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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,770 reviews
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough great things about this remote. For me it was a game changer! I will say that it does take a little to set up, but that was half the fun! Once you really get to know it and how the software works, there are endless things that you can do. If you are tired of having multiple remotes around, then this is the remote for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal remote fuses all of your audio and video equipment, along with video game consoles, into one intuitive and easy to use rechargeable remote. The remote is back lit for ease of use in low light and comes with a table top charger that now only looks appealing but provides a fantastic and quick charge. Bottom line, this is a fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is full of one thing....magic! It is so easy to program and use. I've combined mine with the app on my phone and they just worked together effortlessly and seamlessly! Added a new piece of equipment, set it up on my phone in about 1.5 minutes, gave it a name and like magic, it appears on the remote and works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to setup and is easy to use for the most part. The dissapointing thing Is that the remote will not power on the PlayStation, but it does control it after you manually turn it on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best universal remote I've ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many different universal remotes, including some of the older Harmony remotes, and the Harmony Elite is the best I've ever owned. Very easy to program and customize. Also comfortable to use. And it works as a media remote for my Xbox One! I've been very impressed with the Elite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi was originally skeptical about purchasing a universal remote but with all of the devices in my home that can run off of this remote, it has simplified my technology into one remote. Very pleased with this technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Remote to Control it All!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the remote setup it’s the only thing you will need to work your entire home entertainment system. I’ve had a few of these over the years and it’s the only remote I will get because it’s so easy to be used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more instructions; Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty getting the remote to work but they have live customer service until 6pm pst during the week and my representative was very helpful and polite to get me up and running. Set up of remote devices was pretty simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... I love this remote, it works as expected, BUT it needed a software update and I couldn't use it until I installed it from a computer. small updates can be done from the phone app, but this required a desktop/laptop. other then that I'd buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony elite is a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Harmony remote user for a long time. Upgraded to this one to be able to include my theater components into smart routines with my home automation system. Still easy enough to use for babysitters, grandparents, etc... when they are over the house. Great for tying into Smartthings, use with Google Home and Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE ultimate Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a remote that would allow me to have my components in the basement or hidden between cabinets and this remote does the job! It's simple easy to use interface and setup also go a long way with my support for the product. I was able to have all my components in the basement while having my TV on the first floor. Everything works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't buy if you only have MACs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very functional as long as you do not have a complex setup. Also, the need for a PC computer and absolutely not a MAC is really problematic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote to control multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement over earlier models of Harmony remotes, but still get some funky results at times. Only way to clear is turn everything off, then turn back on. Good screen clarity and lighted buttons which is a big plus. Easy to program and update.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best remote on the market but with some quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is easy to setup and works as advertised. It is bit too sensitive to key strokes and frequency overshoots channel selections and other controls. But all in all the best remote Harmony has put out to date. I have owned at least 4 previous generations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best universal control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of online reviews and did extensive online research before making this purchase. My wife and my mom are not tech savvy like me so when I had 3 remotes for my surround sound, my TV, and my Roku, I decided to go ahead with this decision. WOW, what an amazing product. It's so easy to use that my mom who doesn't really speak English can use it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Logitech Universal remote and each one has been better and more user friendly than the last. The staff at Best Buy helped me sort out and select this remote, and I like it a lot. Then when I got it home, the Logitech support helped me with the programming and setup including setting up controls for different speaker zones. It was so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does a pretty good job, its not perfect though. It has a hard time turning on my projector and will not hook up to my Bali curtains that use a smart things hub. Was hoping it would integrate better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, but discontinued by Logitech.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but probably the best programable remote ever made. With Logitech droping this product I was finally able to locate one to replace my previous unit. Previous lasted only 4.5 years. Once programed, very simple to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with many devices. Just wish i could decide the order of the different devices to an order that i choose so i would not have to scroll through the list to select the device i want to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controls just about everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls just about anything INCLUDING AMAZON TVs. The system utilizes a Bluetooth connection to a base unit which then connects with the device to be controlled via either Bluetooth (Amazon TVB) or IR. Well made. Good feel in your hand. Display is sharp and bright.

    I would recommend this to a friend