Customer Ratings & Reviews

Not a bad remote, but not perfect. It does what it needs to do but is a bit slow getting there. On a personal note, I dont care for how it is shaped. Seems backwards to me. As far as Logitech goes, I have had nothing but good experiences when I've contacted customer care.

Geek squad installed and gave us instructions. Superior service. Product is very easy to use. Several ways to control tv and devices, but need to think about getting from screen to screen at first. I like using iPhone and iPad as supplemental controllers. A wonderful feature.

I am a professional AV installer and have setup many Harmony remotes. Logitech’s device database and setup flexibility are unmatched. The Elite is pricey, but you really do get what you pay for. There is a lot of tech built in here and something that should be usable for many years.

As advertised. Running dual televisions with receiver, etc. needed something to differentiate between televisions and the Harmony said it could and it did. Allows multi-disciplinary functions across several platforms in one simple command (once put into system, not hard). Highly recommended.

Had this remote because of all the remotes I had to control our entertainment at home. It does a good job of controlling all my units from receivers and TV to an older model CD player. Still learning to connect a couple of other units and will report back once installed.

The Harmony Elite is definitely a step above the Harmony One I started with several years ago. The Elite is much easier to program. There is no need to point the remote at the devices it controls because it communicates via RF to the "hub". The hub then transmits the infrared signals to the devices, even those behind closed doors thanks to the remote infrared emitters that are supplied.

It is not clear on the device how to change channels.

Great to have one remote for all devices. Best part is the "help" button. When something isn't working press help and it fixes it. Unfortunately it is not rechargeable and uses up batteries quickly. To solve this problem we bought rechargeable batteries for the remote.

This remote works amazingly. It is leaps and bounds better than the previous versions of the remote. The only downside is that when the WiFi goes down (quite often if you have ATT) then the remote does not work until you get your system back up and configured.

Like many others have said, the battery doesn't last long. I've fully charged the battery and left the remote on the counter without using it all, and the battery still only lasts at max for three days. I use the Harmony app on my iPhone when the remote is dead or charging. Overall, whether it's the app or the remote, they control the devices and activities well. I have my components hidden in av cabinet, with one ir blaster for my Yamaha Aventage receiver and another ir blaster for my Xbox One. The hub is hidden in another drawer not in sight of any of my devices. My tv I have the remote controlling it directly through IR as opposed to having the hub or blasters controlling it. I didn't want anything on top of my av cabinet with wires showing or barely showing.

Upgraded from the basic harmony hun because I needed the extra room for more devices with my setup it works great for that. Where it loses a star is the smart controls for smart home devices are pretty buggy and don't work very well but the A/V side was my main concern

Fantastic TV. Haven't had it long but have looked at 4k content which is crystal clear. WebOS is pretty responsive. Hung this on the wall with no issues. If the screen has an all black content the blacks are so black you will think the tv is off.

Pretty easy to use once you get use to the "touch assist" buttons. You barely need to touch any of the "activity" buttons. Best to not hold the remote when watching...too easy to accidentally change!

This remote works well and with a wide variety of devices. I've had a few times it doesn't power on the TV. My biggest complaint is that it isn't compatible with TP Link's Kasa light switches.

I ordered this as a replacement for a Harmony One that I have owned for years. It was failing and I couldn't make myself pull out all of the distinct remotes again. Despite the price I am not disappointed. Setup was easier on the old remote as I prefer the larger screen and web interface over the app interface, but the app works. I like that I can control my Hue lights with it too.

I use this remote for most of my jobs. The Harmony application and remote are an easy way to control your AV system. Harmony has made some recent updates that really have improved the functionality of this remote when controlling multi zone systems.

Had a little problem setting it up initially. Rebooted and started over for a successful set up. Once set up it works great but the screen area is very sensitive. It often changes activities without realizing it. No major problem, just inconvenient sometimes.

Very good machine. Does everything but it’s expensive and very very hard to set up and not too easy to use. Overall I like the unit and would buy it again because it does so much which I need to conquer

This remote is better than the one it replaced which I paid over $1000 for and I had to pay someone to program it. Programming the Harmony Elite was easier than I expected, and I do not consider myself an very technical person. It took me a little time to get used to the programming platform, but once I did it was very easy to program and make changes. It has worked flawlessly since.

Once you get the remote setup it’s the only thing you will need to work your entire home entertainment system. I’ve had a few of these over the years and it’s the only remote I will get because it’s so easy to be used.