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Customer reviews

Rating 4.7 out of 5 stars with 491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 491 reviews
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. Though sometimes it feels like im wrapping my hand around a large, soft piece of iron. Its weighty, the curvature us lucious but as previously stated the thing is extra thicc. Not recommended for intense gaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was extremely difficult to open. Performance is ok.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the M500s Advanced Wired Optical Mouse. We appreciate you taking the time to share your experience. We apologize for the difficulty you encountered with the packaging. We'll take your feedback into consideration as we continue to improve our products. We're also glad to hear that the mouse's performance meets your expectations.

  • Rated 3 out of 5 stars

    Standard Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a standard mouse. The main reason to purchase this particular mouse is if you are interested by it's particular ergonomics. Logitech offers a variety of different mice to choose from which is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Logistic 5000s Wired Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice Logitech wired 5000s mouse, but it wasn't for me and the things i needed to get done, but i still recommend it for young kids, that don't have high expectations and demands of a wired mouse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficulty with device operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the location of the two two buttons on the left side of the device. They often interrupt my scrolling/browsing. Otherwise, the device fits comfortably in my hand and works well.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there, Thanks for the feedback on the M500s! We appreciate you liking its comfort and functionality. We understand the left buttons might be inconvenient. We consider this for future designs.

  • Rated 2 out of 5 stars

    Logi mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok mouse feels heavy to the hand, I’m on the computer 9 hours a day or so so I noticed my wrist hurting.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jessi,
      Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Precision pointing, smooth scrolling

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, I use my personal computer a lot more. After having the battery in my wireless mice die in the middle of the night, I decided that I needed to have a corded mouse on standby duty! The M500 is a very nice mouse, reasonably priced and works like a charm. I have been using logitech products for a long time and have never been disappointed. The M500 is a full size mouse and provides good wrist support and angle-- I have RA and this is very important to me. I downloaded the Logi Options software and it is pretty slick as you can swap button functions and save the settings in your own logi cloud for when you move it to a different computer. I elected to keep the buttons programmed as they came, but will explore more later. A great feature for me was the center button, right behind the scroll wheel, which lets you switch between smooth super fast scrolling and scrolling with the feel of turning a cogwheel. Having the tactile feel lets me know how far I will scroll, and having the option to put on smooth fast speed for really long documents is great! I currently use a K580 bluetooth keyboard and wish it was connected to the Logi Options software, but maybe in a future update! Overall, this mouse delivered what I expected. Great quality, good price and peace of mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through two of these mice they just don't last long at all for the price they are after a month they started double clicking they went into the trash and got different ones

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing and we understand how aggravating this can be. We will be sure to pass on your feedback to the right team. Thanks for your feedback!

  • Rated 3 out of 5 stars

    MOUSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DOES NOT WORK RIGHT.IT KEEPS GOING ALL OVER THE COMPUTER.AND IT KEEPS THE SCREENFLIPON YOUR EMAIL IT GOING ALL OVER THE PLACE.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Jimmy,
      Thank you for your feedback. Sorry you are having issues with your mouse. Here are possible solutions:
      Initial testing with Windows 8.1 Consumer Preview version reveals a scrolling issue with IE11 and Windows 8 apps, as well as on the Windows Start screen itself:
      Moderate to fast scrolling can become unresponsive until you stop scrolling. Then, the page will jump a long distance, usually to either the beginning or the end.
      We're working with Microsoft to resolve this issue.
      As a workaround, you can modify your scrolling settings in IE11. Here's how:
      Launch IE11.
      Open Internet Options and select the Advanced tab.
      In the Browsing section, clear "Use smooth scrolling".
      In the Security section, clear "Enable Enhanced Protected Mode", and then click OK.
      IMPORTANT: Disabling Enhanced Protected Mode degrades the security settings in IE11. Please consider this before you make this change.
      Restart your computer.
      Also be sure to download the software for you mouse. If you need further assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Rated 1 out of 5 stars

    Logi wireless mouse is an advanced mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very fast and I like the way the wheel scrolls and this wireless mouse also have other features like you can zoom in big or small.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback for the M500s. We truly appreciate your time and efforts. At Logitech, our goal is to ensure that our customers enjoy the products as much as we do.

  • Rated 3 out of 5 stars

    mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is OK, but the spring contacts, on left and right buttons, feel cheap and will probably break quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a fan as it didn’t really fit my hand. It was not the right size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wire is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works well, but wheel is louder than I would like

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I did not like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it, it ergonomic feature was only able to induce a hand pain on my, I did not return it because it was passed the return period

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unfortunate and we're sorry about the experience. Please reach out to Logi support and the team will definitely see what best can be done.

  • Rated 2 out of 5 stars

    Never got to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke opening it from package. Had to throw away. Be don’t buy

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It makes us really sad to hear this happened. We will share the feedback with our dedicated Team.

  • Rated 1 out of 5 stars

    Annoying Mouse Wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel is annoyingly bad. I'll be scrolling down a page, and it will often suddenly scroll up a little. I turned down the sensitivity, but it still jumps upwards. The one star is because this is a name-brand, not dirt-cheap mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi John, thanks for sharing your feedback about the M500 wired mouse. We have many different mice with upgraded scrolling wheels, up to the Mag-Speed wheel featured on the MX Master3. For support with M500, please refer to: https://support.logi.com/hc/en-us/articles/360024323353 - Will, Logitech.

  • Rated 1 out of 5 stars

    bad mouse.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for 3 months, then dead as a door nail.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're very sorry to hear your Logitech M500s stopped working after only 3 months. That's definitely not the lifespan we expect for our products. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Big Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace a mouse that I've had for 20+ years. Cheap feeling; quirky and sluggish. Got rid of it as quick as I was able. Generally like Logitech -- may have to reevaluate.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello BMCinDC,
      I am sorry that the M500s did not meet your expectations. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Makes Work Less of a Chore

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do almost all my work on a laptop, which usually means a track pad, but sometimes it's really nice to use a mouse. This wired mouse is super fast with no lag. I scroll through more spreadsheets than I like, but this is much faster than a track pad. It fits comfortably in my hand. I didn't notice any hand fatigue. I was able to set up a few shortcuts (Force save-as was a big time saver) without any trouble. I play a few PC games, and while this wouldnt be my first choice for gaming, it wasn't terrible. This is the first wired mouse I've used in a good while and it was nice to not have to worry about battery life. I'm very happy with this and it's earned a permanent place on my computer desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is not an M500s. Beware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of buying these from Best Buy. These are PN 810-006874, which is NOT an M500s and DOES NOT work with Logitech Options software.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience with us. It seems as though we have 2 different versions of the M500s. You received one that will work with Logitech SetPoint, which is our older software. Please contact our support page if you have any other questions or issues: support.logi.com
      -Charlton at Logitech