Customer Ratings & Reviews
- Model:
- 920-009600
- |
- SKU:
- 10111375
Customer reviews
Rating 4.7 out of 5 stars with 3581 reviews
(3,581 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like this item at all could not bluetooth to many devices which it proclaim it does
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello,
Thank you for choosing Logitech I am sorry that you have experienced difficulties in pairing devices to your K380 keyboard; I would like to help. I have attached a link to the K380's "Getting Started" guide for your reference. Here you will find product guides, software downloads and further support. When pairing to a device, there will most likely be a pin that will appear on your device. You will want to type the pin into the keyboard and press enter to complete the pairing. For further assistance, please visit the Logitech support website. I hope you will enjoy your K380 keyboard.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024158554
Rated 1 out of 5 stars
Shipped Used Keyboard! Not Acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online with guaranteed next day delivery, only to be advised of shipping delay after my purchase. When this keyboard arrived, I opened the sealed bag to find the keyboard box was actually opened- not even closed in the bag. Batteries had already been installed, fingerprints all over the keys. Not acceptable quality control to ship USED item as new! Bad experience! Item returned to store immediately.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard would lag inputs. It made it extremely difficult to get anything done.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi tlc98, thank you for your feedback! You can try using the wireless USB receiver, or try one, or all three of your Bluetooth connections. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024158554 - Will, Logitech.
Rated 2 out of 5 stars
Fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth would not stay connected would freeze in the middle of a sentence
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that you are having issues with your K380. You may reach us for support by opening a Technical Support ticket here: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
Too difficult to type on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Logitech keyboard to use with my iOS products. I am blind and was needing to learn how to type on a keyboard again. The problem with this keyboard is that the keys have to be pushed down so hard all the way down to type. It was very uncomfortable. I am returning this product.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Cherokeerose, Very sorry to hear about the issue you're having with the K380 and the difficulty you're finding with the keystrokes. You may find that the MX Keys for Mac may be better suited for your needs. Like the K380, it is a TKL layout with quiet laptop style keys. Here's a comparison chart for you to check out:  https://www.logitech.com/en-us/compare.html?category=products:keyboards&products=keyboards:k380-mac-multi-device-keyboard,keyboards:mx-keys-mini-for-mac. Hope that you found this helpful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Rated 2 out of 5 stars
Small keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small to work on. The feel is a bit unorthodox
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry if there was any confusion regarding the size of the keyboard. Here are some compact options that still have the number pad: https://www.logitech.com/en-us/products/keyboards.html?filters=compact-with-numpad. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback. I hope you have a great day!
-Danielle from Logitech
Rated 5 out of 5 stars
Great Keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little bluetooth keyboard. Connected right away with no problems. I really like the feel of the keys. Perfect size.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
I would recommend this to a friendRated 2 out of 5 stars
Didn’t work so well with Amazon Fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work so well with the kids Amazon Fire. Wasn’t what they expected for their games.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
great love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great love it works perfectly with my iPad and connects very easily . The battery life lasts so long very good recommend it to my friends as well. small enough to fit on lap and like the color options
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
I would recommend this to a friendRated 2 out of 5 stars
Broke 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappoint. I was hoping to last one year because Logitech usualy is a good brand.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Good vale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because of sales promotion. Wanted a relatively low priced keyboard for occasional word processing using iPad. Connected easily with iPad and iPhone. Meets need.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
I would recommend this to a friendRated 1 out of 5 stars
Failed to maintain wireless connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bluetooth connection kept failing and the keyboard kept glitching out and pathing the keys to different actions. It was super frustrating. Dunno if I got a lemon or if it's just a crappy design.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Off-White
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi audiocalifornia,
I am sorry that you are synching issues with your new k380 TKL. Logitech appreciates your product insight. Try following these steps to solve the connectivity issue.
- Leo from Logitech
Rated 1 out of 5 stars
Worst Keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Logitech keyboard I have ever used, keys don't work very well and s key would stick after 3 days of use. Also I never got my reward points back when I returned it.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello skibaru,
I am sorry that the K380 did not meet your expectations. This product issue is very unlikely, and it sounds like you may have gotten a defective product. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
IT NEVER HAPPENED AND NEVER WILL. THEIR MOTTO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't opened it yet. I've been waiting to have the Geek Squad set it up with my TV when they come to fix the problem with the installation of my NEW TV.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Better than waiting for a repair job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop is 5 yrs old, and some of the keys would not print so rather than get the thing repaired, I chose to get a new keyboard , its bluetooth , so it was working after a few minutes,it'll sit on my laptop keyboard surface without touching the the bottom row of keys of the laptop. it has all the keys that I need, including volume controls, you can use 3 different items to pair it with. The only thing I don,t have is backlighting the keys
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
I would recommend this to a friendRated 1 out of 5 stars
WORST BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard worked for only a few hours then it just won’t connect and when it does connect it doesn’t stay connected.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Dr. Pimple Popper,
Thank you for your feedback. Sorry you are having issues with your keyboard. Here are possible solutions:
If your keyboard is not working, the problem is likely to be a lost connection. The connection between the keyboard and the USB receiver can be lost for several reasons. Make sure you have fresh batteries in your keyboard. Make sure your keyboard is turned on. Make sure the USB receiver is securely plugged directly into a working USB port on your computer. Turn your computer on download the correct version of Logitech SetPoint Mouse and Keyboard Software. The connection between the keyboard and the USB receiver can be lost for several reasons, including:
• Low battery charge
• Moving the USB receiver from one USB port to another
• Moving the USB receiver to another computer
• Plugging the USB receiver into a USB hub, KVM switch or other unsupported device. (NOTE: Your USB receiver must be plugged directly into your computer.)
• Using your wireless keyboard on metal surfaces
• Radio frequency (RF) interference from other sources
If you need further assistance, please contact Logitech Support on the website.
LaShonda from Logitech
Rated 1 out of 5 stars
No easy connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to stay paired which makes this a big negative in my opinion. Research before buying to determine if this is the right keyboard for you.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad buy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never connected well with my laptop. slow writing. Bad very bad.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Tiny little keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note when buying online: this little keyboard is the same size as a laptop keyboard - it is NOT full size.
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Gray
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello DawnH,
Thank you for choosing Logitech and for taking the time to review the K380 keyboard. The K380 is a Tenkeyless (TKL) keyboard with a width of 10.98”. If you are looking for a comparable full-size keyboard option, K780 may be a good fit. I have attached a link to K780 keyboard on BestBuy.com for your reference. The K780 keyboard has a width of 14.96 in (380 mm) and can also connect to up to 3 devices, like the k380. Please feel welcome to visit the Logitech website for further assistance with your Logitech products.
Best regards,
John at Logitech
https://www.bestbuy.com/site/logitech-k780-wireless-keyboard-white/5592420.p?skuId=5592420
Rated 5 out of 5 stars
Love this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size! It is easy to type on and push to the side when need extra desk space,
This review is from Logitech - K380 TKL Wireless Scissor Keyboard for PC, Laptop, Windows, Mac, Android, iPad OS, Apple TV - Off-White
I would recommend this to a friend









