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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,770 reviews
  • Rated 4 out of 5 stars

    Top of the Line Programmable Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a very old Harmony 890 Pro and I am very happy with the new Elite. I like the ability to use my Android phone for set-up. My only concern is I miss the Help function in my old remote that would reset things in an activity when something is not working quite right. I am still playing with remote to see how I can get similar functions in the Elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is relatively easy to setup. I have an amplifier, blu ray player and a cable box in a wood console. I placed the main hub on one shelf and one of the mini repeaters on another shelf inside the console. The other mini repeater I placed outside of the console near the TV. I downloaded the remote's iPhone app from the Apple app store and used it to quickly connect the TV, cable box, amplifier and blu ray player. I setup up a scenario for watching cable TV and another for watching blu ray discs. The remote feels very solid in your hand and has a nice screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote Control for Everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote for the purpose of getting rid of six different remote controls for all of my home entertainment components. Additionally I wanted to be able to integrate everything for voice control via Amazon Echo & Alexa Devices. I had the Geek Squad do the setup and I could not be happier!! Everything works exactly as I wanted, I have eliminated all of the individual remotes and now use the Harmony Elite Control and Smart Hub for everything including lights and receptacles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Universal remote ever made for consumer and p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ever remote made. I am an electronic freak and I have been licensed to install most expensive home theater remote systems. none of them can come close to this remote in regards to setting up and suability. this is the best ever made remote for home theater that you as a user can do it yourself and still achieve many advanced controls that are so basic but the bigger 2k or 3K remote can't even do. I love this and I suggest everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant about purchasing a remote at this price point even when it was on-sale. However, with the current setup that I have, 4k TV, AV Stereo System, Blue Ray Player, and several other devices, this is the only remote that can handle everything that I throw at it. The interface to add new devices is simple and intuitive. I would recommend this remote to anyone who has a multitude of devices to setup on their home AV system. The best part is that the unit can be installed inside of a cabinet and the remote still functions perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, bought this model to control multiple devices, Panasonic big screen tv, Pioneer av receiver, Apple TV, Samsung blu-Ray player, one remote replaced four. Fits in hand much better than the thin Apple TV remote, touch screen on this model can be a bit sensitive while handling or picking up the device. One button turns everything off, touch screen tap turns everything on, can control individual devices as needed, change settings on devices as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great control over everything. but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote connects to everything without any fuss. it controls it correctly with ease. but the lack of physical number buttons is a pain in the butt. The last harmony I had was the 900. I got very used to the ease of a physical button. the touch panel is slow to respond, so you cannot make quick inputs. But overall the best option I have found available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote I have used so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned different remote controls over the years and Logitech has always come out on top. I recently purchased this remote and I must say it is even better than my older Logitech 900 Remote. The set up was very easy. I was up and running in about 15 minutes. I have made adjustments to buttons but nothing big. Great product and ease of set up. Amazing. The only negative I an think of is button placement. It could have been a little better. This is by no means enough to take one star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple sources connected to your television, then you need one of these remotes. It makes life so much easier. I have put away 5 remotes and consolidated to this remote. I prefer the remote over the app. btw app needs to be updated Apple TV LG Projector Amazon Fire TV Sony TV Sonos Not only that but I have cut down the amount of time I spent opening app, I have set up activities for most of my routines, Like Playing Music, open Netflix, open Disney+ on Apple TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waaaay too much work to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, I have a pretty complex set up, but I had to have the Geek Squad come out twice to program. Did not even think about doing this on my own.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this as central hub is not doing much good for me. waste for 350$ for me as all these features were already built in my systems

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it, get it before it's gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Luckily, i got it before the price went from $250 to $380. While i wish the Harmony One was still available, this unit does have one advantage. It supports Bluetooth. Sadly, Logitech has announced the discontinuation of their Harmony line, which means there will be no viable universal remotes any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stasr rated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product In use close to 1 month. Excellent Tech support 24/7 My son has this Harmony Elite and installed it himself. My Harmony Product professionally installed by Magnolia. Smart Hub Infra red a plus. Operates very smoothly. Transitions to all my devises seamlessly. Whenever i mistake, I go to "settings" and use "help "button and thinks and solves and corrects my mistake. Just amazing. Worth every penny. I gave Harmony Elite by Logitech 5 stars because "ease of use"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely comprehensive universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've ever owned a Logitech Harmony remote of some sort, you know they can do everything. This remote takes that to the next level with the touch screen and app capabilities. My only complaint is that sometimes the "activities" concept doesn't always seem to work; this has a lot to do with the end devices themselves, that they don't necessarily respond as quickly as they should. However, the remote touchscreen menu and the mobile app you can have on your phone or tablet make it easy enough to correct something if it goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this remote from Logitech. My wife can use it and it is pretty intuitive. It took me a little bit of time to optimize initially, but it has been a big improvement over my previous Harmony remote. While this is a fairly pricy remote, it has flipped what has been an ongoing frustration to a win in my home. Again, I'm pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and easy set up for inclined people

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing operates all my devices and was not difficult for me to set up but for the average person set up could be a challenge. It works well and I have had it for quite awhile. Occasionally something doesn't come on when it is supposed to but trouble shooting and correcting the issue is not that difficult if you have an aptitude for setting up such devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The but is minor I guess as there no way I can give this remote anything other than 5 stars. It’s beautiful. It control everything. It’s a masterpiece in itself. It’s only akin to the remote from the movie Click. The app to program the remote though, is a nightmare. Not intuitive at all. Clunky. But I guess once you figure it out (and you’ll be spending a lot of time figuring it out), it’s amazing. Just remember. It can do almost anything your mind can think of if you program it right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this remote to replace a Control 4 system. The ability to program Control 4 is limited to authorized installers only so we needed a remote that was more user friendly. Every feature of this remote exceeds Control 4. The only downside to our set up is that in order for the TV to power on, the remote has to be pointed at the TV. All other systems power on without having to point to them. Overall, love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most new things, the remote has a learning curve. I don't yet have many of the things it can control, but it works as it should. If anything, it is too sensitive. If I am not careful how I pick it up, it "makes the jump to light speed" and I have to wait for the evolution to end before pressing the correct choice. If you are not a techie, this remote is a bridge too far. If you want to run the planet from your couch, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is steep and probably not necessary, but it answers all my needs. I needed something that controlled 7 devices, connected to my smart home devices, and worked through a closet door. This does all of that. I’ve had the 700 and still use the 650 in two rooms of my house, but my living room has tons of devices. It works flawlessly with everything from my ps4, to fire tv, Apple TV, even my home security system. The price is too much compared to others, but far less than if you went to an audio/video speciality store and bought a $400 remote.

    I would recommend this to a friend