Customer Ratings & Reviews
- Model:
- 910-004790
- SKU:
- 12597158
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard this product highly for its exceptional ease of use, reliable Bluetooth connectivity, and smooth overall performance. Users frequently praise its ergonomic design, ideal size, and long-lasting battery life, while also appreciating the convenient multi-device functionality and the unique scroll wheel. Although the device is well-received for its value and compatibility, some users have noted that they would prefer it to have a bit more weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
It's what I needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, on sale! Thank you Bestbuy Janesville staff for your help!
I would recommend this to a friend A Great WirelessMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked very nice with 2 laptops with different operating systems.
I would recommend this to a friendTriathlon Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good mouse. Scrolling is not optimal, and hard to get used to.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the experience. Your input helps us improve our products and services. Thanks for bringing this to our attention.
A mouse on the go....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple mouse that seems a bit hard to control. Perhaps I haven't gotten the hang of it, but the scrolling reel seems to have a mind of its own...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ONE80! I'm sorry to hear about the scroll wheel issue you're having with the M720 mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. Thank you for the feedback! I will definitely pass this along. - Maggie from Logitech
New mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connection OK but difficult to pair if connection is lost.
No, I would not recommend this to a friendIt's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the mouse takes getting use to. I don't like the wheel on the mouse because of how easily it spins with the slightest touch. It causes you to scroll through the whole page
No, I would not recommend this to a friendIts ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine just done expect it to react a quick as you do out of the box. Had to tweak the settings in every game to get it to respond fast enough.
I would recommend this to a friendDoes NOT work with MacBook Pro 2010 w/Sierra 10.12
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still not working via bluetooth with my MacBook Pro 2010 machine running latest and just prior versions of Sierra OS. Gonna take it back. Got it mainly because one of three USBs have stopped working due to spilled milk and needed at least two USBs for high volume photo work. Apparently Apple and Logitech are bumping heads on trying to get this mouse to work properly with MacBooks still...so sad...great form factor for this big handed guy...
No, I would not recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always "wake up" when you want it. Have had to restart the computer a few times just to get the mouse to connect. Overall, very unhappy with this item.
No, I would not recommend this to a friendMouse has a mind of its own
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse seems to have a mind of its on. I can let go of the mouse and it continues to scroll on whatever screen I’m on. Does it on MacOS and Windows no matter what the sensitivity settings are. Wouldn’t recommend this mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Larry,
I am sorry that the M720 is not working as expected. Try downloading the Logitech Options+ app from the Logitech website. This app will keep your product's firmware up-to-date and fix connectivity issues. Logitech appreciates your product review. - Leo from Logitech
Bad Design Decisions
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this M720 mouse. It is more comfortable to hold than the Logitech M585 (which I also own), and it allows me to toggle between 3 devices (the M585 only toggles between 2 devices). But, the folks at Logitech messed up in the "user experience" department. For example, with the M585 mouse, no matter which device I am connected to, the toggle button will ALWAYS connect me to the other device. But, with the M720 mouse, clicking the toggle button once merely displays the light indicator to let me know which device I am connected to. I have to click the toggle button AGAIN to get connected to the 2nd device, then click it again to get connected to the 3rd device. So, it is two clicks to switch from device #1 to device #2, and it is three clicks to switch from device #1 to device #3. Got it. No problem. I can remember that. But, if I took too long to toggle all the way, then the 3rd click merely displays the indicator light again, and thus requires a 4th click to switch from device #1 to device #3. If the engineers at Logitech could just make the mouse immediately connect to the next device without first needing to display which device I am currently connected to, then this M720 would be my absolute favorite mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi hellomynameistim, thank you for your feedback! Pair your mouse with 3 computers, then switch seamlessly between them at a touch of the button conveniently positioned under your thumb. The 3 illuminated numbers always let you know to which device you're connected. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.
Not sure about this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to take it back to the Geeks. It keeps shutting down.
No, I would not recommend this to a friendok but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a button on he side that makes my screens wig out. I use this mouse for work and all I really needed was a two button and wheel mouse. This is a bit more then that.
I would recommend this to a friendNot great for gaming.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse but not so good for gaming. button placement on the lower left is easy to press accidently and pause or kick you out of play.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience with the M720 Triathlon mouse. We appreciate your feedback regarding its suitability for gaming and the accidental button presses you've experienced. We're sorry it's not ideal for your gaming needs and that the button placement is causing issues.
Did not last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about three months before it stopped working
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's not the experience we want. Please reach out to our support team or email us at socialcare@logitech.com with your name and country so we can investigate further.
Does not work at all with my MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a MacBook Pro. I could not get the Bluetooth to work at all. The dongle worked, but in an extremely jerky manner. There was always a lag and then rapid movement. Then nothing. Then a lag. Then rapid, jerky movement. Impossible to use to edit text. Complete waste of money. I bought the wired version and it works great.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there Wolfie, I'm sorry to hear your M720 wasn't connecting to your MacBook. I would recommend checking to see if your Macbook has any updates that need to be installed, as that can sometimes interfere with other devices being able to connect. In addition, if possible, make sure the USB dongle is fully and properly connected to the computer, and possibly try using a different USB port if you can. Finally, make sure the batteries are fully and properly seated inside the mouse, as this can also cause connectivity issues.
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth lags and does not always register my movements. The scroll wheel also lags. This is the first Logitech product that I have not loved but it is ok.
No, I would not recommend this to a friendSlow in response
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked fine and was very slow in response after couple of days. Returned and exchanged to new model
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey there, I'm sorry to hear that you had some issues with your M720 mouse. If this problem arises again, I would recommend making sure the USB is inserted fully (or possibly try a new USB port) and insert fresh batteries.
It's a little odd to work with.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just has a lot of nuances you have to learn that make it hard to work with. Ive had it for a couple of weeks and there's just too much going on with it.
No, I would not recommend this to a friendNice product but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recently cannot turn it off because it lost the settings. when turn it on every time I click the left bottom the task windows appear.
No, I would not recommend this to a friend