Customer Ratings & Reviews
- Model:
- 920-004088
- |
- SKU:
- 7215241
Customer reviews
Rating 4.6 out of 5 stars with 3336 reviews
(3,336 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the K360 Full-size Wireless Scissor Keyboard's quality, ease of use, and compact size, frequently praising its wireless functionality and affordability. Positive feedback also highlights the keyboard's lightweight design and decent key feel, while some users noted occasional lag. The included number pad is also a frequently cited advantage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Why Logitech, why?You usually make such good stuff
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many bad keyboards in my life, but this one takes some kind of trophy… I saw it labelled quite high at a good price, so i bought it for my daughter… I watched as she got more and more frustrated by the double key presses, constant finger slipping, and annoying sound each click makes… I thought she was over-reacting… until i tried the thing for myself… absolutely horrid… I think even Jim would have felt bad trying to prank Dwight with a keyboard this bad.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mcckoe,
I am sorry that the K360 is not meeting your expectations. Try downloading the SetPoint app and updating the device's firmware. If the issue persists, feel free to contact the Logitech support team to receive personalized assistance with this issue. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
hp
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are raised not user Friendly, bought it because the new HP computer i purchased the H would not work on the keyboard
No, I would not recommend this to a friendRated 1 out of 5 stars
it lags
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If getting a keyboard for gaming this isn't the one to get
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for professionals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is too shadow on the keys and have to correct too many missed keys, not recommended for someone who does a lot of typing.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello jifcomp007,
I am sorry that the K360 did not work as you expected. You are right, the K360 is not for professionals, but it is a reliable keyboard for the regular tipper. It sounds like you are having connectivity issues; try downloading the SetPoint app from the Logitech website and sink your device to update the firmware and unlock all its features. Also, if you want professional experience, try the MX Keys Mechanical Mini; that is the top line for small keyboard formats. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very cheap. The keys are loose and the flaps on the back seem flimsy. Would probably be fine if you don't mind how your keyboard feels and just need something to get the job done.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Thank you for this honest 2-star review of the K360 Wireless Keyboard---your feedback is greatly appreciated. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue with the K360, it does come with a 3-year limited warranty. Here's a link to learn more about it:  https://support.logi.com/hc/en-us/articles/360024915994-Warranty-Wireless-Keyboard-K360. Hope that you found this helpful and that all is going well. Thank you for being a Logitech customer. - Richard from Logitech
Rated 2 out of 5 stars
Its works just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest reason I only gave this product 2 stars is simply because it would not pair with my existing Logitech M325 mouse. Subsequently I have to use both Dongles instead of just the one.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, so you can pair the two devices to the Unifying receiver that came with the keyboard. You just need software to do so. Here is the link for the Unifying software: https://support.logi.com/hc/en-us/articles/360025297913. I hope this was helpful! Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great feel and easy to type on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great keyboard! The keys have a wonderful feel and are easy to type on, and NOT oversensitive. The size is perfect, making it handy. And it's light weight with out feeling flimsy. And priced right!
I would recommend this to a friend Rated 1 out of 5 stars
Non-functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't come with a Logitech receiver, and doesn't even power on. I thought it was a one-off issue, so I returned it for a replacement at my local Best Buy. Brought home the new one, and sure enough, it had the exact same issues. I've been using Logitech's stuff for years, I've come to expect that it'd at least turn on. Reading other reviews, I'm getting the impression that these are common problems with this keyboard. I'm rating it one star on each standard because this thing is just a twenty dollar battery container.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you experienced with the keyboard. The USB receiver is often hidden inside the cardboard that holds the keyboard in place inside the box. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Where customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived today. Box has keyboard and 2 batteries talks about a manual no manual. I have a 5inch piece of paper. Saids Logitech k360/k360r. Oh it has 2 nice pictures not much help. I spent nearly 2 hrs trying to get Help online by phone. It looks like I have to get a USB not sure if it was supposed to come with. It. Anyway their's no help. I put in 2 new batteries but the keyboard doesn't even go on. PS I have another product issue still not resolved because I'm exhausted with this one . Not impressed with best buy
No, I would not recommend this to a friendRated 2 out of 5 stars
Keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this keyboard to help me move around on my laptop better. I didn't realize that Icould't hook a mouse up to it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Frank, I'm sorry to hear that you've been having some issues with your K360. You actually can hook up a mouse to the K360, since it's compatible with our Unifying receiver; simply get any other Logitech mouse that is compatible with the unifying receiver and follow the steps outlined at this link to get started: https://www.logitech.com/en-us/resource-center/what-is-unifying.html
Rated 1 out of 5 stars
Short lifespan - mine lasted under 2 years
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wireless keyboard in Oct. 2019. I used it regularly as an alternate keyboard for my laptop. It worked perfectly fine. I never spilled or damaged this keyboard. Suddenly, in July 2021, it stopped working. Changing batteries did not help. This keyboard had a working lifespan of about 21 months. This is not an adequate time period for an electronic devise to last.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Pameladbq, we are sorry to hear that the K360 keyboard did not meet your expectations. We appreciate your honest feedback. We are so happy to hear that for the 21 months of use you had with it, it worked really well. Thank you for being part of the Logitech family, have a great day. -Ricky | Logitech
Rated 2 out of 5 stars
Works OK, but broke down quickly
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great accessory for a chromebook but don't expect it to last very long. The keys crack and pop-off too easily.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your key issue with the K360, please visit us for technical/warranty assistance at: https://support.logi.com/hc/en-us
Rated 2 out of 5 stars
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt care for this keyboard at all. Feels cheap and the keys are loose. Dont buy it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, FinsUp74! I'm sorry to hear about your experience with the K360 keyboard. Thank you for the feedback on the feeling of the keyboard! I will be passing this along. - Maggie from Logitech
Rated 2 out of 5 stars
Broke in a week
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within one week of use had to return and get something else. I don't recommend it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi MagicMouse, we're sorry to see you were experiencing performance related issues with your K360 keyboard. If you're looking for something that is a bit more sturdy, check out the K780 keyboard instead! Thank you for your feedback. -N from Logitech
- Pros mentioned:Keyboard quality, Wireless
Rated 5 out of 5 stars
Awesome For Work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something wireless and a little more functional for my keyboard at work. Using it now for the first day, it has a nice key click sound and a lot of useful shortcuts for things like audio up/down, screen lock and PC off buttons and many more. Only complaints I have - which is really me nitpicking - is that the USB is the same from my mouse as my keyboard (hard to tell the difference/is none) & that there is no light up key for the number lock but it's always on for me anyways so not too much of a big deal. Great budget keyboard if you want something cheap & very functional. Great for the office.
I would recommend this to a friend Rated 1 out of 5 stars
Left arrow key doesn't work, short return window
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left arrow key doesn't work. Noticed this after 2 weeks after delivery, so it's now outside Best Buy's 14 day return window. Now I have to deal with Logitech directly...so lame. Will be avoiding Best Buy now! Amazon would have been better.
No, I would not recommend this to a friendRated 2 out of 5 stars
Missing USB connector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the USB wireless adapter was missing. Couldn’t hook up. It looked nice.
I would recommend this to a friendBrand response from Logitech
Posted .Hello Frank, I apologize that your K360 keyboard didn't include the USB receiver. It should be located in a small slot in the box for the keyboard. If you contact us via our support site, we can try to get you a replacement part. Again, I apologize for any inconvenience this may have caused, and I hope we can solve this for you.
Rated 2 out of 5 stars
user
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 6 month of use. call the Logitech for help. told 30s to get a new one.
I would recommend this to a friendBrand response from Logitech
Posted .Hi Sweaty, I'm sorry that your experience with the K360 was not positive. There is a 3 year limited warranty on this keyboard through Logitech. If you submit a warranty claim thru support.logi.com they will be able to review the case and offer a suggestion. You would need proof of purchase in order to complete the claim. Kristi from Logitech
Rated 2 out of 5 stars
Not expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keys are hard to press and noisy. But you can use, if you don’t care about it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear you are not satisfied with the product. Thank you for taking the time to write this review, we appreciate the feedback.
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent, as Logitech products usually are
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this keyboard so I could sit my laptop away from me and only have the keyboard on my lap and it works perfectly. It requires 2 AA included batteries and has a holder for the USB dongle in the battery compartment for transportation. Also, you can use the unifying software available on Logitech's site to download the unifying software if you have more than one Logitech wireless item. The dongle protrudes about 5mm. It also has the following multimedia buttons: Rewind, Fast Forward, Play, Mute, Volume up and Volume down. It has an on/off switch to save battery life when not in current use.
I would recommend this to a friend




