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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,770 reviews
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the URC remote is a better remote; however, you need a techinician to install it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's average

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To pricey for what it is.please take a look at other remotes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated to learn. Inaccurate touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for most things, but given its shortcomings, it is seriously overpriced

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A lot of functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote, works well, but probably to many options for non techies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall not pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time consuming to properly set up. Many hours in and still not working properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 2.4Ghz network you are fine! Otherwise forget it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    harder to use then their lower models..I returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great...Not hard to set up..a little clumsy to use .......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Buttons are too small. Not recommended. Price too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very difficult to read the buttons.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control requires glasses in order to read the buttons.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for months. Lots of time lag. Remote battery does not last past 2 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buttons too close

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet about this. I like the direct tv control

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good only if prepared to devote on-line time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many glitches. No written manual. After main uses, not for our 'older' family members

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery drains too fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote. It's easy to use, but the rechargeable battery drains way too fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All in one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does the job. Using Alexa is not smooth. It is okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not always responding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times it takes two or thee tries to get a response from tivo or apple tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be just me. This is second time trying this product. I found the CEC and ARC built in functionality from the TV and AV receiver made it difficult. I’m sure with persistence and passion you could get this to work. If you are ok with setting aside an afternoon or full day to get it to work..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but then lost all items saved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a bit, but then lost all that was programed into it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble changing activities, the wii no longer works properly. It's OK.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY LARGE LEARNING CURVE. I even hired best buy people to set it up still having trouble

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number keypad sucks, the rest is pretty great. So overall 3.5.

    I would recommend this to a friend