Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 4771 reviews
(4,771 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great product, but a little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is easy to use and works well with my system. We had it installed by the Geek Squad and were very glad we did. It does things that we did not know it did which were very well explained by the installer. I would urge you to have it professionally installed if you have a complicated system
I would recommend this to a friendRated 4 out of 5 stars
Great way to hide a/v equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to put our DVD, DVD player and receiver in a cabinet and we’re still able to control them with this remote. The # buttons on the control are touch screen and a little touchy.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Remote Set up for the automated home.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the ability to use voice control through Amazon Alexa enabled devices. Another bonus is that you no longer have to plug the remote in to your computer to update it. The app and wireless updates/control is very convenient.
I would recommend this to a friendRated 5 out of 5 stars
Grab one while you can!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This system is the best on the market. I was able to integrate all my components and now have a “one remote” setup. It’s unfortunate the company has discontinued the product line. Grab them while you can!
I would recommend this to a friendRated 4 out of 5 stars
Very good remote if you have components in cabinet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Harmony 900 and loved it. Quit working after 6 years. It is no longer available so we had to settle for something that would control components in a closet. Not quite the same but works as advertised.
I would recommend this to a friendRated 4 out of 5 stars
Universal remote with needed functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote does a great job, most of the codes are available to be added. I only rates this four star since logitech stopped producing it.
I would recommend this to a friendRated 4 out of 5 stars
Good bit temperamental
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice system, but the set up is not as simple as implied, be patient. Once it is set up, it is extremely flexible and reliable. It is over kill if you have “simple” needs though.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Harmony remotes. The ease of setting up and use is amazing. I like changing buttons to the way I like and use, plus being able to have a hard button for the hue lights is great. Anybody can set this up. One remote to rule them all.
I would recommend this to a friendRated 3 out of 5 stars
Not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was recommended by the geek squad home adviser but when the installers/techs came we decided we didn't need it. The techs from geek squad took it back with them and started the credit process. That was over two weeks ago and it is still stuck in a pending status. Multiple attempts to get this resolved with online chat reps have gone nowhere. yesterday I was told the process take a while and when I asked for an estimated compeltion date I was told they couldn't give one. Not a very satifying customer experience.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program, easy to use, all my electronics have profiles which is in itself hard to find these days. Also, I bought an off the shelf 40 dollar MCM line level controller with IR remote control and yep a driver for that exists as well. Impressive. Also, I had this remote programmed in about 15 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to replace older Logitech. Setup was a snap. Logged in and let app do the rest, almost plug and play easy. Programming favs was a breeze. Truly a one click unit w/o any co fusion. Very glad I spent $$ for the extra features. RF is immensely useful with our furniture and cabinetry.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed several of these remotes for customers that have a lot of devices and don't want to mess around with 2 dozen remotes. Once setup, very easy to operate. One great feature of this particular model is the separate module to remotely control devices inside a cabinet or furniture.
I would recommend this to a friendRated 5 out of 5 stars
ONE REMOTE DOES EVERYTHING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new home theater system. I run tv, dvd blueray, apple tv, amazon fire stick; I love the touch screen and scroll function. My cable tv menu pops up when I watch tv, Apple tv and Sony dvd work flawless. This device is truly a one shop wonder. Highly recommend it
I would recommend this to a friendRated 3 out of 5 stars
hard to setup and expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 3 harmony remotes before and this was the hardest to set up. Fortunately, Logitech gives you 90 free support, otherwise I would have returned it. Once I finally got it set up properly, I am fairly happy with it, especially since it works with Alexa. I use Alexa to turn things on and off and then use the much easier to use Xfinity voice activated remote to do the rest. So was it worth the money? Yes and no. The Xfinity remote could not change my TVs inputs. Since I can use Alexa's voice activation the system works for me. Without the Alexa activation, I would have returned it.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it in general - main downside is that it's a bit cumbersome to set up and doesn't really have a convenient keyboard function like some other remotes.
I would recommend this to a friendRated 5 out of 5 stars
Best universal remote!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my first Harmony so much (still in use) that when I heard these were starting to be phased out I wanted to make sure I got a new one. This is an amazing component for our main home viewing area. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Great tech support from Harmony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of my gear is in a remote location. Just the TV mounted on the wall makes for a very clean space-saving installation. I did most of the programming myself. Harmony tech support helped get everything working flawlessly. Probably should have got the Geek Squad to come out and do the programming.
I would recommend this to a friendRated 2 out of 5 stars
Setup is an absolute nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had Harmony Remotes for my home entertainment but this might be my last. Logitech wants you to do the setup through the Harmony app which is not designed very well. The first thing you do is pair the hub to your home wifi through the app. Well, my hub did not feel like pairing for over 45 min. Logitech's support page offered little to no help and you can't plug the hub into your computer. After that ordeal was over the app takes you through the arduously slow set up process. Even though I have 150mbps up and down for home internet I found that settings took between 45 to 90 seconds to sync to the hub/remote. For my home theater set up I have a receiver which 8 devices connect to and then display on the TV through HDMI 1. The TV input should ALWAYS be HDMI 1 regardless of the activity. During setup the app wants you to test activities, testing takes about 5 min while the app syncs to the hub etc. Every single time I added a new activity the remote would not keep the TV on HDMI 1 but instead set it to Cable channel 134. I would then have to go in an manually edit the activity and reset the TV input to HDMI 1. Then I would have to wait for it to sync and test again. Over all this made each activity set up painfully 15 min long and I had 15 activities to add. Once you finally get the remote set up its as good as previous generations. I just think Logitech made it needlessly complicated to use.. that's why I wouldn't recommend to a friend.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love the Harmony Elite Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Harmony One for 12 years and the only reason I replaced it was I because stepped on it late at night and really messed up the screen. I replaced it with the Harmony Elite and like it just as much. Logitech make quality products.
I would recommend this to a friendRated 4 out of 5 stars
Good remote, we’ll see how long it lasts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older tech that’s at end of life. However still a very good option for those who need universal control over their home entertainment system.
I would recommend this to a friend









