Customer Ratings & Reviews
- Model:
- 910-004790
- SKU:
- 11500510
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Will be returning this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any issues with Logitech products before but this mouse and the keyboard (780) both drop wireless connections on a regular basis.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the issues you are having! Lets try and get them fixed! There are two things we can try to help with this issue. First, please make sure the drivers are up to date on your computer for this device. You can find the updated drivers for this device on the support page for this item on Logitech.com. The second thing we can try is a firmware update for the device as well. This is located on the same support page. I hope this helps! Thank you for taking the time to write this review, we appreciate all the feedback!
Died after two years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great mouse and very comfortable until it just stopped working one day. Tried replacing the batteries and everything else I could find on the help website but shows no signs of life.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Adam,
I am sorry to hear that the M720 stopped working after such a short period. Logitech appreciates your product insight.
- Leo from Logitech
Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Doesn't work well on my mac. Bought one from Apple. Wish I could get my money back.
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate! Refer the mentioned steps and check if that helps to resolve the issue: 1. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. 2. Move the device closer to the USB receiver. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. In some cases the receiver signal gets blocked by the computer case, causing a delay. 3. Keep other electrical wireless devices away from the USB receiver to avoid interference. 4. Try on a different computer. Incase if the issue still persists, reach out to Logitech Support Team.
Sounds good but worthless with OS X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to configure with standard written instructions from Logitech for days and just does not do what is advertised. Contacted Logitech several times but apparently they do not do support and got no help but written instructions over and over.
No, I would not recommend this to a friendmousse performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good performance on the desk , i have old model some Logitech this one working better then it
I would recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear about the experience. Make sure your Logitech device is in close range of your computer. Additionally, try removing and re-inserting the batteries in your device. If the problem persists, feel free to reach out to our support team for further assistance.
M720 Logitech Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the mouse, it allows the screen to scroll up and down uncontrollably.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the issues you're having with uncontrollable scrolling with the M720 Triathlon Mouse. It sounds like you're needing a firmware update for the mouse which can be facilitated using Logitech's Firmware Update Tool software. Here's a link to that and other downloads: https://support.logi.com/hc/en-us/articles/360024698414--Downloads-M720-Triathlon-Multi-Device-Mouse. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Highly Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a seamless experience when you set the mice for Windows and Mac simultaneously. Worst Product to go with.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Abhi, Very sorry to hear that your experience with the M720 Triathlon Mouse wasn't as expected. The Easy-Switch Technology allows you to pair to up to 3 computers, including between PC and Mac devices. After the initial set up, it should be seamless to go between each device. Without knowing the specifics of your problem, I've included a link to the support page for the M720 (https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse). Hope that you'll find this helpful and that it will help resolve the issues that you're experiencing. Thank you for being a Logitech customer. - Richard from Logitech
Susan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work at all even after the computer guy came by to help us. Something is defective
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Susan, I am sorry to hear the mouse did not work for you. Luckily, it does come with a 1 year warranty so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Signal drops often.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse signal keeps getting lost. I often have to wait 3-5 seconds for the mouse to reconnect with the computer.
No, I would not recommend this to a friendreturned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer did not like it - clunky and hard to move around
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Nopics! I'm sorry to hear about the experience with the M720 mouse. Thank you so much for writing this review! I will be passing along the feedback of the mouse being clunky and hard to use. - Maggie from Logitech
Do not buy, will not maintain a connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Will not maintain a connection to a computer. Mac or PC
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am sorry to hear about the connectivity issues you are experiencing with the mouse. you may have received a defective unit. Luckily, it comes with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024921754-Warranty-M720-Triathlon. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.
Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it! Would not work. I waited to long to rerun to store.
No, I would not recommend this to a friendGreat full sized mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a person who requires a mouse that can fill the entire hand otherwise, I develop hand cramps after some use. The Logitech triathlon is a perfect full-sized mouse with tons of useful features. The 3-device connectivity is perfect to easily switch between multiple devices. They scroll wheel has amazing hyper-fast scrolling and the gesture button is so useful. All in all, you are getting what you pay for.
I would recommend this to a friend- Pros mentioned:Bluetooth
Great functional Mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this mouse for a couple of weeks and find it to be very comfortable for my large hands. It is an impressive mouse with the smooth scroll wheel, ability to change the shortcut buttons, and is very quiet. Like the Bluetooth feature. Traded in a 15-year-old mouse for Best Buy recycle program and got an extra 20% off the sale price. Thanks, BestBuy, for the great deal!
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Great bluetooth mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is very easy to connect to any laptop or desktop computer. You can customize the mouse just about any way you want using Logitech options download. I use two different computers so to have the ease of just switching between them with just a click of a button is just great! I have had the mouse for over a year and the original battery is still in it, it surprisingly lasts very long. It is very comfortable and it's a tech must have!
I would recommend this to a friend Lasted one month then quit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse lasted one month then would not pair with any computer.
No, I would not recommend this to a friendErgonomic Mouse That Was Dying to be Stolen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought this mouse not once, but twice - I think you could guess what happened to the first from the title. What a delight this mouse has been to use. I switch between my work PC and my personal Mac quite often. Being able to seamlessly pair with and switch to multiple devices has been a dream. Having the option for a wireless USB dongle connection as well as Bluetooth has been fantastic - I even use this mouse for Samsung's DeX platform on my Note 20 Ultra from time to time! The buttons on this mouse are super satisfying - just the right amount of clicky, in my opinion. As with other Logitech mouse models, you can change from smooth to clicky scrolling with the press of a button, which has proven to be super useful for projects I've had to work on. The discreet thumb button is also very useful for switching between tabs. There is one downside that I've noticed - the sides tend to wear down with about a year to a year and a half of use. That's pretty normal, but I'll miss that soft matte finish on this wonderfully-shaped mouse. Overall, I love this thing. It's been excellent for my tiny hands.
I would recommend this to a friendTwo thumbs up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mere fact that I was able to pair it with my computer is enough for this computer ignorant 72 year old!
I would recommend this to a friendBrand response from Logitech
Posted .We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone.
Great Mouse Except with One Caveat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its large but my hands are large so that is good. The only thing I don't like is the thumb click function on the side. I thought it would be great but I often trigger it without intending too. Caveat. That could be my meat hands instead of the mouse's fault.
I would recommend this to a friendBrand response from Logitech
Posted .We're glad to hear that the M720 Triathlon mouse's size is a good fit for your large hands! We also appreciate your honest feedback regarding the thumb click function and unintentional triggers. It's valuable insight, and we understand that sometimes it can be a matter of getting used to new features.
- Pros mentioned:Bluetooth
Finally a solid, large, multi-device mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally! I've been waiting for Logitech to release a solid multi-device mouse with the same quality as their dongled m510 (which has been my long-standing favorite). This new mouse is even more comfortable, and can use either the dongle OR bluetooth! Now I can free up a precious USB port on my laptop. Also, with multi-device, this means that I can press a button and switch between the 3 devices at my desk (laptop, phone, linux desktop). This is perfect! PLEASE, Best Buy, train your associates to know about multi-device equipment! Many of us are productivity-minded and have multiple devices being used at the same desk. I hate unplugging dongles or using separate mice for each device. THANK YOU for carrying these!
I would recommend this to a friend