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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,770 reviews
  • Rated 3 out of 5 stars

    Very costly for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clumsy setup and keep loosing WiFi with Roku slow to respond. Very costly for the capability. For the price it shd just work. Like just work!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way too complicated for most people. absolutely impossible to read symbols on the unit. for 359 I would expect a manual to help the owner to make and change settings

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have connected multiple items to this one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best by far Harmony remote iv'e used so far. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote works well with Amazon Echo. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great and was easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote for home theater systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all of the Harmony remotes, and this one is one of my favorites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this universal remote does all that it should an more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need more instructions on how to use device and do updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the place of all remotes & rf feature works behind closed doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy set up. Replaced an old Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't ask for anything more from a remote. Does everything and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, Best Buy offered $100 to trade in my old Harmony.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Older Version Is Better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good news is the hub and IR blinkers are the same as the older Harmony. The bad news: - The first instruction sheet said to plug in the battery; which requires a Phillips Head #0 (zero) screwdriver to unscrew. An unanticipated purchase - which was not needed as the battery was already plugged in. Regardless, the screwdriver(s - PH#0, PH#00) did not work; amazing what one can do with a 1/16" drill bit. - Downloading the Harmony app to my iPhone to configure the Smart Hub wasn't painful; but getting the iPhone and Smart Hub to recognise each other took days, and resulted in other devices (eg, Ring) getting disconnected from my wi-fi network. - For whatever reason, my iMac would not recognise that the Harmony Elite was connected, so I could not program the Harmony Elite. The Logitech website suggested that I disconnect the battery to try to establish connection. I disassembled the Harmony Elite, unplugged the battery, and connection (still) could not be established. At this point, the new Harmony Elite (control, hub and flashers) are banished to the basement.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about your issues with your Harmony Elite. We hope hope that this was an isolated issue on your devices. I have forwarded this feedback to the proper channels. If you ever need help with your Harmony products, feel free to reach us at: https://support.myharmony.com/en-us/

  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy to use. Definitely one of the best remotes ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connects everything to one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have one remote instead of multiple ones for each task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with upgraded remote purchase for basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conveient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenient to use one remote for all the gadgets I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throw any other remotes away, this is THE remote!!

    I would recommend this to a friend