Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 11500510
Customer reviews
Rating 4.7 out of 5 stars with 3864 reviews
(3,864 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
Stops working when computer is on sleep mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse stops working and have to use the old mouse to get the screen to come on again. After that, can use the new mouse to navigate. I just bought a wired mouse and plan to plug it in to use instead of the wireless.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's not the ideal outcome and we apologize for any inconvenience. Have tried changing the mode of connection? If not try that and check if that helps. If the issue persists, we recommend you to get in touch with Logi support team and check for the best possible option in this case.
Rated 4 out of 5 stars
It's a wireless mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless mouse, bluetooth or RF, nice hiding place for RF receiver in battery compartment
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
Piece of Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps blinking out I have tried new batteries I have downloaded Drivers, no matter what I do, I can not get it to connect and work correctly. Tried on my laptop and my work laptop. I say it is a piece of junk
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sounds like an issue and we're sorry for the troublesome experience. Reach out to Logi support and the team will definitely see what best can be done.
- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Using with Galaxy Tab S8+
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is amazing! I'm using this mouse with my Galaxy Tab S8+. It paired easily. The left and right mouse buttons worked right away. Was able to set the scroll wheel button as my "home" button so I can easily go to my home screen. The back and foward buttons work perfectly on the web browser. I wasn't able to get the additional thumb button to work on my tablet but that seems to be an Android/software limitation rather than any issue of the mouse. The hyper scroll wheel is AMAZING and I can't see myself going back to a mouse that doesn't have it now. The tracking is pretty flawless/no issues there. The switches have a nice clicky sound too them but not too loud. Just satisfying. The shape is really nice and is a good size for my medium sized hands. I have only used the mouse with bluetooth so far and haven't tried the included USB attachment. Bluetooth has worked great and connects quickly. Love the mouse for the price. I'd be stunned if there were a beter mouse than this one at this price point or even within 30 dollars. (Paid $35).
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 1 out of 5 stars
Scrolling function is horrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inlike that it can seitch between multiple devices but the scrolling function is just horrible, possibly defective. The page keeps moving when you stop scrolling, the page jumps up to another location and even if the mouse is held mid-air its still scrolling.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
Rated 2 out of 5 stars
Batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT seems like she is constantly changing the batteries in this mouse.Where the mouse I use has had the same batteries changed maybe once and 100 times more use than this one.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Click stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Click stopped working soon. It sometimes does double click, sometimes not even a single click
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear the click function on this mouse stopped working for you. Lets see if we cant get this fixed for you! This mouse does come with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps resolve your issues. Have a wonderful day!
-Danielle from Logitech
Rated 1 out of 5 stars
Started off good but features died
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months or so features stopped working that would allowing me toggle between computers. I spent countless hours with tech support to no avail. Advanced tech support called me back after several weeks worked with me another 4 or 5 hours only to send me and email saying so sorry didnt even iff to replace the device.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Meek,
I am sorry that the M720 is not working as expected. I will record your product insight and pass it on for further investigation. Logitech appreciates your product review. - Leo from Logitech
Rated 2 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frustrated with the way this mouse works. Settings on side of it are too sensitive.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Chuckf,
I am sorry that the M720 is not meeting your expectations. Logitech appreciates your product review. - Leo from Logitech
Rated 4 out of 5 stars
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works good. Use it with home desktop and work laptop. Love that you can change the wheel to free spin for those large spreadsheets.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Solid Mouse (subpar gaming mouse)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid mouse to use in general, but I would not recommend using it for video games
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He loves his new mouse, and it’s not as noisy as the old one.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
The Lag Was Ridiculous.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth device had such a lag. Not only did you have to move it around for about 10 seconds each time you wanted to use it if you weren't just actively using it that very second, but you wouldn't see your mouse pointer, and you wouldn't notice that you clicked on anything, until about 5 seconds after you had. I returned it after a frustrating 3 weeks of owning it.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi EducatedShopper, So sorry to hear about the lag issues you had with the M720 Triathlon Wireless Mouse. Hope this hasn't dissuaded you from choosing Logitech in the future. Sometimes there are firmware updates that are needed due to the changing nature of operating systems and Logitech is constantly working on updating their products accordingly to help keep them running as they should. The firmware update tool can be found on Logitech's product support website, www.logitech.com/support. Thank you again for choosing Logitech and hope you will choose us again.
Rated 5 out of 5 stars
It Fits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the shape it fits comfortably and it glides.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
Slow response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse shuts off when left unmoved momentarily, and it takes longer than practical to start back up. Even when filling out a form online, by the time I am done typing my name, I have to move the mouse back and forth a few times for it to respond. Very annoying.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
problematic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the mouse but it was problematic, specifically, scrolling when I didn't want it to. I returned the mouse.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst mouse ever I nooughty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for 3 months now, and it was just for work-at-home, so it was not at all for a hard game use or anything rough. But now, the scroll roller (I don’t know how to call it) keeps rolling without stopping, and pages keep scrolling however they want. I am really disappointed with this product
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are sorry to hear about your scrolling issues with the M720. Your mouse comes with a manufacturer warranty. Please visit us for tech support so that we may resolve this issue for you. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Rated 1 out of 5 stars
not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly, I throw this into trash, wheel rotating itself and not controllable. not worth the money. wasted
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We truly regret to hear about your unpleasant experience and this is surely not what we want to deliver. We'd recommend you to contact the Logitech support team for a more suitable resolution. We value your input, therefore we will forward it along to the appropriate team so they can look into it.
Rated 4 out of 5 stars
It's a mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. I would recommend it, since logitech is reliable.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
logitech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this mouse, there are too many things in the way using the mouse!
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We value your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention. Please don't hesitate to contact our dedicated support team. We are here to address your concerns and ensure your satisfaction. Your feedback matters to us!