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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,770 reviews
  • Rated 5 out of 5 stars

    Great remote system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote system although couldn’t set up with their app. Got set up software from their web site and it was a snap. Very happy with Best Buy staff who honored a $40 price drop a week after I purchased my remote. I have been a fan of Best Buy for 25 years and will continue to be one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good universal remote but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded to a TiVo Bolt and the compatibility with this remote is weaker compared with my older TiVo. Controls TV and Soundbar faultlessly. Needs upgrade for Bolt. Compatibility with Amazon Echo shows promise but is currently weak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything you'd want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Elite does everything you'd want. It is much less expensive than other remotes with this capacity. Doesn't require line of sight with remote so you can leave your cabinet closed. Can also be programmed to change lighting when you select an activity (watch a movie etc). if you have smart switches. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little intimidated when I first saw this remote, but Geek Squad did all the programming and took their time to clearly explain everything to me and tested all equipment to insure that this remote was programmed correctly. Everything worked perfectly the first time. This remote is extremely user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One remote all devices with simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Elite is a snap to program with the harmony app. Once programmed it controls all your devices. Plus when combined with a Amazon Eco you can control all your devices with your voice. Eat is nice to just walk in the house and say "Eco turn on the tv, and Eco turn on the lights". The Harmony Elite also looks and feels good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Universal Remote Available

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best universal remote available. Works over wifi so line of site is not needed. Also uses bluetooth to pair and control Amazon Fire TV. Easy to program for multiple devices and events. Also manages lights and thermostats. Alexa enabled as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is fairly advanced and I need to become more versed in its capabilities. It was the perfect solution for our needs, that is we could hide all components and operate everything from single remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Universal RF & IR Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the Harmony Elite is the best universal remote on the market today. Slick, easy to use touch screen interface with rechargeable station, and a powerful Hub that speaks to the remote via Radio Frequency so you can hide your devices in a shelf or in a closet. Comes with 2 Infrared blasters for 2 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remotes are awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sad that Logitech cancelled the Harmony line entirely. I've purchased over 30 of the Harmony Elite over its life (clients, family, my living room and bedroom), and would easily buy another the next time I need one if they still exist!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for 8 devices max.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too difficult to set up, limited to 8 devices. Work well with IR extenders. I have two and Alexa cannot handle both even with different names. overall I am happy with my purchase, has made thing easier to manage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of features and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming it from an app on your phone is quite easy. There are several options on how things are controlled and many ways to put many devices together. Wish there were more things to customize in the screen portion. Still a very good remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great solution to controller clutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech controller replaces the controllers for the TV, cable set-top box, receiver and more. Easy to set up and easy to use. The only drawback is the battery life could be longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but a lot of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and a sleek look. Initially setup with my DirecTV, Samsung 82" TV, Sheila TV and DVD player. Still cannot get the Harmony remote to sync or pair with Shield TV. Otherwise one of the best remotes available that you do not have to pay a technician to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best or the best harmony remote, perfect for someone who multiple devices, like xbox , Playstation, sound bar and other devices. I like this remote because it can be sync with Playstation 3 & 4 and Xbox one and 360. The only problem with this remote is the battery. Dies to fast but since is rechargeable I guess is ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A universal that really works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Elite brought simplicity to my Denon based audio visual entertainment center. Once there was confusion and frustration, now there is Hahmonh. Thank you Best Buy for the professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote solved several of the problems in my entertainment system. The biggest bonus is that this remote does not have to be pointed at the system to work. My previous model required this and often failed because the person using it was not patient enough to let the remote run through all the commands. This one is wife approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Remote with Easy operation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this remote on the recommendation of a consultant from Best Buy. It is the absolute best buy we have made. I can now operate the tv with ease. I had always been remote control challenged with each one being different. Ow we have one easy to use remote for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new setup using my iphone or tablet with no computer attachment required anymore. Loaded my settings from the Harmony site containing my previous remote setup. It worked with only minor tweeks for the Apple TV control. I love not having to point the remote anymore! All my equipment sits in a closed cabinet and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service/great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 75" Samsung QLED installed and techs felt that our original universal remote would not be as easy to navigate. Although this remote/smart hub cost 2x as much they were so right. Really appreciate the recommendation to go along with an amazing TV! Thank you, Jay M Kashkin, MD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job Harmony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup although MAC setup does not work with newest OS. Only difficult was with xfinity 4K box but that’s not a Harmony issue. Condensed 5 remotes into 1 plus door lock.

    I would recommend this to a friend