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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,770 reviews
  • Rated 4 out of 5 stars

    Good remote for turning on multiple components at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Logitech Harmony remote. This one is a little more difficult to select TV channels using the touch screen number pad, compared to the Harmony One that it replaced. Still, it is better than all other remotes I researched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Changes Everything

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new one after the old one got accidentally waterlogged (don't ask how :) ). This remote works with pretty much every remote controlled device in my house including my home automation system. And once you have it, you can then use Alexa to control your AV devices as well. So amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen does not work well, and app for phone is very glitchy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgraded remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this remote so that we did not need to have wires outside of our cabinets. Now our remote is able to see the receiver/cable box through the cabinets, which is great since we have a baby in the house that loves to play with wires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to other remote controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to mount a new TV above my fireplace but had nowhere to place the set top top box without wires showing. The Logitech remote control allowed me to gain acces to my TV after having the set top box placed in the basement. It all worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey,but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does have a lot of nice features,starting with being easy to set up and program. Also being RF capable makes changing channels a lot easier as you don't need to point the remote at the cable box! NOW an even bigger plus is that this is also compatible with Alexa,so now I can turn on & off my TV and switch channels with voice command , Very happy with this remote !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was purchased to replace another of the same make purchased about 8-10 years ago. For me, a non-techie, it required the Geek Squad to set it up which they did in an excellent manner. Because the operation was different from the original remote, it took a while to get comfortable with using the remote, but after a week, it became old hat. I really like the new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best programmable remote out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many programmable remotes. This is the best and easiest to setup. I had a Pronto, which need a Phd to program. This one is easy. Simply tell it the unit you have (TV, AVR, etc) by manufacture and model to set up the device. Then run the sequence to create an activity (watch cable box, watch Roko, etc) and answer the connection questions, and you are done. Really really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect solution to many remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of the Harmony remote but for some reason it would not work properly with all of my devices. This solved that problem. Runs everything I have perfectly (even my Sonos speaker). Activities are great, being able to turn on my TV, Surround sound, Apple TV all at once. Very easy to use, easy to setup and the touch screen is nice, clear, crisp and very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote - Rough Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was unfamiliar with it. It is not easy to set up. We had to have the Geek Squald come out a second time to reconnect. However, not that I am familiar with the programming I love it. It works with my Google assistant and is voice activated. Awex=some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these remotes since they came out and this is the best one yet! I love all the options I have to control my devices.The remotes software will auto update so the firmware is always up to date. The remote activities make it easy for the whole family to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How controllers should be made these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urged from a previous model Logitech (ultimate home) to the elite, mostly for the touch screen. Additionally, BB will occasionally run a promo that gets $100-$150 off when you trade in your old Logitech remotes. So the setup Is easy, using it is self explanatory, and love that I can control other smart home items on the remote. Feedback from the remote is great plus as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from older Logitech, to high end Savant, only to end up with this one...Highly recommend. Savant loses connectivity to much, overcomplicated, never performed to expectations. Anyhow, this one, simple to program, do it yourself...works with ease and would recommend this to anyone looking for a step up from a basic universal remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hub works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The App is glitchy and can be difficult to use depending on the complexity of your application. Dont use the remote as the Hub and phone app is all that is needed. Wish they would update the app - its old and clunky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relieves remote clutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad remote, but not perfect. It does what it needs to do but is a bit slow getting there. On a personal note, I dont care for how it is shaped. Seems backwards to me. As far as Logitech goes, I have had nothing but good experiences when I've contacted customer care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good controlling my smart TV, surround sound, 4k movie player and several other smart devices. Have had small issues sometimes with it not turning a device on or off but fixes on the spot. Got it on sale for black Friday so was happy about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent balance in hand and pretty intuitive use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and gave us instructions. Superior service. Product is very easy to use. Several ways to control tv and devices, but need to think about getting from screen to screen at first. I like using iPhone and iPad as supplemental controllers. A wonderful feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart, smart remote control system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control itself works flawlessly, and the hub allows for smartphone control of your devices via the app - comes in handy. Also compatible with Alexa and the Google Assistant, but I've found that I use voice controls sparingly for some reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use for multiple products.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The app lets you add your products and after a short delay in updating works flawlessly. I have used it for my entertainment room set up for a projector/Apple TV/4K DVD player/atmos system. Worked first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Elite is definitely a step above the Harmony One I started with several years ago. The Elite is much easier to program. There is no need to point the remote at the devices it controls because it communicates via RF to the "hub". The hub then transmits the infrared signals to the devices, even those behind closed doors thanks to the remote infrared emitters that are supplied.

    I would recommend this to a friend