Customer Ratings & Reviews
- Model:
- 920-004088
- |
- SKU:
- 7215241
Customer reviews
Rating 4.6 out of 5 stars with 3336 reviews
(3,336 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the K360 Full-size Wireless Scissor Keyboard's quality, ease of use, and compact size, frequently praising its wireless functionality and affordability. Positive feedback also highlights the keyboard's lightweight design and decent key feel, while some users noted occasional lag. The included number pad is also a frequently cited advantage.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks like a great key board. But it did not come with the wireless chip. I still need to get the right chip for it as I ordered a Logic tech chip that does not work with it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Unhappy25,
Thank you for your feedback. It is greatly appreciated. . For further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
Not Worth It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month of use. Sadly it was after the cutoff for me to be able to return it. Logitech said it would take more than a week for a replacement. I recommend getting something else.
No, I would not recommend this to a friendRated 2 out of 5 stars
Keyboard was nice but missing reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless receiver was missing. I just received the keyboard.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the missing receiver. Lets get this replaced for you. If you go to the support page for this device on Logitech.com you can file a claim. I hope this helps. Thank you for writing this review, we appreciate the feedback.
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent Keyboard, tiny package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my k360 for a few years now and it's been a terrific keyboard. The battery life can be measured nearly in years, I rarely ever have to change batteries. Excellent. The multimedia keys make music browsing a cinch while playing games or whatever the case may be. It has spill-resistence, which I've incidentally tested on multiple occasions, and the keyboard still works like a champ. Just turn it off, wipe it down (maybe wipe with some rubbing alcohol is it's something sticky) then let it dry off, good as new. And the absolute best thing is, it's not much larger than a Tenkeyless board, with the number pad still on it! The number pad is a life saver in such a small keyboard. I humbly request a back-lit version of this keyboard, Logitech. I'll happily buy another if they come backlit at some point.
I would recommend this to a friend Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great product at first. The keys stopped working and I thought it was the batteries needing to be replaced. I was constantly replacing batteries which I thought was very inconvenient. Exactly one month after purchasing it, it completely stops working.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the keyboard no longer functioning for you! Fortunately this item has a warranty through Logitech, so we can get it replaced for you! Just visit the support page for the item on Logitech.com in order to start the claim process for a new one! I hope this was helpful. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Stopped working, unresponsive keys
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a little over a year. Stopped working specifically the number 4 key, letter e key and many unresponsive letters and special characters when pushing shift key.
No, I would not recommend this to a friend- Pros mentioned:Size, Wireless
Rated 5 out of 5 stars
Great keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Logitech keyboards for years. This one replaced the same model that had been used for almost 7 years. I loved the slightly smaller overall size. And the new key shapes make my typing on the keyboard even easier. As I grew up learning to type on manual and very early electric typewriter keyboards, the feel of the keys is very important to me. This one fits my hands very well. Add that it is wireless makes it that much easier when I need to sit slightly away from my computer’s screen. Definitely a great buy. Loved that I could order it online and have a friend pick it up for me.
I would recommend this to a friend Rated 1 out of 5 stars
Hot Trash
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this keyboard for 4 or 5 months and it works when it wants to. I've changed the batteries twice because I thought it was going dead but still the same connectivity issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Chibi, we're sorry to see you're having some connectivity related issues with your K360 Wireless Keyboard. If you haven't already, you can try to reconnect the keyboard to the receiver using the Unifying Software with this link: https://support.logi.com/hc/en-us/articles/360025297913. Hope that helps. -N from Logitech
Rated 1 out of 5 stars
Not worth it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really bad quality... They don’t last at all. A lot of the keys don’t work anymore. I’ve never had a keyboard stop working so fast.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Monica, I am sorry to hear about the keyboard not working for you. Luckily, it does come with a 3 year warranty so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024915994-Warranty-Wireless-Keyboard-K360. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Keyboard
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard stopped working about 5 months after purchase. It seemed like a good purchase at the time but now I wish I would have spent a little more and saved myself the hassle.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Arlene,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software.
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 5 out of 5 stars
comfortable to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and batteries lasts a long time. I use it daily for work and the keys are comfortable to use.
I would recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars... about 15 keys did not work. We picked it up curbside so had to mail it back for a refund. Frustrating.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Nothanks,
Thank you for your feedback. Sorry any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 1 out of 5 stars
Bad quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using this keyboard for almost 3 months, it stopped working. I wasn’t expected it broken down this fast. I would NOT recommend anyone wasting money on this product like I did!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having durability issues with your K360 keyboard. You do have a 3- Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024149974. Hope that helps!
Rated 1 out of 5 stars
Stopped working after a few uses.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a couple weeks, only used it a few times. Pretty upset that now I have to buy another one cause this one is garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear this keyboard stopped working only after a couple weeks. This keyboard does come with a 3 year warranty through Logitech, so we can get that replaced for you! Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024915994-Warranty-Wireless-Keyboard-K360. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the keyboard. Did not need to hook it up right away. When tried it, failed to work. Too late to return with only 15 days return policy.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your issue with K360 and connectivity. You may reach us for technical support/warranty assistance at: https://support.logi.com/hc/en-us
Rated 1 out of 5 stars
Bad!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad quality, flimsy and constantly freezes. Have to start and stop all the time!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there KarinaO, I'm sorry to hear that. I would recommend changing the batteries as well as the USB port, and make sure you're not out of range for the device to function properly. -Weston from Logitech
Rated 1 out of 5 stars
Avoid this product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Keys stick and cause issues. Very small and not laid out well. Would not buy again.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Kevinsmithfilmfan! I'm sorry to hear about your experience with the K360 keyboard. Thank you so much for the feedback on the keys sticking and layout of this keyboard! I will be passing this along. - Maggie from Logitech
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth disconnects and batteries have been changed 2 times now. Suddenly I'm working and I am unable to type anything
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi! Sorry to see you're having connectivity issues with your K360 keyboard. You do have a 3- Year limited warranty that comes with the purchase. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024149974. Hope that helps!
Rated 1 out of 5 stars
Sloooowwwww
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect right and it doesn’t always work when connected.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mena,
I am sorry that the K360 is not meeting your expectations. Try downloading the SetPoint app from the Logitech website and sink your device. The SetPoint app will keep your device firmware up to date and fix the connectivity issue. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Missing chip
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing the chip to plug in to the tower. I tried to return it but the guy said I must have thrown it away.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Grandma, I am so sorry to hear about your experience with the K360 keyboard. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you ever experience any issues with our products, please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
- Ricky from Logitech