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Customer Ratings & Reviews

Model:
915-000238
SKU:
1483019
Your price for this item is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bery good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this in a bundle with an echo dot for less than this product usually costs on its own. The two together work very nicely. It is also very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Voice control

    Rated 5 out of 5 stars

    This hub connects to virtually everything I own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying a few hubs I've decided to stick with the Harmony Hub by Logitech. It syncs with my Amazon echo as well as my hue smart lights and some other smart home devices that I have. It also connects through my Sonos sound system so everything is easily controlled through voice from my Amazon Echo Dot through this hub. Great choice. I am so thankful that the Best Buy representative steered me to looking into this device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as advertised. It allowed me to hide all of my electronics in my bed room behind a faux mantel. Looks great and works pretty good with Alexas as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No need to call kids for remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that i have this hub, i have gotten that much more lazy. Using this hub/ app alone or in conjunction with alexa makes looking for your remote is now pointless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great product when it works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it works great. When it's frustrating you to log on, not so much. Replaces all my remotes with full capabilities (including cable box). Logging in and connecting can be frustrating at times.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Streamline remotes--Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ditched a bedroom cable box in favor of using a Roku. That means 3 remotes-TV, Roku and soundbar. I did my research and everything lead me to a Harmony device. The Harmony Hub allows me to have use nothing but my phone. Full disclosure, I still prefer to use the Roku remote over the Harmony App but this solved my needs perfectly and on a budget. After set up, I can use an Echo Device to turn on my Roku player or the Harmony App. It powers the Roku, TV and soundbar on/off all in sequence. The app has a sleep timer built in to the main menu so you don't even need to dig into the TV's remote for that. For a bedroom, room where you're not interacting much with remotes, or on a budget, this is an outstanding choice. I personally prefer using a remote opposed to the app but I suppose that's because I'm used to remotes. Setup was not completely flawless but it wasn't difficult by any means. I'd take .5 off my 5 star review for the less than smooth setup if I were being extremely picky. Still the device does what it's supposed to do and the Alexa Skills are a nice touch. Despite the negative reviews of the skills themselves, they do actually work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works well. Not so much with Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony Home Hub works well. Fairly easy to setup. Not so good if you want to use Amazon Alexa to control. Works but very tricky to configure. Also doesn’t always work when giving voice commands. Not impressed. If you are looking for a universal remote that can be put on your phone/tablet etc. the Harmony Home Hub is great.

    I would recommend this to a friend
  • Pros mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Harmony Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Harmony to turn on and control my TV with the Amazon Echo. He worked right away and it nice I can turn off all devices now with voice command!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A way to use your phone as a remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hub is a little black box. Hub connects to wifi to communicate with your phone and Harmony home base. As a prior user of Harmony remotes, the hub imported all my equipment and activities easily. I initially experienced less than desirable performance. Through trial and error that deleting then reinstalling a couple pieces of equipment helped. I also taught the hub some specific commands directly from the equipment's native remote. Finally, I experimented with several positions for the hub. I found a position centrally located and to the front edge on the equipment rack produced the best result. Keep your old remote(s) around, run down batteries in your phone or a loss of wifi renders hub useless. I am now satisfied with hub's performance. But the experience was not as good as my old Harmony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Logitech Hub good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job with controlling devices via smart phone app and works with Alexa just requires some patience in setup. At times it needs to be reset to work with Alexa but that might be the skill that needs updating. All in all a good device to control up to 8 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No more remote juggling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay. These things are great. We have them in front of every TV. I got tired of trying to find remotes. We had Xbox remotes. TV remotes. Cable Remotes. Remotes in the couch cushions. I still can't find an appleTV remote. But we've always got our phones with us. So that's how we use these. The setup curve is pretty steep but once you're done, you're good. It's not impossible and sometimes, seems a little overwhelming. But it's doable. This is the basic hub that interfaces with all your IR devices. Now the only thing I have to worry about when it comes to remotes is making sure the batteries don't corrode when they're left in the drawer.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to control my tv threw alexa. it was a pain to set up .. and it works ok.. you have to tell alexa to turn on the tv after 3 mins of not in use becuase it basically falls asleep and you have to wake it to change the channel or volume.. etc

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Alexa in Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I lost the remote to the living room TV (maybe on purpose). I use the Harmony Hub with Alexa and now I'm truly hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great all in one remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony is the best when it comes to easy to program remotes for a single room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works better with alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google home and Alexa and found it to be easier to set up and control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it easy to program all my home entertainment electronics to the device.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The harmony hub is great. Especially for anyone that has more than 1 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 3 out of 5 stars

    Easy to program - sad if you want more than one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these, and it is frustrating that such a good product is not well supported. They are easy to program and setup to use with your phone and/or tablet; but next is where the nightmare begins. Alexa and Google can only support one unit. One can support 2 if you are willing to setup another Amazon account and separate the devices. I have found a piece of software, Yonomi, that can handle multiple hubs, but is limited to activities. It is baffling that a company the size of Logitech cannot support their products just a little better. I hope this was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Harmony hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I can integrate Alexa for voice commands to turn on or off TV and entertainment units. Wish it allowed for more smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite BestBuy purchase by far. Come home from work and ask Alexa to turn on the TV and it works perfectly. Phone app works nicely as well and is easy to use. You can set it up to control the smart features on your tv as well and change what buttons appear on the remote as well. Definitely would recommend getting Amazon Alexa with this device.

    I would recommend this to a friend