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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 491 reviews
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, My husband love it very much. great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good mouse no more worries about batteries.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy in store.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this mouse new and it arrived in a crushed damaged box with a label that said inspected for damage only. Well there was damage to the mouse and cable. It is functional but still damaged.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear that your M500s mouse arrived in a damaged box and that the mouse and cable were also damaged, despite being labeled as "inspected for damage only." We understand your disappointment. Please contact the place of purchase for a replacement or further assistance to ensure you receive a fully functional, undamaged mouse. Logitech

  • Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse has a nice feel to it and works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nothing less was available for wired mouses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but need more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wired mouse , but scrolling should have some friction .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine mouse. Wanted a wired mouse to use across various machines, this fit the bill well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe good for gamers, not so for designers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Side buttons too sensitive. Very difficult to program for non-gaming apps. Scroll wheel a bit inaccurate.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your valuable feedback and input. We regret to know that the product did not meet your expectations. We'll make sure to share it with the right team so they can look into it.

  • Rated 4 out of 5 stars

    Good wired mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Mac Mini running MacOS Big Sur.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Superdad2020, we're glad to see you're getting the most from your M500 Wired mouse! Continue to enjoy!

  • Rated 4 out of 5 stars

    not good fit for my hand, otherwise fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with functionality, but had to return, not good fit for my hands

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This mouse ain't what it used to be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this mouse to replace my old m500 which had started double clicking, and not holding a click. I am disappointed with the new one. The new scroll mechanism will randomly scroll or roll backwards after spinning which is unbelievably frustrating. You can't leave the wheel in "hyper" mode without it scrolling during regular mouse movement. Also, the whole scroll wheel assembly flops around and makes a plastic-y noise while you are moving the mouse. It makes the mouse seem incredibly cheap. I never had these issues with the old one, even after years of heavy use. I was luckily able to replace the scroll wheel assembly with the old one but it was annoying to have to tear up the mouse feet on a new mouse to open it up. I can't recommend this mouse and there unfortunately aren't many options with hyper scrolling. Logitech needs to stop cheaping out with this mouse or implement hyper scroll in higher quality mice besides the transformers looking "gamer" mouse. ...or allow companies to license the patent for less money.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Evan, Very sorry to hear about the issue you're having with the hyper scroll on the M500s. Logitech does have other mice with hyper scrolling that aren't gaming mice. Here's a link to check them out:  https://www.logitech.com/en-us/products/mice.html?filters=hyper-fast-scroll. Hope that you found this helpful and that some of your faith in Logitech is restored. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 3 out of 5 stars

    Mousy gonna mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mouse. It does mouse things. It can move a cursor on your monitor and other amazing things... but mostly that.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for the review of the M500s! While it may not have superpowers, we appreciate you recognizing it gets the job done - moving that cursor around and all those other "amazing things" mice do. We strive to create dependable tools, and we're glad the M500s fits the bill!

  • Rated 4 out of 5 stars

    No hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and smooth cursor movements. No headache changing battery

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good mouse for what I need it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wired mouse works good and it is what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is more responsive than that I replaced. I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wired mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my logitech - M500s wired optical mouse it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and not flimsy exceeded my expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy Mouse Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for me :) thanks Have A Blessed Day yahll :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jerry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still haven't used it yet. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for letting us know! We appreciate you reaching out about the Logitech M500s. When you get a chance to try it out, we'd love to hear your thoughts on its comfort and performance.

  • Rated 3 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's "analog" but our "digital" mouse kept losing the wifi. We returned to the old days and this works just fine. I miss not having to connect it in the front and having to install in back of computer. That's why the 3, not for reliability.

    I would recommend this to a friend