

  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand how this is reviewed so well. This remote is one of the most frustrating pieces of technology I have ever used (right up there with Siri). It worked great for 4 months. Now, 80% of the time is works perfectly, but that other 20% of the time it gets totally out of wack. The TV or the receiver are on the wrong setting, then getting everything back on the right page with the remote is painful. At that point it's best to turn everything off and start over. In those cases, it would have been much faster to turn everything on individually. I live in a house of 4, and I'm the only one that uses the remote anymore. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Dudley, thank you for your feedback! For support with your Harmony Elite, please refer to: https://support.myharmony.com/en-us/elite - Use the Harmony app to check your devices and activity settings. - Will, Logitech.

  • Rated 5 out of 5 stars

    Big fan of the Logitech remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is super simple. If you've got an advanced setup Logitech sells some precision IR adaptors that are great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely recommend this device. I have connect all my home theater devices to this remote and it's awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. All my components are programmed on the remote. Easy to use touch screen. Holds a good charge too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick product easy to program I own 3 Harmony Elite remotes works seamlessly with all my home entertainment equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning the touch/gesture operation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote has many capabilities, but they don't all seem to be intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product but manufacturer is discontinuing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use many Logitech remotes before. This one is a little pricy but the remote sync and mobile app makes it very easy to setup and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up 8 devices to remote. No major issues . Helps to use tablet for set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use but the wife had some problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn’t too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item as I wasn’t too sure if it would work through the wall in my house. I read mixed reviews.

    I would recommend this to a friend