Customer Ratings & Reviews

I ordered this to control 2 entertainment systems -- my normal TV setup Lg OLED TV, Samsung DVR, Sony Blu Ray Player, and Denon AVR receiver; and my PC and Streaming Setup -- Samsung 8k TV, DIY desktop, and Yamaha (alleged) 8K receiver. The setup required all components to be on the internet which is not a problem for me but the "scanning" phase did not pick up all my devices, even though I was able to manually add each one. If a device is on the supported list then why wasn't it automatically picked up? Down rate 1 star for that. After initial setup the 2 systems seemed to work ok, with both the remote (caveat described below) and the harmony app on my cell phone. My plan is to use the remote much more than the phone. After initial setup the companion was not able to pick up the "home" command from my Lg TV remote. I have yet to try other commands but that was an important one to pull up the home screen so that I could select and use Lg apps. So now I have to keep my Lg remote handy. Down rate another star. Finally the 3rd star down rate has nothing to do with the setup and operation of the companion but was because the Companion that was delivered to me was NOT NEW IN THE BOX!!! The security seals were pealed back, the user's manual was missing, and the battery in the remote was dead. Looks like a return to me. When I buy an item described as new I EXPECT IT TO BE NEW!! Bottom line is that the companion does work to control basic functions of "appliances" but customization (adding commands) seems to be a problem. So now I can turn my components on and off and use basic cable tv commands on my LG setup and turn my gaming/streaming tv and receiver on and off but need the original remotes to be handy in case I want to perform more complex actions. I am ambivalent on recommending this partially due to operational limitations and having no guarantee you will actually get a new in the box item. I really do hope I get a survey email from BB because the lack of quality control on ensuring a new item will be strongly highlighted. Frankly the individual who packaged my item should be disciplined or fired. The fact that it is working after a fashion -- I did find a replacement battery in one of my office drawers -- is keeping me from packing this up and returning it, but I do feel BB should provide me a partial refund from sending me a "not new" item. BTW, I don't know how much juice the battery I found has so I will be running out tomorrow to buy new batteries. Thanks a lot BB.

Logitech Harmony Companion is a great consolidator as it makes it easy to switch from one function to another.

Best remote for my customers. Easy to program. Phone app works great too. Easy to operate.

Great product and easy to setup and use. Works with thousands of smart home devices.

Purchased one for backup as it is the easiest remote to program on your own.

Works very well with all of our devices, quick and seamless use. Love it!

Went from 4 remotes to 0 thanks to the harmony app. Initial setup takes about an hour but super worth it in the end.

This remote was so helpful when my tv didn’t come with a remote and I had to hook up everything to one remote!

So far its been good for what I'm wanting it to do... it wasn't able to hook up to my Bose speaker even though it recognizes it so I'm not sure whats going on with that. But I mainly wanted it to work with my TV, Blu Ray Player, and Fire stick.

I've used universal remotes in the past and there always seemed to be some glitch in the system. This one, set up for me by the Geek Squad, is seamless. It runs all of my components, which are out of site in a closet, without a hitch. It's compact and fits easily in your hand yet has enough space between buttons to avoid "fat finger" mistakes. The only suggestion that I would make is that they create a model that is back-lit so it would be easier to use in a darkened room. I readily recommend this product!

This completed my smart home. Can use with Alexa to control tv and other media devices with voice commands

Works great. The last one I had was overworked so got this one for a replacement.

I was worried about the functionality of this product, but thankfully my installation was painless and quick. Down to 2 remotes!

The only thing ive had issue with is the remote not respond and had to reset the power on the hub .. I found it was pointed wrong so far haven't had issue now, great comfortable remote, nice app ... a little hard to grasp the setup but with you tube videos it helped cut out the confusion

I have used harmony remotes for years. In my set up this time had a cabinet with solid doors so needed an IR remote/blaster. This product killed two birds with one stone. Got the whole system set up and got IR issues resolved. The bun itself also communicates with product through the net and by IR. The remote that hooks to the hub is RF so no more pointing. Great product and good service from Logitech.

Easy setup using a smartphone. The interaction with Alexa is a great feature but you need practice with the proper commands.

This remote makes watching TV easy for my mom. The buttons are easy to use and she does not even need to point it at the TV.

Excellent tool, improves control and ease of use with one simple remote.

Great system. Works perfectly. I like it better than previous models

Great remote! It plays flawlessly. Highly recommend. Colors are spot on.