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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,770 reviews
  • Rated 3 out of 5 stars

    Step down in ease of use from older version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space between buttons is a little tight. Therefore, it's altogether too easy to press the wrong button. The directional (up, down, left, right) button is in an awkward location. Because the unit responds to gestures, you have to be really careful how you hold the device Otherwise, you have to correct the unintended action in order to get to where you want to be. Keeping the menu where you want it to be is difficult. I DVR a lot so use the fast forward function frequently. A lot of corrections are required. I think the focus on this version was to make the remote more feature rich and ease of use suffers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not easy to set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has been difficult to deal with. I have programmed it three times with Geek Squad assistance. It continues to revert back to first turning on the TV, amp, and cable box as desired but after 5 seconds also turns on the DVD player. I have to turn everything off and restart the "watch TV function" to make it work properly. Normally this will work but occasionally i have to turn everything off and on 4-5 times before it works correctly. Once it starts the right equipment everything works OK but not all functions operate such as page up and page down on the remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Harmony remotes in the past and I upgraded to this one for the hub / smart home capabilities. As I started converting to a smart home, I wanted a device that could control several devices without going to a dozen apps. This fits the bill for basics like Hue lights, music, and Nest thermostat (not to mention all video). Great job Logitech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic all in one A/V Remote Control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to hook up all our family A/V equipment with this and we haven't had to use another remote control since. This works great and we highly recommend the Logitech Harmony Elite! I do wish that it would take easy replaceable AA rechargeable batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took some learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly we really Ike this remote. It holds its charge well and did replace the 3 remotes we had to use for our TV and sound before. It can be a bit sensitive and some functions aren’t intuitive but we’re learning!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fancy remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many logitech products over the years and know that they can be fragile. I'm scared to break this one. That said, it's a big improvement over the more basic remote that came with the hub originally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a new remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! Easy to use once programmed. Glad I got the Harmony Elite and had the Geek Squad program it for me. I am a Tech Support member. It has come in very handy with all the products I buy at Best Buy.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Anev06! We are so happy to hear that you are loving the Harmony Elite! At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. We are so thankful for your 5-star review! Thanks for being part of the Logitech family. Have a great day! -Ricky from Logitech

  • Rated 5 out of 5 stars

    Works better that I thought it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has really improved the ease of programming and ease of performing the connectivity. I have amplifiers, a preamp, HD player, Xbox, and a Blu-Ray player connected to my TV. The Harmony unit turns each of the components on or off as required for the activity w/exception to the amplifiers which are activated by a trigger. Glad I purchased ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ultra HD HDMI Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Denon 4k upscale AVR and a Samsung 65" curved 4k and this cable has brought-out the best in both. Yes, its a little pricey, but you get what you pay for and I'm very sanctified with this purchase. So much I've purchase 4 of these cables. It also support HDR when using Apple TV, which further enhances the visual experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't be happier, easy smart phone app setup and this remote has no limitations. Totally customize the button as you like, as well as the activities. Enter your devices, setup your activities and you are on your way. Once you are familiar with the remote you can dig in and start customizing the buttons and fine tuning the controls as you like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent remote, sort of tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy this did turn on all my gear. I figured the projector would be tough. I'm having trouble getting he input on my audio processor to select the right input. It isn't simple to just add that I guess. I'm still working on echo integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was intimidated. Don't be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a VERY long time to set this up. I thought it would be very time consuming and difficult but it isn't at all. I highly recommend this remote system. It is seamless. FYI, if you want, you can get the hub without the remote and just control strictly through your app. I like having the actual remote though. Very cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable and User Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it supported multiple rooms, other than that it’s perfect. My 3 year old did manage to throw it on the floor and crack the screen. It still works perfectly fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart remote. If you have a home theater this is a must have. I do like how it has a fix it feature so if something doesn't do what it's supposed to do it will fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older Harmony remote so the improved functionality and the display screen on the remote were a big improvement. Adding more complex activities could be more user-friendly but overall, this is a great remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a really hard time to sep up zone 2 on reciver.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome all in one remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great with all my audio equipment. It's easy to set up with different types of audio devices to one remote. If you follow the directions and set up a program for what equipment to turn on, it will work great. My wife is not tech savvy and it's easy for her to be able to turn on the cable box, receiver and the TV all in one touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works all of my many devices behind closed doors. I'm not sure why Logitech is no longer making it. I would buy before it's too late. It's worth every penny I purchased it for. I did pay an a/v company to hook up the remote for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote for Multiple Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a Harmony 650 but ended up purchasing this remote instead because this one worked with all of my streaming devices. My husband is not tech savy and Logitech helped me set everything up easily so he could just press on the activity he wanted and go. It now connects to my Alexa so he just has to say what he wants. It's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sad goodbye

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so freaking sad that this is going to be the last time I can buy a harmony remote! But they do go out with a Bang! The remote is as intuitive as ever and a nice swan song! Highly recommend! Better get one while you can still get it for retail price!

    I would recommend this to a friend