Customer Ratings & Reviews
- Model:
- 920-012866
- |
- SKU:
- 6585254
Customer reviews
Rating 4.4 out of 5 stars with 247 reviews
(247 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the portability and excellent build quality of the Keys-To-Go 2 keyboard, praising its ease of use and comfortable typing experience. Many appreciate the seamless connectivity and lightweight design, ideal for travel. A minor drawback cited by some users is the slightly small keyboard size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
What happened?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new Logitech Combo Touch for the iPad pro M4 has gone downhill in almost every way. First off, I want to say that I loved the last generation’s combo touch. I Loved it so much that I even convinced my parents to get one for their iPad’s. That being said, I was very excited to try out the new Combo Touch, only to be extremely disappointed. The first thing I noticed when taking it out of the box is how bad the build quality is. The case is made of mostly plastic with a soft plastic seam around the front - this acts as the bezel. This is held on by some cheap glue and it’s already falling apart (see the picture below). When the kickstand is extended, you can really tell just how flimsy the back of the case is. The outer side of the case has a soft TPU type material which collects fingerprints. As far as the keyboard goes, Logitech added the same TPU material around the keyboard as whatso in the case. This is not very comfortable to type with due to it being so slippery. The backlit keys are low profile and in my opinion are a little too low. The trackpad rattles a bit, leading me to think it was not seated correctly. The back of the keyboard is now plastic and is a fingerprint magnet, it also makes the keyboard look incredibly cheap (see picture below). Overall, I am extremely disappointed with the new Combo Touch. I don’t understand how Logitech can take such an amazing product and turn it into trash. The fact that the plastic bezel was coming off right out of the box shows me that this won’t hold up very long. The plastic case that shows more fingerprints than anything else, makes it look cheap. Typing on the keyboard doesn’t feel good because it’s too slippery causing my hands to slip. And all this for a premium price…I definitely would not recommend this case to anyone.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the disappointment caused by the Logitech Combo Touch Keyboard Case for iPad Pro 11-inch (Latest Model)(M4 chip). We value your feedback and will investigate the reported issues to improve future products. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 1 out of 5 stars
Complete Garbage - DO NOT WASTE YOUR TIME OR YOUR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible product. I bought one new and in less than 10 months it started to fall about. The rubber lining around the screen peeled off, the track pad registers multiple touches even if you only have one finger on it (this leads to your home screen layout getting moved around a lot) and randomly the keyboard wouldn't register keystrokes. I warranted it out and what a difficult process. It takes multiple phones calls and emails. they also want photo and video evidence of each issue. And good luck getting them the photos and videos. They request them via email and then your email gets kicked back because the file size is too big for their severs. They also request you mail in your defective keyboard case before they will send you a new one. So if it is your only case, like me, then you just don’t have a case until the new one arrives in 7-10 business days. On top of that the replacement case they sent me also had issues with the trackpad and key strokes. I. called back about it and they started making em the whole warranty process again. I am throwing this in the garbage and buying something else. DO NOT WASTE YOUR TIME OR YOUR MONEY.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you taking the time to share your experience, and we sincerely apologize for the issues you encountered with the keyboard case, as well as the difficulties you faced with the warranty process. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
Rated 5 out of 5 stars
Logitech Key Board
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Logitech key board for iPads. It is also my best yet. It pairs well with my iPad Pro. Frankly I have nothing I don’t like about it.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support!
Rated 5 out of 5 stars
Great apple alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I like the detachable keyboard. Works as well as tha apple alternative.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech Logitech Combo Touch. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support!
Rated 4 out of 5 stars
Almost perfect with just one flaw
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case keyboard and trackpad are nice like the previous one. The only reason I'm taking a start is due to the fact that the back of the keyboard is a hard plastic that is a fingerprint magnet and will strach over time. The fabric on the combo touch for the older iPad Pro models were nicer on that aspect. This one is better in built quality and finish but the hard plastic was a bit of a let down
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the feedback on your new Combo Touch. Glad to hear you're enjoying the keyboard and trackpad, just like the previous version. We appreciate you pointing out the difference in the back material and how it might attract fingerprints and scratches. It's really helpful to know your thoughts on the change from the fabric. We'll definitely take this into consideration!
Rated 5 out of 5 stars
Logitech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my Logitech keyboard for the iPad — super nice and easy to use! Makes typing feel just like a laptop.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .We truly appreciate you sharing your thoughts. It’s fantastic to hear the product is delivering as expected. Your feedback helps us grow and refine what we do. Thanks for choosing Logitech!
Rated 4 out of 5 stars
Almost Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed using this with my iPad on my recent travels. At times, I din't get the connections between my watch, phone and iPad as I wanted. That could have been my inexperience. Most everything worked well and as expected.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the Combo Touch for iPad Pro! We're delighted it served you well during your travels and appreciate your thoughtful note on connectivity—it’s helpful and insightful. Your feedback encourages us to keep refining the experience across devices.
Rated 5 out of 5 stars
I pad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great, smooth transition for what it was bought for
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us.
Rated 5 out of 5 stars
Great for every use case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the keyboard and trackpad accuracy. Detachable keyboard is fantastic for using it as an ipad and still having a case. Great protection for carrying in a bag.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .Hey! Your feedback helps us understand what we’re doing right. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech community.
Rated 5 out of 5 stars
Fabulous keyboard and trackpad Case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard and case. I wish it had a pencil holder, that’s my only complaint
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear you find the Combo Touch Keyboard Case for your iPad Pro (M4 chip) to be a fabulous keyboard and trackpad case! It's great that you're enjoying it so much. We also appreciate your feedback about wishing it had a pencil holder; that's valuable insight for us!
