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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,770 reviews
  • Rated 4 out of 5 stars

    Great remote, but discontinued

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote system, but very disappointed it is discontinued. Will have to switch eventually, but bought this one on sale as a backup to our current remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The remote is working well but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works as advertised so overall we're good. The features are awkwardly designed like no physical number buttons. The touch pad is either overly sensitive or not sensitive enough when selecting channels. Good product overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a Harmony 1100 prior to this. Loved it! Since I have an Amazon Echo I decided to up grade so I can use the Echo to control my controller. Great feature! The only thing is that I wish they had more IR fingers for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hidden AV equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love an uncluttered entertainment system by hiding the AV equipment and allowing focus on the entertainment itself. The Harmony Elite helps control the equipment behind cabinet doors and not distract from the movie. The software makes it easy to program for various entertainment activities. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1100 model and switched to this one loved my 1100 and it was hard giving it up for this one but this one is so much easier to program than the 1100 What can I say I like them both but I did switch to the Elite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent, only remote that can actually control everything. It does lag a bit but that's expected. The price being so expensive is the only reason it does not get 5 stars

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, thanks for this great review! Your feedback is greatly appreciated. If you ever have any issues in the future, please feel free to visit our support site for troubleshooting tips and tricks as well as warranty information. Thank you for choosing Logitech!

  • Rated 4 out of 5 stars

    Simplifies everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the price is a bit high, this was the first universal remote that I am happy with managing at least 10 different devices including hue lights. When I first setup is was a bit gitlchy but after the update things seem to work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended by Geek Squad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but works well for my system. It was recommended by my Geek Squad pro during installation of TV and other home entertainment components vs. another brand recommended by a store sales associate. I’m happy with this remote with my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't think of anything bad to say Well... Maybe the app could be a little eaiser to program. But it's only hard if you get into the more advanced programming. 99% of people will have it up and running in less then an hour. Completely worth the money. Works perfectly all the time. The pho e app works with it flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Remote to Bring Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply one of the best universal remote systems for reducing the clutter of endless remotes and functions. The remote system is easy to setup and very easy to use by the technology challenged. We have 4 harmony remotes and really can not comprehend any other way to control our entertainment functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech remote has a lot of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this universal remote for my basement home theater system. It is great to be able to have all my components be controlled by one remote. A little challenge to set up but easier as you go along. Still tweaking it for better use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome! Apart from the time I took to sit and program the setting just the way I want, I have been able to successfully integrate my tv, cable, Xbox, nvidia shield, zone 2 speakers, ecobee thermostats, Lutron lights, you name it! Will be purchasing a few more for the rest of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I was upset about was that the store employee, at Best But, lied or didn't know the product. He told us the battery was replaceable. It isn't. But so far all is good. Takes a bit to get used to it from the old button style remotes. But I really like itñ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Hub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from Harmony one to this. The hub addition is great and works with many other things in the house as well. Was great to see that I could reuse my older IR mini blasters so now I can control more devices that are tucked away in a closet somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 75" 950 TV- great picture. Geek squad was great in setup and instruction. Also purchased Roku package and Logitech channel changer since I wanted to control Blu-Ray and Turntable products. Had a member visit my home to advise on equipment needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote that would not only work with our TV but also with our our Nvidia Shield and Sonos. Some are IR, some are Bluetooth and the Harmony Elite works! The 4 stars are because of the difficulty in setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this five stars if it wasn't for the issues with getting favorite channels to work properly. Have spent hours following the directions and still not working. For the price this is disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Simplified My Enjoyment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control with Smart hub has greatly simplified my use of my home theatre. The flexibility to control either an activity or device from one source is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what rating to give this remote because Iwas unable to set it up. the software would not work on my Mac because it would not let me sign in. The @ symbol on my email address would not register. It kept typing a 2.

    No, I would not recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hi katshee, Thank you for your purchase of this Harmony remote and sorry to see you're experiencing issues in setting up the remote. I'd recommend you to type your email in any text editor and copy paste it in MyHarmony Desktop Software to proceed further.

      I hope this helps, if you need any assistance, reach out to [email protected] with your Harmony login id and provide more information on the problems you're facing. We'll work with you to resolve it. Looking forward to hearing from you. Best regards, Peter, Harmony Team LogiCC

  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a older model which unfortunately Logitech no longer makes. This is very similar to the Harmony and l like it a lot. The RF is nice- you really don't have to point it at the components to have it work. Just have to be careful picking it up when watching something because touch pad is really sensitive.

    I would recommend this to a friend