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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,770 reviews
  • Rated 4 out of 5 stars

    Takes some time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this five stars if it wasn't for the issues with getting favorite channels to work properly. Have spent hours following the directions and still not working. For the price this is disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A remote that makes life sooooo much easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a number of different pieces to go with the TV & cable, the Logitech remote & Smart Hub was the best thing I could have done. Expertly installed by the Geek Squad, it allows easy playback of my TV, DVD, CD player and also my VHS (yes, I still own one...). Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sync multiple devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use in my Media Room. I have multiple devices and now everything works seamlessly. Able to turn on projector/amp/speakers/Apple TV/cable with single command and also set to different channels. Great additional to your entertainment experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a remote that would not only work with our TV but also with our our Nvidia Shield and Sonos. Some are IR, some are Bluetooth and the Harmony Elite works! The 4 stars are because of the difficulty in setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Logitech remote in the last 12-15 years. I love eliminating 3-4 or more remotes and having 1 master remote. I love the new web-based system for programming. I am 60 years old and not hyper techy but was able to do everything on my lap top with this remote. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting better but not amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way better than the previous model which was awful. It still has some drawbacks, and it's not nearly as good as the much more expensive URC RF one, which is a little more expensive but is very expensive to program. Also, the Harmony requires your existing, branded handheld from your tv (or stereo system, etc.) in order to properly program. This is a pain because a lot of people lose those once a universal is installed. That said, the iphone app is pretty good, and this is fairly stable. Given the alternatives at the price range, I think it's the best alternative. But it's a C+

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure what rating to give this remote because Iwas unable to set it up. the software would not work on my Mac because it would not let me sign in. The @ symbol on my email address would not register. It kept typing a 2.

    No, I would not recommend this to a friend
    • Brand response from Logitech Customer Care
      Posted .

      Hi katshee, Thank you for your purchase of this Harmony remote and sorry to see you're experiencing issues in setting up the remote. I'd recommend you to type your email in any text editor and copy paste it in MyHarmony Desktop Software to proceed further.

      I hope this helps, if you need any assistance, reach out to [email protected] with your Harmony login id and provide more information on the problems you're facing. We'll work with you to resolve it. Looking forward to hearing from you. Best regards, Peter, Harmony Team LogiCC

  • Rated 5 out of 5 stars

    Excellent Universal Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Harmony Elite Remote is an outstanding remote that allows for an almost infinite amount of customization! Programming the remote is very way using the app on a smartphone or using the Harmony software on a computer. I have three of these remotes in my house and have used them for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a older model which unfortunately Logitech no longer makes. This is very similar to the Harmony and l like it a lot. The RF is nice- you really don't have to point it at the components to have it work. Just have to be careful picking it up when watching something because touch pad is really sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Harmony Elite remote control and smart hub has simplified our entertainment operations: fluid, seamless function of all the entertainment options from just one remote that functions through closed cupboard doors. Terrific!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to current setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a bit tedious , and sometimes finding the right device commands require searching. But after getting setup overall, I've been extremely happy. Works nicely with my Google Home and Alexa devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for the ability to use one remote for several devices and not have to point the remote directly at whatever I was trying to use. I feel this remote was way over priced. For what I needed it for, (Direct TV, TV, SONOS soundabar, and DVD/BlueRay) I found it wasn't worth the money. It is a "cool" remote and if you needed to operate 15 things it may be worth it but for me the direct TV remote works better as far as changing TV channels from anywhere. Also, this remote is very temperamental with the SONOS system. Sometimes the remote would get "Stuck" on Sony Smart TV. It seems for the week we had it we continuously had to troubleshoot problems with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy. Works on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my professionally installed remote for my theatre room. I have a projector located overhead with overhead lights installed and multi components in a cabinet. Everything now works with this remote and I don't need the professional installer to reprogram any of it. It's probably better than my original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Universal Remote there is.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote will do it all. Fully customizable, intuitive, and allows for control with both a handheld remote or your phone. I had the MX-990 pushed on me by an AV store. Returned it immediately when I compared it with this. Harmony remotes can’t be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go to the message boards to get it configured properly. Also required using both the app and a pc but it works as planned. The difficulty I had was using the IR to turn on the tv and having a delay added to switch the hdmi input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good "smart home" controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote. The Elite has some great features and is a near perfect device for a "smart home" controller. It is fast and generally easy to set up. The hub based/blue tooth control can be a bit complicated to use but once done it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. My media room equipment is in a separate closet outside of the media room. We can keep the media room doors and the closet door closed and everything turns on and off and all of the remote functions work great. Well worth the money. Customer service was great helping me get the dish network joey set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for someone with multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a gift for my techie Dad and non-techie Mom. It replaced 4 remotes (DirecTv, TV, Bluray player, and sound bar). If I can talk them into getting updated light switches (Insteon) then it can control all of the lights as well from one remote. I just wish it was a tablet instead. They both LOVE it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for large systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My system is quite elaborate. It would take 3-4 remotes just to my system on and set everything to the correct inputs. With the Harmony remote you tell it what you want to do. Wanna use an apple tv? Press the apple tv and it turns everything on puts everything on the right inputs! Its perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new control easy to use . not to happy with the hub I think it is and extra object to add to home theater center but is small it don't take to much space.

    I would recommend this to a friend