4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
915-000251
SKU:
8202007
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1750 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,750 reviews
  • Rated 5 out of 5 stars

    Easy to setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for the remote, use your phone and control the entire system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony hub is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will buy once more in the future at Best Buy. It’s wonderful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. The sales rep was very knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This remote is extremely sensitive to touch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen was supposed to be easier and was expensive up grade. No sure that it was worth the up grade but we are working with it to see if we can get the hang of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it in home theater to control all components and Hue lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wife loves it ,she learns more each day she uses it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product seemed to be have promise until I actually setup the hub. It’s very difficult to operate the promote as a universal remote and the app is clunky and confusing. I’m a very intelligent person, and I found it confusing to use the app. This product has so much promise of they just fix the app and make it more user friendly I would at least give it 3 stars

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi VerifiedBuyer, thank you for your feedback! The Harmony system may take some learning to understand its operation. Add devices with the app or software, then create activities to automate which devices control which functions for that activity. For support, please refer to: https://support.myharmony.com/en-us/companion - Will, Logitech.

  • Rated 5 out of 5 stars

    Wish I bought it sooner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always heard about Logitech Harmony but never knew how capable it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an all in one remote that listens

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up it becomes a master controller for our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and easier to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but you get what you pay for. This item is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony Companion Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote that I have owned. Easy setup and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. I recommend them to all of my customers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to Program 2021

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent too many hours last evening trying to program this remote to work for 3 activities and 5 devices using the tablet app. I failed. The app interface forces you to go through baby steps that don't quite fit what you want to do and providing no way to go back or see a "whole view" where you can click, indicating "that's what I want". You think that you were successful and then, frustration, no the TV input didn't change from HDMI 1 to HDMI 3 for the Apple TV activity. Then the remote buttons didn't work for the Blue-Ray Player. Have you thought of throwing the remote at the TV? I did. Then I tried the alternate of using my MAC, as I had with other Harmony remotes, where I was successful. That bombed. Harmony has not kept up with Catalina or Big Sur and RECOMMENDS YOU DON'T UPGRADE TO THE NEW OPERATING SYSTEMS, just so you can program the remote. As if that is going to happen!! This company has lost its way. It had a good thing going with the huge catalogue of devices and the hub system and IR blasters with RF and Bluetooth technology. This remote has been around since 2016. I figured they would have worked out the bugs. But the programming interface SUCKS after all this time! Don't buy this remote.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi GeorgeinYorktown, thank you for your feedback! Use the Harmony app to add devices and setup activities. For support, please refer to: https://support.myharmony.com/en-us/companion - Will, Logitech.

  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The se my up on this unit is much easier than the ones before great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made remote control more simplified

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to her rid of the many remote controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For a Smart Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaly happy that I bought this, great addition to my smart home setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates easily with Alexa and controls all my AV gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is easy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One control! And that's it! Perfect easy all in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to minimize the remotes into one single solution .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for all TV and several smart functions

    I would recommend this to a friend