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Customer reviews

Rating 4.4 out of 5 stars with 4771 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,770 reviews
  • Rated 4 out of 5 stars

    Good universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to control all devices with one remote. My only complaint is that it doesn’t have the voice command features that I enjoy with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a "professional" system to this and couldn't be happier. Setup was a breeze. The remote and app provide both simple yet complete control of all devices. I even connected several of my smart home devices with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool but a Learning Experience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got a feel for how to work the applications, I love this thing! You will get a little out of sorts but the customer service was outstanding and really helped me get it up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Harmony Elite to replace a 14 year old Harmony One. The Elite was easy to setup The configuration choices had all my equipment. After using it for a while I glad I went with the Harmony Elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best all in one remotes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the family and they all love it!! Easy to set up but does take some time and tweaking. Does not work on PS4 but you can buy an add on to power it up. Otherwise just use the controller to turn on your ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 3350 and it was showing signs of it's age; decided to upgrade and have been pleasantly surprised! The Hub's range is great and setup is ridiculously easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Control4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a family member. I spent thousands on a Control4 system for my home and this does everything that that does for a fraction of the cost. I wish I would have done this before I got my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up many different entertainment items. Anything linked to your WiFi is automatically added to the remote. Love the ability to program all my favorite channels so I don’t have to go through the guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best universal remote controls I have ever used. Logitech makes it extremely easy to program the remote and set up different activities. The remote also controls my Nest thermostats and monitors my Nest smoke detectors. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for simplifying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller based on the advice of the system designer. My wife needs something to make it easier to play movies and switch back to TV. This should do it but I won't know until next month when it gets installed along with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rid of those controllers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a basic harmony remote for years now - this one blows it out of the water! It's so nice to have one controller, and to have this awesome touch-screen. Before I'd have to use the App if I wanted something this easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all in one remote . Easy to use Netflix is a dedicated selection , easy to use . Connect everything up and works with Samsung SmartThings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely sold on it. The touch screen on it is slow and weirdly sensitive to the touch. Usually takes three or four tries to tap in four numbers to change a channel. The touch screen is not like a smart phone screen that works rapidly and takes no “special touch” to make it work. A “input fix” had to be put into ours by Geek squad as sometimes the Tab picture doesn’t come on, only sound. Weird tech stuff.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but has its flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen portion of the remote isnt as intuitive as I would have hoped. To expensive to have as poor of an optimized touch screen as it has

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our Harmony remote and this is wonderful. Works well in controlling a variety of devices (surround sound, DVD, DIRECTV) and providing one touch control. It is VERY responsive and at times too sensitive so should be handled carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! Replaced my old Harmony One. I thought I would miss the buttons to choose channels, but because I linked it to Alexa, now I just use voice commands. So much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a much more expensive Control4 remote to control my home theater gear, which is all wired to the basement. Very easy to setup and the pre-pregrammed activities make it very easy for visiting parents to press one button such as "Watch TV"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this system. I’ve had harmonies for couple years now and this one is top-of-the-line. Slightly more customizable with the touch screen then the next step down (only six macro on the lesser). Not much else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote because it works with Alexa and liked the features it has. Its nice not having to get up to switch each dvd box, cable , game console and fire tv. Put all remotes in a drawer just in case needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is handy, especially with ARC compatibility between all major manufacturers of TVs and Home Entertainment devices below par. Remote gets tripped up a lot with syncing.

    I would recommend this to a friend