Customer Ratings & Reviews
- Model:
- 910-004941
- SKU:
- 5355303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, affordable price, and compact size as significant advantages. Many appreciate the wireless functionality and long battery life, while some users note that the scroll wheel could be improved. Positive feedback also highlights the mouse's performance and lightweight design. A few users mentioned the click sound as being louder than expected.
This summary was generated by AI based on customer reviews.
VERY poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They both worked once then stopped. VERY poor quality. VERY unhappy customer
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for. It doesn't work good at all.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear that your M170 mouse isn't meeting your needs. Please visit us for support at: https://support.logi.com/hc/en-us
Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t work at all. I should’ve known by the price.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Jennifer, I'm sorry your M170 mouse didn't work when you first tried to get it to work. It should be plug and play; simply plug the USB into the computer, make sure the mouse is on and the batteries are properly seated, and it should connect. Trying another USB port is an option, but if that doesn't work I would recommend contacting our support via our support site.
No
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not receiving my package I’m so disappointed about this
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Abinet, I am sorry to hear that you are still waiting for your package. Please refer you your Best Buy order for tracking information or expected delivery date. Thank you for choosing Logitech, have a great day! - Will, Logitech.
still haven't got it working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure I would love this if I could get it to work.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Mangomadness! Sorry to hear you're having issues getting your M170 Mouse to work. It should be a fairly simple connection, just make sure the receiver is plugged it to your computer (it should be inside the mouse under the battery cover), that you have a working AA battery inside the mouse, and that the mouse power switch under the mouse is set to "on". - Mathieu from Logitech
Good but not long range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a security monitor mouse but the 33 ft range was reduced by walls.
No, I would not recommend this to a friendBad Scroll button
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it in March, and in 4 months, scroll went for a toss. No warranty to cover it and now I would have to buy a new one
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Rajan, sorry to see you're having some performance issues with your M170 mouse. Best Buy does have a 14 day return policy for any purchased product that can be used to exchange the mouse for a different one. Please check with your local Best Buy to see how they can assist you.
- Cons mentioned:Missing part
dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse showed up without the part that plugs into the laptop. the mouse is worthless without it. totlaly unuseable.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry that you were unable to locate the USB dongle. We store it in the bottom of the mouse where the battery compartment is for safe keeping. Here is a photo to help you locate it: https://www.logitech.com/assets/64156/4/m170-reliable-wireless-connectivity.pdf. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
-Danielle from Logitech
- Cons mentioned:Noise level
Noisy mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best logitech mouse scroll wheel making too much noise need something better that quit
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Will46,
Thank you for choosing Logitech, and for taking the time to share your feedback. Logitech offers a wide variety of options. If you are looking for a quieter option, you may want to consider the M330 or Pebble M350. These are available on BestBuy.com. Please feel welcome to visit the Logitech website for product support.
Best regards,
John at Logitech
https://www.bestbuy.com/site/compare?skus=6383724,5882201
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is crap, died with a week I would not BUY
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Izzi! I'm sorry to hear about your experience with the M170 mouse! If you still have the mouse, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The M170 has a 1-year limited hardware warranty. Thank you so much for this review! - Maggie from Logitech
Not bluetooth!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned! this is not bluetooth! It requires a usb receiver (included). So it will not connect to iPads or any other bluetooth only devices as advertised. I'm sure its a very fine mouse for the price if you're connecting to a standard laptop or desktop
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi SHADOSTRYKR, thank you for your feedback! The M170 mouse comes up as part of bestbuy.com "Wireless & Bluetooth Mice" options. This brings up all wireless and Bluetooth mice options on bestbuy.com. You are correct, M170 is one of the wireless mouse, but not one of the Bluetooth options. - Will, Logitech.
not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you have to push the mouse hard to click ...not comfortable to use.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Great mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great mouse and is super small which is great for travel and it shipped very fast
I would recommend this to a friend Great compact mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little mouse with big versitility, it is a shame that is takes a AA battery but you probably have ome sitting around at your house anyways.
I would recommend this to a friendBrand response from Logitech
Posted .We’re happy to hear you’re enjoying the Logitech - M170 Wireless Compact Optical Ambidextrous Mouse. Thank you also for your suggestion about the battery. We’ll share this with our team for improvement.
- Pros mentioned:Overall performance
Perfect Mouse, No Problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, no issues whatsoever. The click of the buttons is a bit loud compared to other mice I’ve used in the past, but that really is a non-issue. Would recommend to anyone.
I would recommend this to a friend Broken mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work I have no idea how to return it. Please help me.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Badmouse! I'm sorry to hear about your experience with the M170 mouse. I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The M170 has a 1-year limited hardware warranty. Thank you for the feedback! I will be passing this along. - Maggie from Logitech
great if your on a budget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you need a cheap and affordable mouse definitely recommend this mouse just because it doesn’t have 10 gimmicks that you have to know about and your not spending too much on a product you may only use a handful of times.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great 2 years later for kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use for a laptop my kids use and they haven’t been able to break it after two years. So I’d say it’s great and affordable
I would recommend this to a friendBrand response from Logitech
Posted .That's fantastic to hear! The M170's durability is impressive, especially lasting two years with your kids! We appreciate you letting us know it's a great and affordable option.
- Pros mentioned:Overall performance, Size
Very nice mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first laptop mouse and I can say I wasn't disappointed. It's a perfect size to use and works perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
the best product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's really agood product, lasts really long and very reliable
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear the M170 is working well for you! Its reliability and long battery life are key features. Enjoy!