Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 12597158
Customer reviews
Rating 4.7 out of 5 stars with 3913 reviews
(3,913 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard this product highly for its exceptional ease of use, reliable Bluetooth connectivity, and smooth overall performance. Users frequently praise its ergonomic design, ideal size, and long-lasting battery life, while also appreciating the convenient multi-device functionality and the unique scroll wheel. Although the device is well-received for its value and compatibility, some users have noted that they would prefer it to have a bit more weight.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement of the one we originally purchased, the first one quit working.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .We’re sorry to hear that Logitech - M720 Triathlon Wireless Optical Mouse didn’t fully meet your expectations. We’ll share this with our team for improvement.
Rated 1 out of 5 stars
No longer works in 18 Months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August 2019. continue to have issues. Mouse will shut down after a short time of inactivity. Also the mouse will lose power and I need to remove the battery. The battery is fine, but need the mouse to drain residual power. After I replace the battery, it will work. Well, now it no longer works. The battery is replaced, it will light up then shut off. For the money and the brand name of Logitech, this mouse should not have problems in 18 months
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there John, I'm sorry to hear that you've been having some issues with your M720 mouse. It sounds to me like the battery is having some problems with being seated properly. If the battery is fine but he mouse is losing power, it's probably not properly touching both connections inside the mouse. I would recommend tweaking with how the battery is seated inside the mouse, and if you're still having problems after that, I would recommend contacting our support site for further assistance.
Rated 4 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very fast and there is a button to toggle the speed of the scrolling button. goof fit for my hand size
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 3 out of 5 stars
Ok, but not for games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only paid 49.99 and I should have spent a little more, not a bad mouse, just not a good gaming set up. Next time I will get a gaming mouse, not one that looks like one.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friend- Pros mentioned:Ergonomics
Rated 4 out of 5 stars
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse works real well for me as I have twisted and arthiritic fingers and thumbs . This mouse is real good and allows me to use my computer for a longer period of time.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 3 out of 5 stars
Ok mouse with an Interesting shape
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works well. The shape feels odd to my hand though
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .I'm sorry to hear that the M720 shape isn't a perfect fit for your hand Even though the mouse works well overall, comfort is important.
- Pros mentioned:Ergonomics
Rated 5 out of 5 stars
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ergonomics, nice click response. I like the software and customization of buttons.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this mouse. It fits perfectly to my hand and the Bluetooth setup is a breeze.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 1 out of 5 stars
Pairing is beyond unpredictable and frustrating.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a month ago. Trying to pair it with my Macbook Pro initially took hours. My Macbook software is completely up to date. I've never had an issue pairing any other device with my laptop. To this day, it's still completely unpredictable and difficult to pair. The mouse shows up under bluetooth devices, I click on "connect" and it flashes very quickly, repeatedly between "connect" and "not connected" but will only connect once in awhile. I try removing it, turning bluetooth and the mouse on and off, etc. Then it disconnects overnight or after being idle for a couple of hours and I have to start the whole process again. A month later I still have to reconnect it pretty much daily and it takes a long time - there is no rhyme or reason as to how to get it to work. I've spent over 15 minutes on it so far this morning and it still won't connect. I called Logitech a few times at the beginning and they had no advice. Finally one agent said it must be defective and I should return it and get a new one. I returned it and the same thing happened with the replacement. I called Logitech again and another agent told me that the "new-in-package" replacement that I bought at Best Buy may be a "refurbished" one and that's why IT doesn't work!? Super frustrating and waste of time. It's very nice when it works, but those times are few and far in-between.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Beebalm, thank you for your feedback! For support with M720, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse works great and not sure how I can go wrong with this purchase. Strictly for work.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 2 out of 5 stars
good for 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech used to be a great brand making quality products. My most recent purchases of Logitech mice would start off great but would end with utter frustration. This particular mouse lasted 6 months. Throughout the last couple of months the left click just completely broke down the way most Logitech mouses in my experience have. This will drive you crazy if you have to hightlight/copy over data and the left click gives out while dragging. It was used for work with spreadsheets so nothing crazy. It was a good mouse while it worked!
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi HelloBB, thank you for your feedback! The M720 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse - Will, Logitech.
Rated 1 out of 5 stars
Ok mouse with lousy tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse because it offered bluetooth connectivity. It didn't work. When I called tech support, they agreed that it doesn't work, but it was Apple's fault. They went on to complain about changes to the Apple operating system. The company stated they were having trouble with the BY moue functionality and had no fix for the mouse software.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Left click problem less than 1 year.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adter 10 months , left click faced some problem. Specially on drag and drop . Its frustrating.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friend- Pros mentioned:Ergonomics
Rated 5 out of 5 stars
GREAT Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice wireless mouse, ergonomic, pairing up with more than one computer - AWESOME
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Mouse for any Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Logitech mouse is by far the best I have had. It is also very comfortable!
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
Preowned mouse was not usable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the mouse. The scroll wheel was wobbly, and doesn’t stop scrolling when it should be. Small movement of the mouse causes the wheel to scroll webpage on its own!
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it. Thanks for bringing this to our attention.
Rated 3 out of 5 stars
Touchy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is good for the most part. Bought for the multiple device feature. This mouse is very sensitive, it will move the page sometimes when you don't want it to move.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 3 out of 5 stars
Decent mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent mouse; although I had to get it replaced cause the track wheel broke.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friendRated 1 out of 5 stars
Don't buy this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second mouse i have owned and it stopped working right after the warranty ended. I will never buy this mouse again. Stay away. It will fail after a year. Youve benn warned.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thanks for you feedback. Your feedback is important to us, and we'll make sure to share it with the right team.
Rated 3 out of 5 stars
Its OK for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been good, except I cannot connect via Bluetooth on any of my Mac devices. I have to use the USB Dongle to connect. But once connected it is very stable and reliable.
This review is from Logitech - M720 Triathlon Wireless Optical Mouse - Wireless - Black
I would recommend this to a friend















