Customer Ratings & Reviews

Had this remote because of all the remotes I had to control our entertainment at home. It does a good job of controlling all my units from receivers and TV to an older model CD player. Still learning to connect a couple of other units and will report back once installed.

Interesting concept, very little documentation. Tech support is under-staffed, slow to respond. Capable of a wide range of control, but illustrations and instructions leave many questions unanswered. Relying on YouTube to explain everything is a mistake. You have to live with this technology to fully understand it...it is not intuitive nor is it immediately user friendly. For the money, Logitech should do better for their customers. Recommended for only those technically savvy with a good deal of patience.

This remote does everything you want it to do and does it well. Reason not 5 stars is controller can be touchy meaning when you pick it up it can change the chanel or turn the tv off if you hit the wrong button while picking it up.

I love harmony remotes & this is my 2nd one, we just upgraded to it & it works so well. We can be anywhere in the house & it still works. It controls everything, the cable, tv, surround sound, DVD player, Xbox, & it even controls radio stations through the tv. This is the perfect remote for any technologically advanced household. Thanks Logitech!!!

Just got my hands on it. There for sure is a little bit of a learning curve, but I can tell this thing is pretty intelligent and powerful. I would not recommend to anyone that is not tech savvy. If you are a techie, you will have a LOT of fun with this remote!

Pretty easy to use once you get use to the "touch assist" buttons. You barely need to touch any of the "activity" buttons. Best to not hold the remote when watching...too easy to accidentally change!

Purchased this remote to replace a 9 year old Logitech. Easy to read screen. Love the infrared and radio frequency combination. Only con is programming the remote during the initial set up. Time consuming even for a techie.

Very good machine. Does everything but it’s expensive and very very hard to set up and not too easy to use. Overall I like the unit and would buy it again because it does so much which I need to conquer

It feel so good in your hand. It supports everything. It learns what it don't support. You don't have to point it at what you're working, but you can. your smartphone can double for the remote if you loose it, or the battery's down. My second harmony. the first one was great, this one is better.

Our other harmony remote was starting to not work after having it for a long time. My son mentioned he saw this remote with a rebate after I mentioned problems with the other remote. The remote has a display of the programmed stations we put in and navigating the remote is easy. I can now have my phone programmed as a remote also with the built in bluetooth capabilities.

This remote works well and with a wide variety of devices. I've had a few times it doesn't power on the TV. My biggest complaint is that it isn't compatible with TP Link's Kasa light switches.

It is the second time in two years that I had to replace my harmony remote. Glad that I paid for an extended warranty. The touch screen has been the problem on both occasions. When it's working, it's a pleasure especially for my wife who is threatened by electronics.

Love my new Harmony Elite Universal Remote. Was tired Of using 3 to 5 remotes for all my electronics. Now one remote does it all effortlessly . Because more involved I had Geek Squad come and set it all up for me (Well worth the money) Now one remote is all i need , Thank goodness !!!

This is an expensive remote but it works better than anything else I have used to unify all my remotes. I didn't purchase the extra extender so I can connect my WINK Hub and control other aspects of my automated home (lights, etc) but hoping to explore that later.

Had a little problem setting it up initially. Rebooted and started over for a successful set up. Once set up it works great but the screen area is very sensitive. It often changes activities without realizing it. No major problem, just inconvenient sometimes.

I do like the remote however i wish the buttons were bigger and they lit up better. hard to read what some of the buttons do as it is so small. once programmed it works well but it is a little complicated to get to what you want.

I am still learning how to set activities, this remote is so robust. Using your phone helps get you started and allows for quick adding of devices. There is a learning curve so be prepared for some trial and error. Once you get control of the system, you will be rewarded with so many features and functionality.

A good remote when you have a complicated system to control (receiver for surround sound, cable box, Bluray player, smart TV, etc.). We had to have Best Buy tech come out 2 additional times to tweak because it would not work correctly. There was nothing wrong with the remote, but it is highly reliant on wi fi so you have to have a strong signal in the room you are using it in. Also, if your TV has a power save mode that can cause trouble with the remote being able to turn the tv on when it's in power save mode - that feature in our tv had to be turned off to get the remote to work - kind of a big hassle for the huge price of this remote.

Fantastic TV. Haven't had it long but have looked at 4k content which is crystal clear. WebOS is pretty responsive. Hung this on the wall with no issues. If the screen has an all black content the blacks are so black you will think the tv is off.

This is a great device if you need to control several pieces of equipment with one remote. It's easy to use and the functions are very clear. However, installation should be done by someone that has experience with these devices because that's the area that isn't easy.