Customer Ratings & Reviews
- Model:
- 910-004790
- |
- SKU:
- 5592421
Customer reviews
Rating 4.7 out of 5 stars with 3786 reviews
(3,786 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the M720 Triathlon Wireless Optical Mouse, particularly its ease of use and Bluetooth connectivity. Many appreciate the ergonomic design, suitable size, and impressive battery life. While some users feel the mouse could be heavier, the general consensus highlights its responsiveness and multi-device functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ergonomics
Rated 4 out of 5 stars
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse works real well for me as I have twisted and arthiritic fingers and thumbs . This mouse is real good and allows me to use my computer for a longer period of time.
I would recommend this to a friend Rated 3 out of 5 stars
Triathlon Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good mouse. Scrolling is not optimal, and hard to get used to.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Sorry to hear about the experience. Your input helps us improve our products and services. Thanks for bringing this to our attention.
- Pros mentioned:Ergonomics
Rated 5 out of 5 stars
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ergonomics, nice click response. I like the software and customization of buttons.
I would recommend this to a friend Rated 1 out of 5 stars
Pairing is beyond unpredictable and frustrating.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this about a month ago. Trying to pair it with my Macbook Pro initially took hours. My Macbook software is completely up to date. I've never had an issue pairing any other device with my laptop. To this day, it's still completely unpredictable and difficult to pair. The mouse shows up under bluetooth devices, I click on "connect" and it flashes very quickly, repeatedly between "connect" and "not connected" but will only connect once in awhile. I try removing it, turning bluetooth and the mouse on and off, etc. Then it disconnects overnight or after being idle for a couple of hours and I have to start the whole process again. A month later I still have to reconnect it pretty much daily and it takes a long time - there is no rhyme or reason as to how to get it to work. I've spent over 15 minutes on it so far this morning and it still won't connect. I called Logitech a few times at the beginning and they had no advice. Finally one agent said it must be defective and I should return it and get a new one. I returned it and the same thing happened with the replacement. I called Logitech again and another agent told me that the "new-in-package" replacement that I bought at Best Buy may be a "refurbished" one and that's why IT doesn't work!? Super frustrating and waste of time. It's very nice when it works, but those times are few and far in-between.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Beebalm, thank you for your feedback! For support with M720, please refer to: https://support.logi.com/hc/en-us/articles/360024154994 - Will, Logitech.
Rated 3 out of 5 stars
Decent mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent mouse; although I had to get it replaced cause the track wheel broke.
I would recommend this to a friendRated 2 out of 5 stars
good for 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Logitech used to be a great brand making quality products. My most recent purchases of Logitech mice would start off great but would end with utter frustration. This particular mouse lasted 6 months. Throughout the last couple of months the left click just completely broke down the way most Logitech mouses in my experience have. This will drive you crazy if you have to hightlight/copy over data and the left click gives out while dragging. It was used for work with spreadsheets so nothing crazy. It was a good mouse while it worked!
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi HelloBB, thank you for your feedback! The M720 is backed by a 1-year limited hardware warranty. For support, please refer to: https://support.logi.com/hc/en-us/articles/360024154994--Getting-Started-M720-Triathlon-Multi-Device-Mouse - Will, Logitech.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using this mouse. It fits perfectly to my hand and the Bluetooth setup is a breeze.
I would recommend this to a friend - Pros mentioned:Ergonomics
Rated 5 out of 5 stars
GREAT Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice wireless mouse, ergonomic, pairing up with more than one computer - AWESOME
I would recommend this to a friend Rated 1 out of 5 stars
Ok mouse with lousy tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse because it offered bluetooth connectivity. It didn't work. When I called tech support, they agreed that it doesn't work, but it was Apple's fault. They went on to complain about changes to the Apple operating system. The company stated they were having trouble with the BY moue functionality and had no fix for the mouse software.
No, I would not recommend this to a friendRated 3 out of 5 stars
Touchy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is good for the most part. Bought for the multiple device feature. This mouse is very sensitive, it will move the page sometimes when you don't want it to move.
I would recommend this to a friendRated 5 out of 5 stars
Great Mouse for any Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Logitech mouse is by far the best I have had. It is also very comfortable!
I would recommend this to a friendRated 3 out of 5 stars
Its OK for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been good, except I cannot connect via Bluetooth on any of my Mac devices. I have to use the USB Dongle to connect. But once connected it is very stable and reliable.
I would recommend this to a friendRated 3 out of 5 stars
Not sure about this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to take it back to the Geeks. It keeps shutting down.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It's what I needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, on sale! Thank you Bestbuy Janesville staff for your help!
I would recommend this to a friend Rated 3 out of 5 stars
A mouse on the go....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A simple mouse that seems a bit hard to control. Perhaps I haven't gotten the hang of it, but the scrolling reel seems to have a mind of its own...
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello ONE80! I'm sorry to hear about the scroll wheel issue you're having with the M720 mouse! I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. Thank you for the feedback! I will definitely pass this along. - Maggie from Logitech
Rated 5 out of 5 stars
A Great WirelessMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked very nice with 2 laptops with different operating systems.
I would recommend this to a friendRated 2 out of 5 stars
Mouse has a mind of its own
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse seems to have a mind of its on. I can let go of the mouse and it continues to scroll on whatever screen I’m on. Does it on MacOS and Windows no matter what the sensitivity settings are. Wouldn’t recommend this mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Larry,
I am sorry that the M720 is not working as expected. Try downloading the Logitech Options+ app from the Logitech website. This app will keep your product's firmware up-to-date and fix connectivity issues. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Its ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine just done expect it to react a quick as you do out of the box. Had to tweak the settings in every game to get it to respond fast enough.
I would recommend this to a friendRated 3 out of 5 stars
It's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the mouse takes getting use to. I don't like the wheel on the mouse because of how easily it spins with the slightest touch. It causes you to scroll through the whole page
No, I would not recommend this to a friendRated 3 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always "wake up" when you want it. Have had to restart the computer a few times just to get the mouse to connect. Overall, very unhappy with this item.
No, I would not recommend this to a friend















