Customer Ratings & Reviews

We purchased this to replace a universal remote. Set up was very easy but, the buttons on the remote or extremely small and difficult to operate compared to the universal. However, one does not have to pay an installer exorbitant fees just to make a small change to the remote like we did with the universal remote.

Without a very good Wi-Fi signal it is difficult to keep the hub in sync. Phone app is just OK nothing great.

I have had this remote for about six months now. This is my 3rd Logitech Harmony, and Logitech got it right with this one. The button layout is fantastic. I really enjoy not having to point it directly at the entertainment center. (especially when the kids are using it). Very simple to use, after you get it set up, and it works every time. I have not incorporated all of the home control abilities yet. Being able to make quick changes directly on the remote, without having to plug it into the computer is a huge bonus! Highly recommend.

My older Harmony remote had died after many years of wonderful service, and I needed a replacement that was just as easy. I opted for the Harmony Elite due to my previous experience with other Harmony remotes. The software made it a breeze to move all the programming from my previous Harmony remote to the new Elite model. It was an excellent purchase, and I expect many years of service out of it.

I like the ability to turn on all components at once, and the fact that there are no batteries. I still haven't learned how to completely use it, and will need to go on line or into the store to get some tips. It should be able to fill my needs for the price. Using with TIVO Bolt, Sony TV and Sony soundbar.. Can't seem to figure out how to change the channels easily.

This remote is awesome. It's simple to use once it has been properly programmed (I would recommend having that professionally done). We got is primarily because it works with our components hidden behind a cabinet door; no need for the electronic eye to "see" the component(s). The only issue is that the touch programming takes a little to get use to since it vibrates rather than having a actual button to depress. Not that big of a deal; easy to get used to.

Once I had the configuration setup and discovered nuances of how to make each of the programs I set up, the remote worked mostly error free. The documentation on setup and troubleshooting could use a significant improvement. Having said that, I am purchasing another remote for my downstairs tv.

Overall, I am happy with this remote. I was able to easily set up all of my devices and get them working properly. I wish that the PC/Mac based software could be used to configure this remote, but you have to use the app. That's the only reason I didn't give it a full 5 stars

Despite all of my efforts to replace Harmony Elite remotes with something more modern, that offers a better user experience and updated hardware, I still end up getting another Elite for my home. I own 3 of them. They are not perfect, but they are the best on the market. The user interface and the hardware needs to be modernized badly.

It functions fine and provides provide control for many devices from 1 location and works with my Google home

Very nice device to merge multiple (and different) manufacturers devices using infrared signal into one controller PLUS devices such as ROKU which use a wifi type signal. Still learning all of the nuances. Not the easiest to master, but Im confident that once I figure it all out I will be 100% satisfied.

A bit tricky to get going initially (had to delete and reinstall app), once setup gets going this is quite easy. It suggests "activities" like "Turn on Apple TV" and selects the right components for each with only a little help. It integrated our Sony a/v receiver into the setup with ease. I've now replaced remotes for TV, receiver, cable box, Directv, Apple TV and Xbox One with this single remote. I still get a kick out of saying, "Alexa, turn on the TV"!

For many years I had a Sony all in one remote with a wonderful touch screen and was actually easier in some ways to use. The Logitech is very powerful. I've read reviews complaining about this unit but what I've found out is that most everything can be done with a little patience and review on the Logitech website. It is an amazing device. Well made and made by Logitech. I've been a believer in Logitech products for many years and am happy I made this purchase.

The 1st remote did not function properly. The 2nd remote has been working very well. This Harmony Elite remote replaced a different universal remote that operated my components, which are located inside a closet. The Harmony remote works very well with the IR emitters located near the components. No unsightly wires or components showing. Very satisfied with Best Buy's customer service.

Upgrade from previous model. This model works much smoother and seamlessly. Switching from 1 device to another is faster and smoother. You don't have to be near the Audio equipment to access the remote control and to switch devices, channels, volume, etc... I don't use it for other functions (gaming) so I cant comment on that. The remote control is sturdier than the previous version.

This was a replacement for a previous Harmony remote. I thought it would be a simple process to transfer the info from the old one to the new one...it wasn't. I had to fiddle around with it for a couple of frustrating days but, finally got it working and it is fantastic, and does all it's supposed to with ease. You can pay for installation or use the online guide like I did. It helps if you are a little more computer savvy than I am. I'm now going to try to get it to play nice with Alexa, fingers crossed.

I’m enjoying it so far, it took me some time to set it all up but so far so good. It can be hit or miss at times when having it turn off all of my devices, Occasionally the TV will still be on but the sound bar, cable boxes and other devices will go off when asked. Outside of that it’s better than my last Logitech.

I have been using Harmony products for many years now. Out of all the remotes I had from Harmony the Harmony One I feel was the best. Why I bring that up on this review? Because I cannot understand why they went away from the ergonomic feel of the Harmony One and now have a more compact remote. The buttons are closer together and difficult to feel for them. This isn't a phone. Do we really need swipe style gestures on it? A TV remote or any type of remote where you look at something else while you use it to control it needs more of a feel then anything else. The placement of many of the remote buttons moved to a new location which I cannot understand why. Now on to the good, it works with Alex and it control more types of signals then previous generations. Its compatibles with many smart home devices which can be scripted to turn on or off many things in different locations if setup with multiple hubs. Anyway I wish they would have focused on using the remote without looking at it and was more like the harmony one design.

If you are looking for an all around solution for all your entertainment equipment and more, I would recommend this setup. Only reason only 4stars is due to the spotty operation with Alexa. Does everything I need and more! Easy setup and able to customize activity settings makes this a great universal remote with smart phone app operation also.

WOW! All of our equipment is in a closet behind a wall the TV is mounted on and we can be standing just about anywhere, facing just about any direction and can control our DVR, Blu-Ray player, TV and soundbar using either the remote or our phones. The only problem is that you have to have someone go into the closet to insert the DVD. LOL Seriously a great product!!!