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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 4,770 reviews
  • Rated 5 out of 5 stars

    No more multiple remotes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the remote I've been looking for. Just getting started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and help feature on remotes helps correct and user errors on my part. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lit but its very expensive and over priced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m truly impressed with all the features of the harmony report. I can relax and control everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beats the last generation. It has all bells and whistles with better layout then the touch line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have everything I need for all of my viewing activities.......what a great device...Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote for multiple uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to others. Other than setup taking longer than expected, everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. No more trying to figure out what remote does what, all in one. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy setup. And customer loved the easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredibly fast remote control. extremely comfortable. very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with 20 plus devices in the house. They need to make a belt holster for it lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote but liked the old one better that has been retired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does exactly what is says it will!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    manages the inputs automatically... makes using smart tv, tv and blue ray playing so easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ties our TV, soundbar, Blu-ray and DVR in nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need many remote control only 1 that do all the job for you. And this one do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It was very good and met all of my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does it all. This has made life simpler for me, a tech wizard...NOT !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly!! Controls everything from the screen! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to connect my tv and stereo and consolidate remotes. Happy with the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Error riddled setup process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up process was difficult to accomplish. The Hub would not connect to the Wi-Fi correctly. (Why does the TV remote even need to connect to the wifi network?) This is despite testing the network connection with other wireless devices (ig, the phone) and the exact same password, and testing in different locations. According to the router the hub was connected, so I assume the setup software just kept crashing. If you download the PC software, you have to create your account in the software (all the desktop software is doing is connecting to a website) so if you have a browser password manager it cannot automatically fill or save the account creation. If you forget your password, you cannot retrieve your account information by email due to a flaw in the Harmony PC software. It also does not specify that the Harmony app (which previously used its own Harmony account) now just uses your Logitech account. After you retrieve your account info and put it into the desktop software, you then get an application error message and you have to reset the Harmony software. Then, after being setup by the software about 2-3 times, it will actually make a connection with the wi-fi network and will say its all set up. But when you go to the harmony app likes it directs you to, nothing works.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and concerns with the Harmony Elite. I'm sorry to hear that the set up process was not the easiest due to the problems connecting to WiFi. The Hub connects to Wifi because it can control all of your smart home devices as well as Bluetooth, RF and IR devices. The online account helps when there are issues and using the online community (which is very responsive and helpful). If you are still having trouble setting up all of your devices, please visit the community and most questions are answered there.
      -Charlton at Logitech