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Customer reviews

Rating 4.7 out of 5 stars with 3859 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 3,859 reviews
  • Rated 1 out of 5 stars

    M720 Logitech Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the mouse, it allows the screen to scroll up and down uncontrollably.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Very sorry to hear about the issues you're having with uncontrollable scrolling with the M720 Triathlon Mouse. It sounds like you're needing a firmware update for the mouse which can be facilitated using Logitech's Firmware Update Tool software. Here's a link to that and other downloads:  https://support.logi.com/hc/en-us/articles/360024698414--Downloads-M720-Triathlon-Multi-Device-Mouse. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 1 out of 5 stars

    Highly Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a seamless experience when you set the mice for Windows and Mac simultaneously. Worst Product to go with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Abhi, Very sorry to hear that your experience with the M720 Triathlon Mouse wasn't as expected. The Easy-Switch Technology allows you to pair to up to 3 computers, including between PC and Mac devices. After the initial set up, it should be seamless to go between each device. Without knowing the specifics of your problem, I've included a link to the support page for the M720 (https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse). Hope that you'll find this helpful and that it will help resolve the issues that you're experiencing. Thank you for being a Logitech customer. - Richard from Logitech

  • Rated 1 out of 5 stars

    Susan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work at all even after the computer guy came by to help us. Something is defective

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Susan, I am sorry to hear the mouse did not work for you. Luckily, it does come with a 1 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Signal drops often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse signal keeps getting lost. I often have to wait 3-5 seconds for the mouse to reconnect with the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer did not like it - clunky and hard to move around

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Nopics! I'm sorry to hear about the experience with the M720 mouse. Thank you so much for writing this review! I will be passing along the feedback of the mouse being clunky and hard to use. - Maggie from Logitech

  • Rated 1 out of 5 stars

    Do not buy, will not maintain a connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Will not maintain a connection to a computer. Mac or PC

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the connectivity issues you are experiencing with the mouse. you may have received a defective unit. Luckily, it comes with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with it! Would not work. I waited to long to rerun to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great full sized mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person who requires a mouse that can fill the entire hand otherwise, I develop hand cramps after some use. The Logitech triathlon is a perfect full-sized mouse with tons of useful features. The 3-device connectivity is perfect to easily switch between multiple devices. They scroll wheel has amazing hyper-fast scrolling and the gesture button is so useful. All in all, you are getting what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great functional Mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse for a couple of weeks and find it to be very comfortable for my large hands. It is an impressive mouse with the smooth scroll wheel, ability to change the shortcut buttons, and is very quiet. Like the Bluetooth feature. Traded in a 15-year-old mouse for Best Buy recycle program and got an extra 20% off the sale price. Thanks, BestBuy, for the great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great bluetooth mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very easy to connect to any laptop or desktop computer. You can customize the mouse just about any way you want using Logitech options download. I use two different computers so to have the ease of just switching between them with just a click of a button is just great! I have had the mouse for over a year and the original battery is still in it, it surprisingly lasts very long. It is very comfortable and it's a tech must have!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted one month then quit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse lasted one month then would not pair with any computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic Mouse That Was Dying to be Stolen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this mouse not once, but twice - I think you could guess what happened to the first from the title. What a delight this mouse has been to use. I switch between my work PC and my personal Mac quite often. Being able to seamlessly pair with and switch to multiple devices has been a dream. Having the option for a wireless USB dongle connection as well as Bluetooth has been fantastic - I even use this mouse for Samsung's DeX platform on my Note 20 Ultra from time to time! The buttons on this mouse are super satisfying - just the right amount of clicky, in my opinion. As with other Logitech mouse models, you can change from smooth to clicky scrolling with the press of a button, which has proven to be super useful for projects I've had to work on. The discreet thumb button is also very useful for switching between tabs. There is one downside that I've noticed - the sides tend to wear down with about a year to a year and a half of use. That's pretty normal, but I'll miss that soft matte finish on this wonderfully-shaped mouse. Overall, I love this thing. It's been excellent for my tiny hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mere fact that I was able to pair it with my computer is enough for this computer ignorant 72 year old!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Rated 4 out of 5 stars

    Great Mouse Except with One Caveat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its large but my hands are large so that is good. The only thing I don't like is the thumb click function on the side. I thought it would be great but I often trigger it without intending too. Caveat. That could be my meat hands instead of the mouse's fault.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear that the M720 Triathlon mouse's size is a good fit for your large hands! We also appreciate your honest feedback regarding the thumb click function and unintentional triggers. It's valuable insight, and we understand that sometimes it can be a matter of getting used to new features. Logitech

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Finally a solid, large, multi-device mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! I've been waiting for Logitech to release a solid multi-device mouse with the same quality as their dongled m510 (which has been my long-standing favorite). This new mouse is even more comfortable, and can use either the dongle OR bluetooth! Now I can free up a precious USB port on my laptop. Also, with multi-device, this means that I can press a button and switch between the 3 devices at my desk (laptop, phone, linux desktop). This is perfect! PLEASE, Best Buy, train your associates to know about multi-device equipment! Many of us are productivity-minded and have multiple devices being used at the same desk. I hate unplugging dongles or using separate mice for each device. THANK YOU for carrying these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About all that an ordinary user would ever need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shape feels excellent in the hand. I think feedback on the main buttons and the side buttons is great. There is a prominent switch for toggling between smooth and notchy scrolling- I'm a fan of the latter and so will never use the switch, but I guess someone may appreciate that. Far too new for me to comment on longevity, but it feels like it should be solid in use. Storing the dongle inside the base is a smart design touch that I wish had been done on the smaller Microsoft mice that I've had before. Ideal for a stationary workstation or limited travel. A bit bulky for on-the-go laptop use, would recommend a smaller shape or folding type for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3 device BT mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the 3 device flexibility of this mouse. I have it connect to my home laptop, iPad, and work laptop. It's an accurate mouse with a good feeling trackwheel.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience and highlighting the device flexibility and accurate performance of the Logitech M720! Logitech

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very smooth even with no mousepad and has a great battery life as advertised. I think it's the best wireless mouse at this price. I wish it were just a tiny bit smaller and lighter but that's personal preference.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      You love the Logitech M720 for its smooth tracking, great battery life, and affordability. It works well even without a mousepad. Wish it was a bit smaller and lighter, but that's just you!

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using in Bluetooth mode with my 2019 MacBook Pro Intel based, which only has thunderbolt ports. Be sure to hold pairing button down when first using. Also works with my other two windows computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Logitech M720 Triathlon optical mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse because it is very comfortable, accurate, and easy to use. I am thinking of getting more for the other computers in my home.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled you love the M720 Triathlon mouse! It's one of our most popular models for a reason.