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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15397 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the product's ease of use, overall performance, and convenient size, along with its competitive price, wireless functionality, and long battery life. Many also appreciate its ergonomic design and variety of colors. However, a small number of customers have reported concerns regarding the scroll wheel, occasional lag, and its weight or sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 15,397 reviews
  • Rated 1 out of 5 stars

    Worse Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Purchase ever! Item was dead right of the box. I had to return it. Was a wasted trip.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Terrible,
      I am sorry that M310 did not meet your expectations. Logitech appreciates your product review. - Leo from Logitech

  • Rated 3 out of 5 stars

    Ok for travel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for travel use. I would not recommend as an every day mouse. Gave it to my son to use on his computer and he has had no complaints

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D.O.A!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was dead on arrival. Piece was broken where the battery goes in. It was probably just bad luck that mine was busted, but qq should have picked that up imho. Returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have L shaped desk and mouse on left side and computer on right. Needs to be closer. Not made for this so not their fault.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very well made, the wheel is not smooth-has a very ratchety feel when using. I guess you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Tony,
      Thank you for your feedback. It's greatly appreciated. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Rated 1 out of 5 stars

    Does not work properly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work properly, I am having issue from day 1 and now stopped using this. Its bulky too. I wish I would have returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to find the little piece that goes in the computer since I got it. So it’s never been used.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so sorry you were not able to locate the USB. We put it in the bottom of the mouse inside the battery compartment for safe keeping. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent mouse; one of the best. Just note size.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great. No drivers to manually install, just plug it in to ANY Windows PC (probably Linux and Mac too, though I haven't tried Mac and have only tried a couple Linux installations) and after a few seconds of automatically installing the basic driver it's good to go. Buttons have a great feel. Slide pads underneath are low friction and work well on nearly every surface. Optical sensor works well too and there are very few surfaces you can't mouse on...I have been using these mice (about 6 of them) on different PCs, in different places, on different surfaces, for several years now and they're all I buy for portable wireless mice. Note that I said PORTABLE. This is my only complaint with these mice...they are a little on the small side. At a desk where the mouse is not going to travel but will just stay there all the time, I have instead opted for a full-size wireless mouse. But these (about 3/4 the size of normal mice) are just slightly less comfortable and efficient to use than a full-size mouse. The obvious advantage is that it takes up less space in your backpack, laptop bag, or wherever else you transport your gear. But also keep in mind that my hands are on the big side...a little larger than average for a man's hand...so for me to use these for several years with little trouble means it should work fine for most people most of the time. But of course, everyone has their personal preferences. I've been good with it. And no stars off for size (of course) because it's SUPPOSED to be a portable laptop mouse, it's SUPPOSED to be smaller than normal. If that's not okay with you, buy a larger one. Overall GREAT product though. And by the way, battery life is excellent and no random disconnects. Final note, I haven't used them for controlling a PC across the room (like a HTPC or something) so I can't comment on range distance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too bad, so sad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse did not work for my computer. The sales associate said it would, but, alas, not compatible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Granny, I'm sorry that you were misinformed about the M310 wireless mouse working with your device. The M310 will devices using Windows 7, 8, 10 or later, macOS 10.5 or later, Chrome OS™, and Linux Kernel 2.6+. The M310 uses a provided USB dongle that needs to be plugged into the computer/laptop in order for it to connect and work. I hope you are able to find a product that meets your needs. Thank you for being a Logitech customer. Kristi from Logitech

  • Rated 1 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse ould not sync up with our computer. Changed batteries just to make sure that wasn't the issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are so sorry to hear that the M310 mouse did not work for you properly. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Double check that the USB dongle, that is located in the battery compartment when you first open the mouse, is connected properly to a working USB port. If that doesn't work, just exchange it for a new one at the store it was originally purchased. Or you can also reach out to us on our Logitech support page. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360025079693-Warranty-Wireless-Mouse-M310

  • Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a new item package did not include the usb receiver nor battery. Item needs to be returned

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are so sorry to hear that the M310 did not meet your expectations. The M310 mouse comes with batteries already installed in the mouse. The USB dongle also comes in the package. It actually, is located inside the mouse. You have to open the battery compartment lid in order to get it. Once you open the battery lid, the USB dongle is located right next to the batteries. Take out the USB dongle and then insert it into your computer. Once inserted, turn on the mouse to get it to work. Hope this helps, have a great rest of your day. -Ricky from Logitech

  • Rated 1 out of 5 stars

    Sketchy response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Bought this mouse as a stop gap when my previous one died. Very choppy response to movements. Would not purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but issues connecting to my computer. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Honest,
      I am sorry that the M310 did not work as expected. This may have been outdated firmware. If you run with a similar issue in the future, try updating the device's firmware on the Logitech website, or get in touch with Logitech's support team for personalized assistance. Logitech appreciates your product review. - Leo from Logitech

  • Rated 1 out of 5 stars

    Should have gone somewhere else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no longer working after 3 weeks. I should have returned it sooner. It just stop working.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Richy, I'm so sorry to hear that your M310 mouse stopped working. I would recommend switching out the batteries and making sure their properly seated inside the device, as well as possibly switching USB ports on your computer. If you're still having issues, please feel free to contact us via our support site, where you should be able to find troubleshooting tips and tricks, get direct assistance with your issue, as well as find warranty information. I apologize for any inconvenience this may have caused you.

  • Rated 1 out of 5 stars

    The guy gave me the wrong mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not work on Mac book pro,the guy at Best Buy lied

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, this mouse is compatible with Mac.

  • Rated 1 out of 5 stars

    WirelessMouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pick from an assortment of colors, but since blue is my favorite, I selected it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am so glad to hear you were able to find a mouse that was your favorite color. If you could please amend this start rating in order to match you awesome review, we would greatly appreciate it! Thank you for being a Logitech customer, have a great day!

  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse loses communication with the PC all the time and jumps all over the screen. Spend the extra money and get a better one. Terrible mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go for something better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working suddenly within a year. The click works fine but the cursor does not move

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work half the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That mouse sucks!! It didn't even work half the time. There's something wrong with its connection

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Bob, I am so sorry to hear about your connectivity issues with the M310 mouse. It's always recommended to be within 10 ft of the USB dongle and the mouse itself. Also, air interference could be an issue. Lastly, always reach out to us at our Logitech support website so we can help out. Sometimes its just a funky mouse that doesn't work. The M310 mouse comes with a 3-year Limited hardware warranty. Hope you're having a great day, we greatly appreciate the honest feedback.

  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse I purchased did not work properly, it ran very slowly and I had to purchase another one (which works great.); will return this one.

    No, I would not recommend this to a friend