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Customer Ratings & Reviews

Model:
915-000251
SKU:
8202007
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Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,750 reviews
  • Rated 5 out of 5 stars

    Cuts down on number of remotes needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony Companion is a great consolidator as it makes it easy to switch from one function to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used universal remotes in the past and there always seemed to be some glitch in the system. This one, set up for me by the Geek Squad, is seamless. It runs all of my components, which are out of site in a closet, without a hitch. It's compact and fits easily in your hand yet has enough space between buttons to avoid "fat finger" mistakes. The only suggestion that I would make is that they create a model that is back-lit so it would be easier to use in a darkened room. I readily recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 4 remotes to 0 thanks to the harmony app. Initial setup takes about an hour but super worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SFRN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was so helpful when my tv didn’t come with a remote and I had to hook up everything to one remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote for dummies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote for my customers. Easy to program. Phone app works great too. Easy to operate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not A New Companion!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this to control 2 entertainment systems -- my normal TV setup Lg OLED TV, Samsung DVR, Sony Blu Ray Player, and Denon AVR receiver; and my PC and Streaming Setup -- Samsung 8k TV, DIY desktop, and Yamaha (alleged) 8K receiver. The setup required all components to be on the internet which is not a problem for me but the "scanning" phase did not pick up all my devices, even though I was able to manually add each one. If a device is on the supported list then why wasn't it automatically picked up? Down rate 1 star for that. After initial setup the 2 systems seemed to work ok, with both the remote (caveat described below) and the harmony app on my cell phone. My plan is to use the remote much more than the phone. After initial setup the companion was not able to pick up the "home" command from my Lg TV remote. I have yet to try other commands but that was an important one to pull up the home screen so that I could select and use Lg apps. So now I have to keep my Lg remote handy. Down rate another star. Finally the 3rd star down rate has nothing to do with the setup and operation of the companion but was because the Companion that was delivered to me was NOT NEW IN THE BOX!!! The security seals were pealed back, the user's manual was missing, and the battery in the remote was dead. Looks like a return to me. When I buy an item described as new I EXPECT IT TO BE NEW!! Bottom line is that the companion does work to control basic functions of "appliances" but customization (adding commands) seems to be a problem. So now I can turn my components on and off and use basic cable tv commands on my LG setup and turn my gaming/streaming tv and receiver on and off but need the original remotes to be handy in case I want to perform more complex actions. I am ambivalent on recommending this partially due to operational limitations and having no guarantee you will actually get a new in the box item. I really do hope I get a survey email from BB because the lack of quality control on ensuring a new item will be strongly highlighted. Frankly the individual who packaged my item should be disciplined or fired. The fact that it is working after a fashion -- I did find a replacement battery in one of my office drawers -- is keeping me from packing this up and returning it, but I do feel BB should provide me a partial refund from sending me a "not new" item. BTW, I don't know how much juice the battery I found has so I will be running out tomorrow to buy new batteries. Thanks a lot BB.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear about the issues that you encountered with the Harmony companion setup and performance with certain devices that you own. I have forwarded your feedback to our product team about the setup issue. Although Harmony may be compatible with your devices, every feature may not be available. To check full device compatibility, you may visit us at: https://support.myharmony.com/en-us/compatibility

      Also, if you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the functionality of this product, but thankfully my installation was painless and quick. Down to 2 remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be any easier.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup and use. Works with thousands of smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completed my smart home. Can use with Alexa to control tv and other media devices with voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony nails it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup using a smartphone. The interaction with Alexa is a great feature but you need practice with the proper commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote makes watching TV easy for my mom. The buttons are easy to use and she does not even need to point it at the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Home is the best remote companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote companion alleviates having a remote for every audio-visual device. It is all-in-one. Easy to set up amd easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for backup as it is the easiest remote to program on your own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally able to cover all my remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing ive had issue with is the remote not respond and had to reset the power on the hub .. I found it was pointed wrong so far haven't had issue now, great comfortable remote, nice app ... a little hard to grasp the setup but with you tube videos it helped cut out the confusion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with all of our devices, quick and seamless use. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older Logitech All in One Remote. Night and day difference and the set up was easy. Great remote for anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been good for what I'm wanting it to do... it wasn't able to hook up to my Bose speaker even though it recognizes it so I'm not sure whats going on with that. But I mainly wanted it to work with my TV, Blu Ray Player, and Fire stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to work with Alexa so I could control my entertainment system and lights by voice. Works great and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a purchase for my 15 year old. he uses it with his smart light and tv and is very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/V Control System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The logitech hub provides an easy way to integrate your home theater system into your smart home setup. Easy installation.

    I would recommend this to a friend