Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 4771 reviews
(4,771 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
to a friend
Rated 2 out of 5 stars
Expensive remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work 50% of the time. Worked great with Hue lighting but not reliable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dumb Interface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main control unit does not have dedicated channel up and down nor volume up and down keys. The soft keys require THREE touches to change a channel or the volume. I returned this one and purchased a $69.00 programmable remote that works wonderfully. Making it hard to do the simplest things is not a good idea.
No, I would not recommend this to a friendRated 2 out of 5 stars
Very difficult to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds easy but not really that user friendly or intuitive.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Steve, we are sorry to hear about your issues with the Harmony Elite. Our Elite can be set up via app on your phone. If you need any assistance please reach out to us at https://support.myharmony.com/en-us/
Rated 2 out of 5 stars
Not as good as the Harmony One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the touchscreen, it should be a little more accurate.
No, I would not recommend this to a friendRated 2 out of 5 stars
Too sensitive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is too sensitive. You have to be careful when picking it up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't like it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is way too sensitive to touch. It is a pain to change channels, you have to hold them down and even then it goes to wrong channel. If you want for example Channel 118, you press 1 1 8 but it thinks you want 11 and you play this crazy game and miss 5 mins. of your show. It is not as good as the regular clickers that we've become used to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy this remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is harder than it should be and when it does work you need to Download an update which is u possible as it has been stuck at 25 percent for the last two days. Until you do this you can not add anything. Safe your time and money as using several remotes is better than this overprice time can
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After warming up it refuses to move the channels and refuses to change from the program it is currently on, even when I hit the "go back" button. About the only button that works is the OFF button but when I turn it back on it reverts to the last spot that I had on instead of letting be go to Netflix or one of the other channels.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We thought this would be the answer to having multiple remotes but now after using it for awhile wish we had not spent close to $300.00. Needs to be charged almost daily, still need to use Cable company remote as there is no option to add buttons needed to utilize unique cable company features and very touch sensitive. Also hard to clean .
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Called and left messages twice with tech guy who was paid to sinc to our TV. Never returned my calls. Have been without TV for 2 days. Could only get an appointment 8 days from now to get it fixed. Almost $500 and no TV. I want the old remote back that he told me to throw away!!!
No, I would not recommend this to a friendRated 2 out of 5 stars
Too sensitive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to change channels with the keyboard. Would prefer buttons
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Remote is garbage, hardly ever works as setup. Very difficult time communicating with the hub. If you have a complex system, do not get this remote... it is unreliable
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi, we're sorry to see you're having some performance related issues with your Harmony Elite Remote. If you need further assistance, Logitech has a dedicated support team just for the Harmony remotes. You can find them here:https://support.myharmony.com/en-us/elite?utm_source=logitech.com&utm_medium=global%20support%20link&utm_campaign=getting%20started%20-%20elite. Hope that helps. -N from Logitech
Rated 1 out of 5 stars
Returned. Too difficult to set up for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this for Christmas. Was pretty excited to have an all in one remote. I was disappointed in what I felt was the complexity and setting it up. Maybe I just don’t have the patience, but this was not for me. I returned the remote today.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello we are sorry to hear about your issues with setup of the Elite. We hope that you were able to find another product in the Logi family that suited your needs. If you ever have any feature/settings questions, please visit us for support at https://support.myharmony.com/en-us/
Rated 1 out of 5 stars
Remote Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech-Harmony Elite remote control was, in my opinion, difficult to use. Extremely touch sensitive. Not user friendly nor intuitive.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Augustine, thank you for your feedback! For support, please refer to: https://support.myharmony.com/en-us/elite - Will, Logitech.
Rated 1 out of 5 stars
not nearly as good as Harmony One - AWFUL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new device is constantly causing trouble. It is ALWAYS trying to pair with the base and half the time does NOT do so and won't work. I keep my Harmony One charged and nearby and use it whenever the Elite doesn't work - which is all the time. I am going to return it to Best Buy the first chance I get.
No, I would not recommend this to a friendRated 2 out of 5 stars
To complicated. Not sure if I would ever buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. To complicated. Not sure if I would purchase again
No, I would not recommend this to a friendRated 2 out of 5 stars
returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didn't find it was helpful to us - use our regular remote
No, I would not recommend this to a friendRated 2 out of 5 stars
Way too much work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up not intuitive. Keeps loosing contact. Went back to the old standby.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wasn't thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use this with me echo but all it can do is turn tv on or off.
No, I would not recommend this to a friendRated 2 out of 5 stars
Does To Much For My Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't care for this model, returned and went back to my old faithful 1100.
No, I would not recommend this to a friend