Rated 3 out of 5 stars
Not the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my first purchase due to the ‘rubber gasket’ of the case surrounding my iPad began pulling apart in various places after just 5 months of use. Also there are frustrating problems while typing that if I inadvertently and slightly touch the key pad all of my typing info disappears.. this has been reported by many other users. If the company could address these issues successfully I would raise my rating to 5 stars.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for sharing your experience—we’re really sorry to hear about the trouble you faced with the case and keyboard responsiveness. That’s definitely not the experience we want anyone to have. We’d love to help make things right. Please reach out to our social care team at **socialcare@logitech.com** with the following details:
- Name
- Email Address
- Country
- Product Name
- Brief description of issue
We appreciate your honest feedback and hope to turn things around for you.
Rated 5 out of 5 stars
A Gift
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this laptop for my grandbaby for school. She didn’t have it long, but it was a great choice and it was good for.
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for the positive feedback! We’re happy to hear the product is performing well. Your support helps us keep improving.
Rated 5 out of 5 stars
Logitech iPad Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy staff was helpful in purchase decision. Great product
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot.
Rated 5 out of 5 stars
the lightest available-- but still hoping
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for a full-scale keyboard/trackpad case. It's sturdy, the keys feel right, the case is protective, and it simply works. Suggestion-- can someone make a Slim Folio keyboard folio for the new iPad Pro (M4)'s? Since Apple discontinued the Smart Keyboard Folio, there's no product that is super lightweight and compact without the trackpad etc. I want something minimalist and don't use the trackpad. I tried the old Smart Keyboard Folio-- it's not just the magnets, it is fully disabled even if you could make something work. And the old Smart Keyboard can't connect with the new smart connector. So there's literally no product out there. FYI-- I did a real-world weight comparison: - iPad M1 11-inch w/ Apple Smart Keyboard Folio: 23.1 ounces - iPad M4 11-inch w/ Logitech Combo Touch: 32.6 ounces - iPad M4 11-inch w/ new Apple Magic Keyboard: much more a 2024 Slim Folio keyboard would be a perfect answer!
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .Hello! Thanks for the detailed feedback on the Logitech Combo Touch! We appreciate your suggestion for a Slim Folio for the new iPad Pro (M4) and understand your desire for a lightweight option. Our product development team will consider this valuable feedback.
Rated 5 out of 5 stars
Good little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, responsive, built for good tactile feel. Ideally suited for iPad, phone. Doesn’t need a folio which means I don’t have to give up my nice leather one!
I would recommend this to a friendBrand response from Logitech
Posted .Thank you so much for your wonderful feedback. We’re excited to hear that the product is working as intended and providing you with a great experience. Customer insights like yours are vital for us—not just to celebrate what’s going right but also to guide us toward building even better solutions in the future.
Rated 5 out of 5 stars
Great case for the new M4 iPad Pro!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently Ode to the new M4 iPad Pro. I had a previous iPad, and Logitech keyboard combo and I really liked it. This is a step up from the previous model. Keyboard and case seem to be a little more rigid. Additionally, the keyboard doesn’t have the vinyl type feel of the previous model. It’s a more premium looking offering. As with the previous model, you can detach the keyboard or flip it around to the back of the device while you use the iPad. Appreciate the flexibility that this case offers. Overall, very happy with this so far, highly recommend!
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled to hear that you're enjoying the new Logitech Combo Touch for the iPad Pro! It's designed to provide a premium typing experience and versatility, and we're glad it's meeting your expectations.
Rated 4 out of 5 stars
Logitech Portable Keyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best user-friendly keyboard. Easy setup and it works great with my iPad.
I would recommend this to a friendBrand response from Logitech
Posted .Thank you so much for your wonderful feedback on the Logitech - Keys-To-Go 2 Slim Portable Bluetooth Keyboard! We’re thrilled to know it’s meeting your expectations. Your support means a lot to us.
Rated 5 out of 5 stars
Best iPad Pro (M4) Keyboard Alternative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elevate your iPad Pro 11-inch (M4 chip) experience with the Logitech Combo Touch, a chic fusion of style and functionality. With its detachable keyboard and seamless Smart Connector integration, this case transforms your device into a productivity powerhouse. The intuitive trackpad and adjustable kickstand cater to diverse needs, while maintaining elegance with its premium tactile feel. Despite adding a bit of heft, its affordability and design savvy make it an irresistible accessory for the modern iPad user.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Graphite
I would recommend this to a friendBrand response from Logitech
Posted .The Logitech Combo Touch for the iPad Pro 11-inch (M4 chip) is indeed a fantastic accessory! It combines style and functionality, making it a great addition to your iPad Pro.
Rated 5 out of 5 stars
I recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team is helping me a lot at university And it's helping me a lot with my homework.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your positive experience and recommending the Logitech Combo Touch! We're thrilled to hear it's been so helpful for your university studies and homework.
Rated 5 out of 5 stars
Well Protected & Stylish
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a new 11-inch M4 iPad Pro recently and I wanted to get a protective case. The Logitech Keyboard Case with Detachable Keyboard and Trackpad was the best choice after I looked at the other options. I’m happy with this Logitech model and it works great with my new iPad Pro. The sand color is a nice change from black.
This review is from Logitech - Combo Touch for iPad Pro 11-inch (Latest Model)(M4 & M5) Keyboard Case with Detachable Keyboard and Trackpad - Sand
I would recommend this to a friendBrand response from Logitech
Posted .We're so pleased to hear the Logitech Combo Touch was the ideal protective and functional choice for your new 11-inch M4 iPad Pro! It's great that you're happy with its performance and appreciate the refreshing sand color. Thank you for sharing your positive experience!
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