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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2321 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, ease of use, and reliable connectivity. They also value its compact size, ergonomic design, and good battery life. However, a small number of users have encountered issues with compatibility, missing parts, or the noise level of clicks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,321 reviews
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok to use. It took me a while to get used to this, although, U have used a lot of different mice.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good for a cheap mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did take time to find the USB connector though. Hidden in the battery compartment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked for a couple hours then just stopped I tried using it on a different computer nope still didn't work I tried putting a new battery in still didn't work I don't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke right outside of the return window. It worked fine at first though it was very flimsy.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's is surely not what we want to deliver and truly sorry for the inconvenience that has been caused. For us to assist further, please email the following information to socialcare@logitech.com. Our team is dedicated to assisting you. Full Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 4 out of 5 stars

    grat hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is my storeilikeshop ale timefrom mornitill night

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2020 purchase of a mouse is still delayed, yet I can't cancel because Best Buy says if its shipped no cancellation. Ordered 7/2020. It's must be in Space.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Unsatisfied,
      I am sorry that you are having shipping issues with your M710 mouse. I will record your product review and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this online and couldn't get it to do anything, a complete failure. I took it to a store and exchanged it, but couldn't ge the new one to work. I took it back to the store and after the employee took it in the back and came back out, the arrow would appear onscreen and move around, so I took it home, only to find out the left clicker didn't work. I trashed it and bought a different brand on ebay which works fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not functional, waste money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is crap. I brought 2 of the and both of the click wheels stopped working after a year, which I don't believe it's coincidence.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Cooper, we're sorry to see you're having some performance related issues with your M170 mouse. Luckily, Logitech makes a variety of mice that suit anyone's needs such as the M350 or the M510 mice. We're always looking for ways to improve the customer experience. So, thank you for your feedback. -N from Logitech

  • Rated 3 out of 5 stars

    Nice Product at a Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price but I would have preferred a model with Bluetooth connection instead of the USB receiver thst this model uses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug this up to my laptop and it didn't work. I even switched the battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low Quality Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is reflected in the price. Back cover comes off easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MouseProbem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but the click button had a tendacy to stick when pressing to move the arrow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works without a lighted indicator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, but does not light up to indication that it is on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Worked ok for a while but now it's not.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear that you've been having some issues. If you have a specific issue with the mouse, please feel free to contact us via our support site for warranty information and direct assistance. -Weston from Logitech

  • Rated 1 out of 5 stars

    Missing USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came without the plug and play USB, cant be used.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, MissingUSB! I'm sorry to hear about your experience with the M170 mouse. If you haven't already, I would recommend checking in the battery compartment for the USB receiver. Otherwise, it may be at the bottom of the packaging. If you have tried both of these things, I would then recommend taking it back to the store and exchanging it. Thank you so much for the feedback! - Maggie from Logitech

  • Rated 1 out of 5 stars

    Cheap mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to use one time. Replaced batteries but still doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both worked once then stopped. VERY poor quality. VERY unhappy customer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. It doesn't work good at all.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that your M170 mouse isn't meeting your needs. Please visit us for support at: https://support.logi.com/hc/en-us

  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work at all. I should’ve known by the price.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Jennifer, I'm sorry your M170 mouse didn't work when you first tried to get it to work. It should be plug and play; simply plug the USB into the computer, make sure the mouse is on and the batteries are properly seated, and it should connect. Trying another USB port is an option, but if that doesn't work I would recommend contacting our support via our support site.

  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not receiving my package I’m so disappointed about this

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Abinet, I am sorry to hear that you are still waiting for your package. Please refer you your Best Buy order for tracking information or expected delivery date. Thank you for choosing Logitech, have a great day! - Will, Logitech.