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Customer reviews

Rating 4.7 out of 5 stars with 3830 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,831 reviews
  • Rated 3 out of 5 stars

    Not sure about this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to take it back to the Geeks. It keeps shutting down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine just done expect it to react a quick as you do out of the box. Had to tweak the settings in every game to get it to respond fast enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the mouse takes getting use to. I don't like the wheel on the mouse because of how easily it spins with the slightest touch. It causes you to scroll through the whole page

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse has a mind of its own

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse seems to have a mind of its on. I can let go of the mouse and it continues to scroll on whatever screen I’m on. Does it on MacOS and Windows no matter what the sensitivity settings are. Wouldn’t recommend this mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Larry,
      I am sorry that the M720 is not working as expected. Try downloading the Logitech Options+ app from the Logitech website. This app will keep your product's firmware up-to-date and fix connectivity issues. Logitech appreciates your product review. - Leo from Logitech

  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always "wake up" when you want it. Have had to restart the computer a few times just to get the mouse to connect. Overall, very unhappy with this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does NOT work with MacBook Pro 2010 w/Sierra 10.12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not working via bluetooth with my MacBook Pro 2010 machine running latest and just prior versions of Sierra OS. Gonna take it back. Got it mainly because one of three USBs have stopped working due to spilled milk and needed at least two USBs for high volume photo work. Apparently Apple and Logitech are bumping heads on trying to get this mouse to work properly with MacBooks still...so sad...great form factor for this big handed guy...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Design Decisions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this M720 mouse. It is more comfortable to hold than the Logitech M585 (which I also own), and it allows me to toggle between 3 devices (the M585 only toggles between 2 devices). But, the folks at Logitech messed up in the "user experience" department. For example, with the M585 mouse, no matter which device I am connected to, the toggle button will ALWAYS connect me to the other device. But, with the M720 mouse, clicking the toggle button once merely displays the light indicator to let me know which device I am connected to. I have to click the toggle button AGAIN to get connected to the 2nd device, then click it again to get connected to the 3rd device. So, it is two clicks to switch from device #1 to device #2, and it is three clicks to switch from device #1 to device #3. Got it. No problem. I can remember that. But, if I took too long to toggle all the way, then the 3rd click merely displays the indicator light again, and thus requires a 4th click to switch from device #1 to device #3. If the engineers at Logitech could just make the mouse immediately connect to the next device without first needing to display which device I am currently connected to, then this M720 would be my absolute favorite mouse.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi hellomynameistim, thank you for your feedback! Pair your mouse with 3 computers, then switch seamlessly between them at a touch of the button conveniently positioned under your thumb. The 3 illuminated numbers always let you know to which device you're connected. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.

  • Rated 3 out of 5 stars

    ok but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a button on he side that makes my screens wig out. I use this mouse for work and all I really needed was a two button and wheel mouse. This is a bit more then that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work at all with my MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook Pro. I could not get the Bluetooth to work at all. The dongle worked, but in an extremely jerky manner. There was always a lag and then rapid movement. Then nothing. Then a lag. Then rapid, jerky movement. Impossible to use to edit text. Complete waste of money. I bought the wired version and it works great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Wolfie, I'm sorry to hear your M720 wasn't connecting to your MacBook. I would recommend checking to see if your Macbook has any updates that need to be installed, as that can sometimes interfere with other devices being able to connect. In addition, if possible, make sure the USB dongle is fully and properly connected to the computer, and possibly try using a different USB port if you can. Finally, make sure the batteries are fully and properly seated inside the mouse, as this can also cause connectivity issues.

  • Rated 3 out of 5 stars

    Slow in response

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially worked fine and was very slow in response after couple of days. Returned and exchanged to new model

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, I'm sorry to hear that you had some issues with your M720 mouse. If this problem arises again, I would recommend making sure the USB is inserted fully (or possibly try a new USB port) and insert fresh batteries.

  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth lags and does not always register my movements. The scroll wheel also lags. This is the first Logitech product that I have not loved but it is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a little odd to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just has a lot of nuances you have to learn that make it hard to work with. Ive had it for a couple of weeks and there's just too much going on with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really what I expect but for the price and the grip it’s worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them and bought a razor. Quality was very poor. Tracking was okay, but the scroll wheel on the one I bought was extremely loose, and didn't work most of the time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely regret if our product provided you with a inferior experience. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it.

  • Rated 3 out of 5 stars

    Nice product but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently cannot turn it off because it lost the settings. when turn it on every time I click the left bottom the task windows appear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse for the size more than the features. It was uncomfortable and too jerky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for a long time for a mouse able to work on more than 2 devices at the same time, using apps with connectivity delay, etc. Finally Logitech made it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complete rubbish on Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working well on my 2016 MacBook Pro or 2021 MacBook Pro. Randomly skipping cursor when using. Since it's not 100% reproducable I can't do warranty stuff. On Windows it is working. On Mac, I tried both radio and bluetooth modes, same result. Don't buy it if you have Mac

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Botond,
      I am sorry that the M720 did not perform as you expected. I will make a note of your product insight and pass it on. Logitech values your product input. - Leo from Logitech

  • Rated 2 out of 5 stars

    Issue with scroll wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel is occasionally unresponsive to input, had to return it after 1-2 hours of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is what you expect from a $15 mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to return this item. It won’t track on my high gloss painted desk.

    No, I would not recommend this to a friend