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Customer reviews

Rating 4.7 out of 5 stars with 2296 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the M220 SILENT Wireless Optical Ambidextrous Mouse's ease of use, comfortable size, and affordable price. Many appreciate its quiet operation, long battery life, and lightweight design, while some experienced issues with the click mechanism and scroll wheel. Positive feedback frequently highlights the mouse's performance and wireless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,296 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality mouse, doesn’t click well, you have to literally do more than five clicks before you can proceed

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear you're experiencing issues with the mouse's clicking functionality. We understand how frustrating it is when clicks don't register reliably, and we apologize for the poor experience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not recommend this producted... did not work, even tried changing the battery.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech M220 SILENT mouse. We sincerely apologize that it did not work for you, even after changing the battery. We appreciate your feedback. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. I've had several just like this one and wore them out and keep replacing with the exact same kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my 9yo with her laptop Roblox play.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Does not work at all no matter what I do. It won't even work on my old computer. What should I do?

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you bringing this to our attention. We're very sorry to hear that your Logitech M220 SILENT mouse isn't working and that you've had trouble getting it to function on either your current or older computer. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 3 out of 5 stars

    so so mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is silent but freezes or moves on its own often.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse does not scroll and the battery keeps popping out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. I opened and I can’t used it… so sadly

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for letting us know. We're very sorry to hear that your M220 SILENT mouse was not working upon arrival and that you were unable to use it. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue: Logitech

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good for basic use. Quality is okay but not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you felt the mouse did not provide value for its price and that its quality was only suitable for basic use. We appreciate your feedback. Logitech

  • Rated 2 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wheel scrolls too fast in graphics. No way to change it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not work. I even tried changing the battery and nothing. It does not come on. Very disappointed as I had looked forward to using this mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're very sorry to hear your M220 silent wireless mouse isn't working even after a battery change. That must be frustrating, especially since you were looking forward to using it. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless mouse I brought this mouse for my daughter to go with her hp labtop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two since getting my new Microsoft computer recently. The first one quit working, brought it to Best Buy, got a second one. It just stopped working a few days ago also. My husband found an old mouse that works fine and am now using.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi HELP,
      I am sorry that you had such an inconvenience with a Logitech mouse. Logitech appreciates your input, and the company is constantly working to improve its product and services based on customer feedback like yours. If you are still in the market for a new mouse, I suggest getting the M650. This device is among Logitechs latest product releases, and it is quieter than the M220 Silent. Also, it has an improved and more comfortable design, and it comes with Bluetooth and Bolts wireless USB adapter.
      - Leo from Logitech.

  • Rated 1 out of 5 stars

    Ok ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this for my PC. It’s okay but not great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your feedback on the Logitech M220 SILENT mouse. We appreciate your honest assessment and understand that it's just "okay" and not "great" for you. We apologize that it didn't fully meet your expectations. Logitech

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection please leave me alone it's quiet click you don't know if you clicked it or not

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience caused by the connectivity issues with the Logitech M220 SILENT mouse. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Logitech M220 SILENT wirelessvoptical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to return this mouse because it is far too sensitive on the right side. the right side continually is tuening up varied menus.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! We recommend you to please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –

  • Rated 1 out of 5 stars

    Just OK - gets the job done!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse worked fine at first - then stopped working about a month later. The light sensor failed on it. I tossed it and purchased a 2nd on. So far, OK!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse I bought doesn’t work and I need to return it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the inconvenience you're experiencing with the Logitech M220 mouse. Reach out to Best Buy's customer support either by phone, online chat, or in-store.

  • Rated 1 out of 5 stars

    Worked for a while

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was great for 4 months. I stopped scrolling and there is no way to fix it and I cannot return it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear, and we apologize for the experience you had. Please reach out to our Logi Support team for further assistance in this case.

  • Rated 1 out of 5 stars

    Computer mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work. I got it because I’m busy not able to go to store. It never worked. Have no time to carry it back.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer.