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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 485 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the K350 Ergonomic Keyboard for its quality, ease of use, wireless functionality, comfortable wrist support, and long-lasting battery. Some customers have noted concerns about the absence of a Caps Lock indicator, its size, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 485 reviews
  • Rated 2 out of 5 stars

    Comfortable keyboard, but layout needs work,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs better operators manual. "programmable keys" are only accessible from a "FN" key and it's only on the lower right side of the keyboard. What the "Zoom Keys" do and what programs the work with are anyone's guess, Sane withe the multi-screen button. Multi-media controls are in an awkward place, as is the mute button. Placement of the calculator button makes it easy to turn off the PC accidentally. Expected better, but I can live with it for a while.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the issues you are having with the keyboard. Thank you for taking the time to write this review, we appreciate all the feedback.

  • Rated 2 out of 5 stars

    Nasty Wifi but very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard had to be touching the tower for the wifi to be detected. I'd type and the letters wouldn't register with the tower as was evident when nothing showed up on the document or website I was working on. I bought a corded keyboard with similar shape and am much happier now and do not have delays in trying to get my work done. Best Buy granted an in-store credit for the return.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Diane, I'm sorry to hear that you have been having some issues with your K350 in regards to the connectivity of the device. I would recommend trying a different usb port for the included dongle, one with fewer obstructions between the keyboard and the tower, or one that is closer to the keyboard.

  • Rated 3 out of 5 stars

    jack of few trades

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many options, it is good for desktop but then there are better options, for Laptops i wont recommend this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Ergonomic Enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go back to the one from Microsoft with the worn off numbers & letters because the angle of hand/wrist/arm positioning was too shallow; could not type at speed, spacing of keys not good for my hands, and it too now sits on the shelf.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Letters wear off of keys

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 5-19-2019. It is now 11-12-2019 and the letters are starting to wear off the keys.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average keyboard for an average orice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. Keys are a bit tall and are very noisy. Decent price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Letters are rubbing off had not had it for a year no response from Logitech.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Action of the keys is a bit rough and sometimes misses a keystroke

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best keyboard! The keys were a little wobbly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe for Some People; Vastly Inferior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been using Microsoft 4000 Ergonomic keyboards for years, even wore through a couple of them after a large amount of use. However, this keyboard looked ergonomic and I thought we would give it a try. My wife said it hurt her wrists. Then I tried it and realized that other than the wave shaped hand rest, it is not ergonomic at all. If you spend hours per day typing, bypass this and get the real deal with the Microsoft 4000. The 4000 hasn't been changed in years...and trying this keyboard made me decide that was okay.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi BB9SilverSpring, we're sorry to see you're unsatisfied with the K350 Wireless Keyboard. While this keyboard may not be the most ergonomic, Logitech does make the ERGO K860. Not only will your wrist thank you, but it can also pair with up to 3 devices! Here is the link: https://www.logitech.com/en-us/products/keyboards/k860-split-ergonomic.920-009166.html. Hope that helps. -N from Logitech

  • Rated 2 out of 5 stars

    not very comfortable typing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The typing experiecne on this keyboard is very uncomfortable, i keeps on missing the keys i want to press from the natural position of my hand. coming from microsoft natural keyboard, this is definately not for me, i end up returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keys stick

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a while and keep telling myself to go buy another keyboard. This one has sticking keys, loud keystrokes, cost more than it is worth. I wouldn't buy it again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello jonesje54! Sorry to hear you're having issues with your K350 Wireless Keyboard. This model is usually pretty durable, and is actually backed by a 5-year warranty from Logitech, so might be worth checking the product page https://www.logitech.com/en-us/product/wireless-keyboard-k350-business and contacting the Support on our website if the keys are giving you some trouble with your typing. - Mathieu from Logitech

  • Rated 2 out of 5 stars

    Space bar sticks very quickly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space bar started sticking a little after 2 months (very rarely used - nothing spilled), now I can barely use, it just sticks on almost every press. Uhhhh

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a split keyboard user. The keyboard was overall descent, however, I returned and purchased a split keyboard.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello RLG1,
      I am sorry that the MK350 did not meet your expectations. I suggest the K860 if you are looking for a split keyboard. Logitech appreciates your product review. - Leo from Logitech

  • Rated 2 out of 5 stars

    Poor performance for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and multiple keys stick. Logitech customer service took a week to address the warranty claim and then it was just generic troubleshooting drivel. Just exchange it or issue a refund. Simple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NO cap lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would NOT recommend - has no illumination cap lock-which was the main reason I purchased it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Lucia717, Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 2 out of 5 stars

    I dislike the feel of this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys seem wobbly and the “wave” or “curve” is just weird. Feel cheap and it’s also too big.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clunky keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clunky, noisy, bulky, to big. Did not like it at all. although it was easy to install.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Hatun! I'm sorry to hear the K350 wasn't the right fit for you. Thank you so much for the design feedback! I'm glad to hear it was easy to install, though. I will definitely be passing the design feedback along. Have a great day! - Maggie from Logitech

  • Rated 2 out of 5 stars

    Ergo is good, quality not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergo is good, button labels wear off quickly and battery icon is not accurate.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi RB2020, I'm happy that the comfort of the keyboard was good. The battery life indicator is just an estimate as it is difficult to get an accurate percentage of replaceable batteries. I'm sorry to hear that over time the letters wore off. To help improve the longevity of the letters on the keyboard its best to wipe them down once a week to get any dirt and residue off. Kristi from Logitech

  • Rated 2 out of 5 stars

    is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 1 1/2 months the letters on the keys chip away.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Star517,
      Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
      LaShonda from Logitech