Customer Ratings & Reviews
- Model:
- 920-008149
- |
- SKU:
- 10837523
Customer reviews
Rating 4.6 out of 5 stars with 2989 reviews
(2,989 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was awesome for a few months then died in the middle of a work meeting with a client... if any thing I can say they have timing down. it was very embarrassing
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear it stopped working on you in the middle of a meeting. This keyboard does come with a 1 year warranty, so we can get that replaced for you! Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360024913414-Warranty-K780-Multi-Device-Wireless-Keyboard. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Great if it works with your phone operating system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard did not work with my samsung smart phone because of my operating system, to old. The box does not say you must have the most up to date operating system. Needless to say I had to take the product back.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
I would recommend this to a friendRated 5 out of 5 stars
My favorite keyboard: beware weight and long.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic keyboard. Quiet and the multiple connections work perfectly. The disadvantages are that it is somewhat heavy and too long to fit in a bag but you know that before purchasing if you take a look at it in the exhibition or just look at the box (it is not much smaller than the box). The fact that it is wireless is great for the desktop even if it cannot be transported that easily. The batteries last a long time even if you don't turn it off (I never do). Last but not least, the white stand at the top is fantastic for holding my phone and the ipad. It makes it extra functional since I can have the ipad with pen right below my monitor and switch between the 2 devices in an instant (it has been specially useful for Zoom sessions). I would only replace it to get extra features like: * lighted-keys (it is hard to use at night!), * a separate control for volume (I hesitate on using the buttons since I get confused on whether I need to use the fn key or not). * a touchpad (not really useful during the day, but it would be great as an alternative for my mouse at night so I can work in complete quiteness).
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
I would recommend this to a friendRated 1 out of 5 stars
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this devise was not compatible with our system, I had to return it. The good news is that the customer service and return policy at Best Buy made the return easy.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good fit for our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a large keyboard and very heavy. The IPad had a slim case, but it would not fit in the groove. Projduct was returned due to not meeting our needs.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery Never Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delay in connection and drinks my battery! Unfortunately return window is over before I could realize.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chandini,
Thank you for choosing Logitech and for sharing your experience. I have attached a link to the K780's "Getting Started" support page for your reference. Please visit the Logitech website for further assistance.
Best regards,
John at Logitech
https://support.logi.com/hc/en-us/articles/360024317593--Getting-Started-K780-Multi-Device-Wireless-Keyboard
Rated 1 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very hard to set up with PC got it to work with iPhone and iPad. I ended up returning it
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Letter Z doesn’t work.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great but letter z won’t work … so, nice but not perfect…?
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Josh, I am sorry to hear the letter z is not working for you. The keyboard may need a firmware update, here is the link for that: https://download01.logi.com/web/ftp/pub/techsupport/keyboards/FirmwareUpdateTool_2.6.201219_x64.exe. If that does not work, it does come with a 1 year warranty through Logitech, so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024913414-Warranty-K780-Multi-Device-Wireless-Keyboard. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback! I hope you have a great day!
-Danielle from Logitech
Rated 1 out of 5 stars
Keyboard Doesn’t Power On
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard no longer powers on. Logitech has a very poor customer support.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello mimik2020, Very sorry to hear that your K780 Wireless Keyboard is no longer powering on. When your keyboard is turned on, the status LED in the right corner of the keyboard should turn green to indicate battery power is good. The status LED will turn red when the battery power is low and it's time to change batteries. The K780 uses two Triple-A batteries. Install Logitech Options to set up and receive battery status notifications. Here's the link to the download: https://support.logi.com/hc/en-us/articles/360024689274--Downloads-K780-Multi-Device-Wireless-Keyboard. Hope that you found this helpful and that all is going better. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Good idea but the keys fall of the keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product and before I exchanged for a new one, I opened two new boxes and both keyboards, the keys had fallen off???
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
ODD FEELING
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ODD FEELINGS WHEN YOU TYPED IT. ITS ROUND AND IM NOT SURE IF I TAP IT. I RETURNED IT IMMEDIATELY
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of crap.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped connecting just after the return date.nooo
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that your keyboard stopped connecting. If you didn't know, the K780 has a 1 year hardware warranty, so if you contact us via our support site we can get the process of helping you started. -Weston from Logitech
Rated 1 out of 5 stars
Bluetooth latency is horrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m connecting this to MS Surface through bluetooth. The latency is horrible. Not recommend this.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Got some defects
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back cover fell off and Bluetooth connection is unstable. Returned the unit right away.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you had with the keyboard. Thank you for taking the time to write this review, we appreciate the feedback.
Rated 1 out of 5 stars
Poor communucation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, but not good for a fast typist. Skips and/ or repeats strokes, so you have to go back and correct everything.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
I could not get this keyboard to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions were very limited--only pictures. I could not get this to function.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, here is the set up guide for the keyboard: https://www.logitech.com/content/dam/logitech/en/support/qsg/k780-wireless-keyboard/k780-online-setup-guide.pdf. I hope this helps!
Rated 1 out of 5 stars
Not worth your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money specially if connecting to iOS. Thumbs down for sure.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Riverachick74! Sorry to hear the K780 Wireless Keyboard didn't work like you had hoped it would with your iOS device. It should include most of the features used in iOS, but we do have other models like the K380 Multi-Device Bluetooth Scissor Keyboard for Mac (and iOS): https://www.bestbuy.com/site/logitech-k380-multi-device-bluetooth-scissor-keyboard-for-mac-rose/6404202.p?skuId=6404202 or some Keyboard Cases that might work better for you. - Mathieu from Logitech
Rated 1 out of 5 stars
it is very hard to use for any period of time, too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is very hard to use for any period of time, too small
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Raem! I'm sorry to hear the K780 was too small for you. Thank you so much for the feedback and leaving this review! I will be passing this information along. - Maggie from Logitech
Rated 1 out of 5 stars
Keys too hard on the fingers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it and happy with similar Logitech keyboards but this one just to hard on my fingers.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendRated 1 out of 5 stars
Easily broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back panel broke off on first day of using it.
This review is from Logitech - K780 Full-size Wireless Scissor Keyboard - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Bonna, thank you for your feedback! The K780 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024317593--Getting-Started-K780-Multi-Device-Wireless-Keyboard. - Will, Logitech.